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Jeep Cherokee Stalling Problem Persists

Complaints continue even after vehicle recall

By Mark Huffman
ConsumerAffairs.com

October 14, 2008

Earlier this year Chrysler recalled 1,338 2008 Jeep Grand Cherokee and Commander SUVs to repair a stalling problem in the vehicles, but consumers say the problem has cropped up on older models too, that were not part of the recall.

"My 1998 Jeep Grand Cherokee Laredo 4.0 liter stalls all the time," Michael, or Reno, Nevada, told ConsumerAffairs.com. "It is hard to start and sometimes will not start and has to be towed but then self corrects. This care is practically useless because we don't know when it is going to stall on the freeway or an off ramp or in the middle of an intesection and not start again which puts our lives and those of other motorists in danger."

Michael says the car has been left at the dealer for days and weeks at a time and he's spent hundreds of dollars on tests and parts, only to be told this past week that it is the computer module.

"Now they want $800.00 to replace it," he said. "My wife has had some close calls but fortunately never an accident due to the unpredictable stalling."

Demetrius, of Rochester, New York, has had a similar experience with his Jeep Cherokee.

"My 2000 Jeep Grand Cherokee stalls while driving," he said. " The transmission also slips, but the mechanic cannot find the problem. It happens unexpectedly in traffic."

Both Michael and Demetrius contacted ConsumerAffairs.com about the stalling problem on their older Jeeps within recent days. Jeep owners can contact Chrysler to tell the company about the stalling problems at 1-800-853-1401 or National Highway Traffic Safety Administration at 1-888-327-4236 (TTY 1-800-424-9153).

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