Amazon.com Reviews

The ease of having everything delivered to my doorstep, no-questions-asked return policy, and competent and responsive customer service via chat for the very few cases something was not right, is a fantastic enablement for all who are not able to shop in person. I particularly like the option to buy refurbished or returned for slightly reduced price.

Like any large platform, Amazon has its occasional issues and small mistakes, but overall the experience is reliable and convenient. Most orders arrive on time, returns are usually simple, and customer service generally resolves problems without too much hassle.

I love Amazon! I get what I need, at a good price, with good service, and fast delivery!

Shows me it isn’t the big hype that Amazon is making it out to be. It is also always important to price check. I have found that yes Amazon is very convenient but it doesn’t always have the best prices. You must check around. Coupons are good and I must think if I’m really going to use the product just because it’s a good buy.

I had a recent food product purchase. The item delivered was different than what I ordered. I knew there could be no return because of food products but went to a chat experience and was immediately refunded. So satisfied with Customer Service. I'm a happy shopper.

Careful on this purchase, they will automatically put you on a "Subscription" after they figure out your CC timeline... The Story: I have ordered this product from Amazon maybe 2 other times (in over 20+years) before this last time I made a purchase about being of April ??.... # Amazon's game is to put the customer on a 'Subscription' every 4 weeks, (my monthly statement goes 27th round) so they charged my CC on the 29th, then shipped on the 30th (my previous order took about 16 to 20 days or more days to arrive/not a prime member/it sat at a mid-way postoffice for 5+ days 😡) anyway....

Amazon.com, perhaps due to the asinine removal of consumer protection by the orange moron administration, should not be trusted. I had some fraud (several thousand bucks in one day) and reported it to Amazon. Basically, Amazon lied to me and did nothing to help. A complete failure of customer service. I simply suggest using anyone else to make purchases from, rather than Amazon, as they are corrupted to the point of treating the scammer BETTER than the consumer.

Amazon Prime Member means nothing anymore! You order a item and it is mostly delayed and you get it around the same time of USPS mailing! I am still waiting on an item that has been sitting near me here in NC for 2 days and still delayed. I talked with a driver, and they told me the process when late night deliveries happen, if it is late they return their truck to the warehouse until the next day, delaying your item arrival. This has occurred many times for me and I am cancelling my Prime membership and ordering from TEMU which has the same junk with better customer service. Just try to talk to a live person at AMAZON, not happening!

Ankit was the last and only honest agent I chatted with. The others told me lies like "we'll give you a full refund for the delay and you can keep the items when they're delivered". This was a deliberate lie, meant to assuage my concern and have me go away. Same trick used many times by the foreign chat agents, and it's happened to me multiple times in the last year. Many delays and problems with carriers and on time deliveries and then lies from agents like "we'll have it picked up by another carrier and promise delivery by the end of today". These are ALWAYS lies. Why do we pay so much for prime and have to put up with this? Please tell Bezos to fix Amazon and spend less time blowing up rockets. I've been asking this for a year.

Amazon has apparently decided to ban me from ordering anything from their site, and they refuse to tell me why. I asked for the specific dates of the alleged violations and exactly what those violations were. This was the response I received. As a result, I can no longer order basic necessities that I regularly purchase through Amazon, including fish food, aquarium supplies, and water filters. Worse yet, I can no longer order copies of my own books that I published through KDP. Because of this, I will be pulling my books from KDP. I will also be sharing this information everywhere I can to show the level of support Amazon provides to a customer who has been using their services for nearly 30 years. If a company is going to take action this severe, the least they can do is explain what happened and provide the customer with an opportunity to address it.