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LA Weight Loss - Refunds |
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J. of Imperial Beach, CA June 20, 2009 LA Weightloss entered into a contract with me, in 2006, to provide services for their weightloss program and rebates when I got to certain parts of their program. After reaching my goal weight,I went on a year's maintenance program. I was supposed to receive a rebate in October 2008 after maintaining my weight 6 months (which I did, weighing in every week at their facility) and a second rebate for the second 6 months in April, 2009 (after working through the phone with their counselors because they closed their doors here.)I have yet to receive either rebate and through their website I e-mailed a request for help on this for the first rebate (which the manager of the facility I went to told me the rebate paperwork was submitted Sept. 2008) and in February, 2009 they contacted me and requested that I fax over copies of my original contract, receipt and rebate form to them. I faxed everything requested and have never heard from them again. I went over to their facility faithfully for 2 years and 3 months to weigh in, weighed all my food, journaled, etc. as my part of contract. Then they closed their doors, October 2008. Then I was supposed to get a counselor call every week through their "LA On the GO" alternative to closing their doors. After multiple calls with no answers, mailboxes full, etc. I finally got a "live" person and counselors started calling, but counselors changed frequently because LA Weightloss has been closing down their doors across the states. I stopped receiving counselor calls with no notice or explanation. I would ask my counselors every week if they found out anything about my rebate, but of course it was always "No". I can't beleive they are still advertising on the internet as if they are still legitimate and solvent! They are scamming people all over the US! Look at all the complaints below the LA Weightloss website address!I also checked with the Better Business Bureau and they have multiple complaints against LA Weightloss, which LA Weightloss never addresses or responds to. I understand the corporate office is in Pennsylvania. I utilized the Telegraph Canyon Road, Chula Vista, CA office until it closed. I'm not sure what to put on the address above since it's no longer there. Michelle of El Cajon, CA November 17, 2008
Mary of West Seneca, NY February 15, 2008
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