The dollars fall away. The pounds? Now that's another matter. There's no end of plans, programs, gurus, diets and schemes out there, all promising easy, effortless weight loss. All of them are happy to take your money. However, actually losing weight isn't as easy ... nor is getting your money back if you decide to quit the program, as many LA Weight Loss clients have found out.
If you have any existing health problems -- diabetes, high blood pressure, depression -- or if you're taking prescription medications, it's very important to check with your doctor before starting any new diet.
Also, it's important to realize that getting out of the program can be difficult, not to mention expensive.
Christiane of Colroado Springs, CO October 30, 2008
Christiane of Colroado Springs CO (10/30/08) My sister and I joined LA Weight Loss and purchased bulk items to be used during our program. They closed down and still owe us for these items. I have e-mailed them on several occasions and they state they have to look into it. To this date - I still have no products or refunds.
I have lost out on quite a bit of money. I would be willing to have them send me the products that I am still owed. Between the both of us, it is probably over 250.00.
Andy of Canon Cityt, CO October 11, 2008
Andy of Canon Cityt CO (10/11/08) I signed a contract May 31, 2007 to come to the center 3 x'x a week. I spent almost 1000.00 for counseling and LA Bars and was told after I reached my goal and maintained I would get 330.00 back. After 16 lbs, I was ready to set a stabilization goal, and they losed the doors end of August 08. I only needed to lose 20 lbs, but my goal was to lean education andkeep it off for life at age 50, with some other health conditions, high blood pressure, back pain, circulation etc, so they said call LA on the GO. It has been nothing but trouble and I do have other phone numbers and names to offer.
They have sent me 30 boxes and still owe me 22 more thru Care Credit Card. I continue to pay because I do not want my credit altered. The problem herein lies with the contract i signed. They said I never will get my 330.00 back, also I went to the center 80 miles round trip to Pueblo, CO (Manager Sandy who refuses to help me bec. she says she doesn't work for them anymore and she is no longer doing the program) When I do call I get a recording, sometimes like a call center where they take a message, and it is repeated with giving them your story over and over again, until they set you up with Marilyn or Kimberly, by then they are upset and put the Manager on the phone who wants to hear your story AGAIN. By then you are mad, trying to be nice, to just get your product out of them.
Last week, 10/09/08, I received my weekely call for the second time and it backfired. I ask abt. the credit, bars, stabilization info I still had not received. Then the Manager Kimberly (would not give last name) chewed me out and said I would not be contacted by phone bec. they were not going to listen to me repeatedly and they would handle me by email. (I agreed until I get my products.) I just wanted a real person. I thought this was a medical, professional business.
I enjoyed these people at the center and finally when I wanted to finish the last part of my contract, they closed the doors and said call in. I said what abt. my refund, then they changed the numbers and info. and siad to call this 800 #. I feel robbed, ashamed, a victim, angry and taken avantage of when they will not even return my emails. I just wanted someone to listen who was educated and experienced.
750.00 care credit 50.00 in store credit 4 weeeks free service mental anguish
Truci of Miami, FL October 7, 2008
Truci of Miami FL (10/07/08) in 2004 i went to la weight loss and i was told i could apply for a credit account on my own becuase my credit was bad so they allowed me to use my mom as a cosigner except that she wasn't physically there to sign and the lady convinced me it was okay and it would not effect her in anyway. At the time I was 22 and so stupid but i thought okay. I didn't know that the credit would be a third party company but it was Care credit with GE money bank.
My balance started at 800 and has ballooned to 2800 with added late fees and interest. Now in 2008, i get a letter saying they may file suit against me. I'm wondering if they can do such a thing. They've already ruined my credit and now this. I have emailed Help Me Howard which is a channel 7's news' Lawyer team for assistance in the matter. Judging from all the complaints on this board I realized that I'm not the only one and something needs to be done with these people once and for all.
Thalia of San Antonio, TX September 18, 2008
Thalia of San Antonio TX (09/18/08) My mother suffered a horrble stroke. Which requires my 24 hour a day attention. I have had to move back to laredo to care for my mother with two young children. In my home town there is no LA weight loss program. So therefore, i cannot continue the meetings treatments.
I asked for a refund simply because of my situation. I was told that it would not be possible. I have been extremely disappointed with this company. They have not tried to help me one bit!!! I have been passed around from represenative to represenative. Each one has stated the regional manager will get back with me.. i have been waiting now a month and a half for a response. I am being charged for products that i do not have. I was charged for everything up front meals, pills, ect. and told it would be the only way my items will be secured, they will be held in the office until i begin to run out. I will be lead to a better lifestyle in a slow progression.
Now that i cannot go back because of my situaion nor can i have clutter surrounding my mothers home as people are entering daily for treatments. they have made it very difficult to relieve me of some worries! PLEASE HELP ME! I have had to quit my job to care for my mother. Paying on this bill is putting a very big strain on my pocket book.
Beverly of Vallejo, CA August 22, 2008
Beverly of Vallejo CA (08/22/08) I paid full price for 18 month program and the company folded after 6months and I was notPure Weight Loss. They wasted me to call in and get phone consultation services. No more weight ins,no more coming into the office period. I was apposed to this and made it very clear. I was not given any information as to whom to contact. I continuse to try and call the office number and left messages and never recieved any rely. I would like to get my money back. I was ripped off.
I paid 1,500 I paid for all the diet drinks and bars up front and the other specialties that were needed to complete the program. I also paid for 1 yrs of maintance that was to take place at the time when I would have reached my goal weight.
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