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Dealing with Disasters: Financial Preparation is Vital

CPAs offer advice on how to be ready for the unexpected





November 14, 2008

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Tremors Rattle Californians

A wind-whipped fire that destroyed at least 100 homes and a college dormitory in the celebrity hideaway of Montecito, Calif., is a reminder that disaster can strike anywhere, anytime. At least four people were injured in the Montecito fires and thousands of homeowners and college students had to flee as flames and smoke approached.

Would you be ready if a sudden disaster threatened your home and family?

Dan Thomas of the California Society of CPAs says there are relatively simple steps you can take now to ensure that you will be ready if misfortune comes your way. His group, which represents more than 33,000 CPAs in California, has partnered with the Red Cross and IRS on disaster issues.

Before disaster strikes

1.) Protect your property. Think about ways you can avoid or reduce property damage if a disaster were to strike again. A few ideas:

  • Know where to turn off water, gas, and electric lines. Install smoke detectors.
  • Clear surrounding brush to protect your home against wildfires, install hurricane shutters on windows, use wind-resistant shingles on your roof, and secure objects that could fall and cause damage.
  • If you’re not sure where to start, contact your local fire department for recommendations.

    2.) Conduct a household inventory. Make a list of your possessions so you can estimate their value for insurance or tax purposes.

  • Include model and serial numbers. Computer software programs are available to help with this task.
  • If possible, take photos or your possessions or videotape them. Don’t forget to photograph your property’s exterior, your vehicles, and contents of your garage, closets, and attic.
  • Save receipts for valuable items and get professional appraisals of jewelry, collectibles, and artwork. These expensive items need to be listed individually in your insurance policy.
  • Store this list in a safe place away from your home, such as a safe deposit box at a bank located away from disaster prone areas.
  • Update your inventory annually.

    3.) Have adequate insurance. If necessary, seek special or additional coverage for fires, earthquakes, or other losses not covered by standard insurance.

  • If you own a home, buy at a minimum, full replacement or replacement cost coverage. This means the structure can be replaced up to the limits specified in the policy. Even better protection, although not always available, is guaranteed replacement cost coverage. This means the policy will pay to rebuild your house at today’s prices, regardless of the limits of the policy. However, you must make an effort to keep the policy coverage amount current.
  • Check to see if the policy covers building-code changes, and look for a policy that covers the replacement cost of your possessions, not just the actual cash value.
  • If you rent, buy renter’s insurance, which pays for damaged, destroyed, or stolen personal property. You also may need special insurance if you live in an area prone to floods or earth movement. Ask your insurance agent.
  • Finally, don’t overlook the importance of wind and hail, health, disability, long-term care, umbrella liability, life insurance and flood insurance. Standard home-insurance policies don't cover flooding, but the federal government does through the National Flood Insurance Program. You may need to draw on benefits from one or all of these policies if you are ever faced with another disaster.

    4.) Keep cash available.

  • Stash a small amount of cash or traveler’s checks at home in a place where you can get at the money quickly in case of a sudden evacuation, or if a disaster shuts down local ATMs and banks.
  • Set aside extra money in an emergency fund in a bank savings account, and keep your credit cards paid off so you will have enough credit to get you through a disaster.

    5.) Use an evacuation box and safe deposit box.

  • Put important papers in a box that you can grab in the event of an emergency. Some items to put in the box: traveler’s checks, a few rolls of quarters, negatives of important personal photographs, a list of emergency contacts, copies of prescriptions and medical records, copies of insurance policies, backup disks of critical computerized information, copies of other important family and financial records, and your safe deposit box key.
  • Store original documents, property deeds and birth certificates, in a bank safe deposit box.

    6.) Make an evacuation plan. Imagine that you could take only one suitcase or pack a single carload in the event of a disaster. What would you take, how would you leave your home, where would you rejoin your family, and who would you call if you became separated?

    After disaster strikes

    Step 1: Contact your insurer, stat.

