Nutrisystem

Elizabeth of New York NY (09/13/05)
Nutrisystem is very adept at quickly taking orders and setting you up for monthly deliveries. They are super speedy at sending billing invoices. It is nearly impossible, as I have found, to reach anyone. There are great (it is a good idea in theory) promises of having a counselor call and spend 10-15 minutes with you to answer any questions and counsel you. I was never able to speak to anyone and waited at home one afternoon for a session that never took place. At inception they say someone will call you within an allotted time. Well, I've been on the program for two months and no one has called.

I tried to call customer service to have some issues with the billing cleared up and waited -- seriously -- over an hour to get a human being on the line. I had in the meantime emailed my questions, but I just wanted for curiosity's sake to see how long it would take for someone to respond to the call. And there has been no response to my email. I am beginning to suspect that Nutrisystem in nothing but a large preservative-filled food factory with only one person handling phones and emails.

If you are a person who can apportion your food yourself, do it. If you cannot, join for the minimum possible and begin to eat your own foods rather than spend the money on Nutrisystem. You can buy healthier foods and go to your friends and family for support. Even if their support is .05 percent, it is still greater than anything I have gotten from Nutrisystem this past two months. I was desperate to lose weight and loved the IDEA of their approach. Unfortunately, that does not exist. Only high-priced foods for sale. If you are desperate to lose weight and want Nutrisystem to be there for you, don't hold your breath. Try Weight Watchers.

I was desperate to lose weight and thrilled at the idea and very motivated to have access to a diet system that could both provide food and answer questions and be there for me. After all, I am paying aren't I? I gave up for a week until I realized that Nutrisystem may be a broken promise to me, but I am a big girl and will not break a promise to myself to lose weight. I don't know how many others may just give up.