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Jennifer of Bel Air, MD July 8, 2009 I purchased Medifast after my third child was born in order to kick start my weight loss. I ended up not being able to use it right away because I was nursing. I just wanted to have a plan ready for when I stopped nursing. I bought the product and began using it about 4 months later. I was so excited due to all the advertisement surrounding it. The first meal I ate I almost threw up. I was so disgusted by the product that I couldn't finish the meal. I was literally gagging on the "food". I am not a picky eater. I eat diet foods, foods with no taste, foods low in sugar, etc. all the time, so I wasn't worried about this food until I actually ate it. Needless to say I called them and immediately asked for a reimbursement. I had only opened one package so the rest of the food was intact. After thoroughly explaining the situation they ended up giving me the run around saying that I would have to talk to a supervisor. They transferred me, I left a message, I never received a call back. I attempted calling the product return center several times over the next few weeks and the phones would either not connect or I would get hung up on. I emailed them twice and each time I was ignored. This is extremely unprofessional for a program that is so widely touted. Tina of Tinton Falls, NJ March 27, 2009 They do not tell you that all there products are made of powder even there eggs and once you open something you can only exchnage it. The products can not be tried and if you do not like them you are stuck with them. I had to call 5 times to get my refund on up-opened products and they did nto credit me for all items that I sent back that were un-opened. I now have to call again and fight for my money. Kimberly of Fort Worth, TX August 30, 2006 I purchased products June 6, 2006 and returned them according to Medifast policy within 30 days for a full refund. They report that they were outside of the 30 days, no refund given and the products were not returned to me but destroyed. Advertisement
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