Nutrisystem

Denise of Conrad, IA January 9, 2008

Denise of Conrad IA (01/09/08)
My husband and I ordered a month's supply of meals on Jan. 7. The order arrived in 2 days. I was excited! Until I opened the boxes. Balanced meals? Not till you go shopping for proteins, fruits and veggies! Small small portions, dried soups. A 3.42 oz. flatbread pizza costs 5.33. You have to spread the sauce and cheese on yourself. You have to call to get a return authorization to return the meals. You can't get through on the phone, I was on hold for 15 minutes and then was cut off, tried again, 30 minutes on hold then got cut off, third try and I was on hold for 25 minutes and finally got through. I have my authorization numbers to return the packages, now I wonder how long they will use my money before it's credited back to my account? It's just 563.67! Not happy and can buy frozen diet meals at Walmart for much less!

Jeanne of Longmont, CO January 4, 2008

Jeanne of Longmont CO (01/04/08)
I am cancelling my NutriSystem subscription. The food is unpalatable, extremely salty and they often substitute my pre-selected menu with other foods they choose. Most of the food is revolting to me. The minute I open the package the smell is overpowering and I have to force myself to eat it. I cannot believe those commercials where the supposed customers extoll the virtues of the program and the delicious meals! I cannot imagine anyone thinking these meals are delicious!

I have paid a lot of money for this food and have tried so hard to stick to the plan. I am so disheartened that it hasn't worked because I cannot stomach the food.

Dr of New York, NY December 30, 2007

Dr of New York NY (12/30/07)
Nutrisystem food is totally unacceptable even with even low standards of food quality. They should not be allowed to sell their synthetic, salty, full of preservatives food unless they make radical changes to the taste, appearance and overall quality. I think the only way that this progmam may work for weight loss is by making consumers hate food altogether. Utterly unacceptable. A complete loss of 300, which is unacceptable.

Charles of San Marcos, CA December 28, 2007

Charles of San Marcos CA (12/28/07)
My wife wanted to try and lose some weight so she ordered Nutrisystem. I used the Bill Me Later system to purchase the food. I made and initial payment of 50. My wife tried 5 or 6 entrees and didn't like the food. I prepared what was left in the box for shipment back to Nutrisystem, and another box of food arrived. So I sent both boxes back. This was in a time frame of about 3 or 4 weeks. The Bill Me Later account was credited for one box of food. I tried to contact both Nutrisystem and Bill Me Later for several months trying to resolve getting a partial credit for the first box of food, but only received limited responses from my emails. I called a couple of times, and they could not find any record of my account.

To make a long story short, after 5 or 6 months of this (and I haven't paid on the account because I firmly believe I didn't owe anything), I finally got an email response telling me that the first shipment was returned after the 30-day grace period. It took 6 months for them to tell me this! If Nutrisystem would have told me this after the first month, I would have understood and case would be closed. As it is, the original 278 ballooned to 385, and for me to keep my credit rating from going south, I had to deal with a collection agency from Bill Me Later. Is there any justice?

I'm out 385 and a possible hit on my credit report; plus the original food that am now having to pay for is back with NutriSystem so they can resell it to some other unsuspecting person. I hope they like the food better than my wife. My strong request to anyone thinking about purchases from NutriSystem, Think Long And Hard About Anything Like This Going Wrong, Especially If You Are Planning To Use A Third Party Like: Bill Me Later.

Janie of Greenwood, IN December 26, 2007

Janie of Greenwood IN (12/26/07)
Where do I file a complaint on a Nutrisystem commercial that is very disrespectful to those who are overweight? I mean this lady flat out says that no man would look at a heavy person twice. Some people are fat just because they are. Others are due to thyroid problems, etc. Her two sons and husband's pictures were on the commercial also. One son was overweight and the hubby had some extra luggage as well. How did that make them feel? I was very upset when I heard this, as I am sure many others were, also. We cannot say GOD anymore or someone gets offended, but yet its OK for her to degrade every heavy person on a commercial. Where do I file a complaint on this TV commercial?

I feel very disrespected and degraded.