    Call your insurance company as soon as possible. Some insurance policies place a time limit on filing claims. The time limit does vary from state to state. For example, in New York you have two years to file a claim, according to the insurance department.

    Let the company know about the severity of the damage. Insurance cases can be prioritized. If your home was completely destroyed, you will get more attention than a home that had minor damage.

    Make sure you give the insurance company all of your contact information. Make it as easy as possible for the company to contact you.

    The amount of time it takes for the claims process varies widely, depending on the amount of damage and the size of the storm. It could happen immediately or take up to 6 months if it's a complicated claim.

    If you can't stay in your house and you have to set up camp for a while at a motel or you need to bunk with some friends, you have the right to some cash. Insurance companies will reimburse you for additional cost of living expenses. This reimbursement will even cover restaurant meals within reason. In certain circumstances, insurance companies may distribute cash or ATM cards to policyholders in an emergency.

    Step 2: Document, document, document.

    It's up to you to substantiate your loss. Think about photographing the damage. Make an inventory of damaged items, and don't forget that your car is also covered under comprehensive insurance. Keep any records and lists of people you speak to.

    The better organized you are, the fewer problems you'll have. If you don't remember the value of some items, you can call your credit card company and ask them to send you a list of your purchases.

    It's also a good idea to take advantage of the Insurance Institute's home inventory software. This is a free program that lets you scan receipts, take pictures and take inventory of what you have in the house. If you have the luxury of time, this is a great way to be prepared for catastrophes. For more information, go to their Web site at www.iii.org.

    If you're not happy with the way the claim is settled, go back to the agent, and document your side to the head of the claims department. If you're still not satisfied, you can file a complaint with your state insurance department and of course, you can always hire an attorney.

    There's also the option of using your own adjustor. A public insurance adjuster assesses the damage to your home and can organize your claim. A public adjustor then works with your insurance company to maximize the return on your policy. You typically pay them a percentage of your claim.

    Because public insurance adjusters are regulated by the states, fees will vary. For more information on public insurance adjusters, go to the National Association of Public Insurance Adjusters Web site at www.Napia.com or call (703) 433-9217. It's a good idea to call your state government's insurance commission for a background check on any public adjuster you're considering.

    Step 3: Live with it -- for now.

    Just make temporary repairs before the insurance adjustor has a chance to come in and access the damage. Of course you should not compromise your safety. But if you have a leaky roof, just put some pots and pans around instead of having the damage fixed by a professional.

    This is a good way to make sure that you are reimbursed for any repair. If you are currently underinsured or you have a sizable unreinbursed property loss, you may be able to deduct this from your taxes. Talk to your local CPA about certain tax benefits that are available to you – especially in president-declared disaster areas.

    First, subtract any insurance you anticipate receiving. Then subtract $100. The loss must be further reduced by 10 percent of your adjusted gross income. The balance remaining is what you can deduct from your taxes.

    If you think you might qualify for this deduction, collect your receipts, insurance statements, and other documentation and present it to your CPA.

    Those who prepare their own taxes, should review the "Nonbusiness Casualty and Theft Losses" on the IRS Web site and contact their state income tax bureau to learn more about both the federal and state guidelines for this deduction.

    Step 4: Watch out for scammers.

    If your home was destroyed by a hurricane, be cautious. There are dishonest service providers that prey on disaster victims.

    Don't be rushed into signing a contract with any roofing or building company. Instead, collect business cards and get written estimates for the proposed job. Beware of building contractors that encourage you to spend a lot of money on temporary repairs.

    Investigate the track record of any roofer, builder or contractor that you consider hiring. Look for professionals and get references. You can also call the Better Business Bureau for help. Never give anyone a deposit until you have done your homework.

    Step 5: Help for the doubly-unlucky.

    People who are still unable to go back home because of a previous hurricane should try to extend their additional living expenses. Usually you can utilize your additional living expense for a maximum of 12 months. But there may be some flexibility with your insurance company.

    People who have exhausted their insurance can go to the Federal Emergency Management Agency to get financial assistance. Their Web site is www.fema.gov.



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