5000styles.com

Robert of North Las Vegas, NV October 30, 2009

I placed an order on 10-22-09. The website hung at the final stage of the order process ... At the time I didn't even know if I had an order. I checked my bank account on-line and found that they charged my card. I called the company and they told me I should have received a confirmation email of an order. I did not receive one, so they resent it. A few days later I received an email stating that my order had shipped with a ink to track my package. The link took me to a page that said my order didn't exist. I used my email address and password that was created at the time of the order to login to "my account" it took me to a page that said I have no orders.

So, I sent the company a message through their "contact us" page and waited 24 hrs for a response and received none. I phoned the company to complain and encountered the rudest customer service rep I've ever had the displeasure of interacting with. when I tried to explain to them the problems I as experiencing with their service the person on the phone would cut me off and get belligerent. I demanded to speak with someone else and as given the brush off. This is a very "low brow" retailer that I will never do business with again.

Susan of Lenoir, NC October 22, 2009

I placed an order on 10-14-2009. The website says it take 2-4- days to process order.I called on 10-19-2009,10-20-2009, and 10-21-2009 to inquire if this had been shipped. I was told everyday that it had shipped but they did not have a tracking number. I was finally told on 10-21-2009 that it indeed had not been shipped. They are not helpful at all and will lie to get you off the phone with them. This was a bday present for someone I had ordered and now I have to find them something else.

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