Amway Reviews

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About Amway

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Amway develops health, beauty and home care products, including nutritional supplements, skincare and household cleaning products. Founded in 1959, Amway leverages direct selling and a global network to provide personalized customer service and support.

Pros
  • High product quality
  • Positive customer service experiences
  • Wide variety of products available
  • User-friendly website and ordering
Cons
  • Issues with product delivery times
  • Pressure to become a distributor

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Amway Reviews

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    Page 1 Reviews 0 - 40

    Reviewed April 12, 2026

    Amway don't stand behind their product warranty, we send pics of the pots shine faded away, pots started to stick and they refuse to honor lifetime warranty. I don't recommend this co to anyone. Go to costco and you will have warranty on your products at least but not Amway.

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    Customer ServiceStaff

    Reviewed Nov. 7, 2025

    I've known this person to go into this business back around 2020. Was seeing first as initial. Felt a little pressure to try to partake into the business. But noticed it wasn't my calling as I told this veteran I knew from 2012 via VA. He had me to meet up with a Colonel then tried it out but wasn't successful right off with little discouragement so I backed out of it, got someone to replace me so it wouldn't be a total loss to the person over Amway. Then it was to get me to purchase their products but stated I didn't want to do with Amway. Was my understanding to them but seem they took it out of context like I told them not to be in contact.

    I was hoping to be still a friend but not to do with Amway. I told him money is not everything as we both are retired and get benefits for the rest of our lives that I would think friendship being there for each other is more important. After I few times try to reach out to Kyle and Beth, no responses anymore after few attempts to getting them to respond to me to where I'm writing this review. I felt I got deceived by this type of relationship.

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      Price

      Reviewed Sept. 24, 2025

      I purchased on four items from Jordan **. He gave me some great information about the products and I am totally satisfied with the lotion especially I haven't got to use the other items yet but my skin has been so dry and this has really nourished. It may cost a little more but it works great.

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      Staff

      Reviewed Aug. 27, 2025

      I had use all health care products minimum two years but not cure any health issues. Just it's a supplement. Diabetic patients used two years but sugar increase and also my mother consume it with allopathic with Nutrilite... Gas problem not solved... Money waste approx two lakh.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 3, 2025

      I've been familiar with the Amway name since about 1966. It was still a door-to-door approach back then. I could write a dissertation on the experience of signing up as a distributor in 1976 but I'll do that elsewhere. This review concerns the small fire extinguisher sold by Amway, made for car and kitchen and how it performed. In the summer of 1989 my brother and I were working in California but lived in Arizona. We commuted home on Friday night, then back to work in California on Sunday night, about a 6 hour drive. We drove I-8, across some brutal landscapes. On one trip to Arizona, late Friday night we were all alone, no traffic, eastbound near an exit for Gordon's Well, when we saw what looked like a small fire, about campfire-sized, on the highway ahead.

      We rolled up to a blue/green 70s Mustang with its engine compartment on fire. An older gentleman, in his late 70s or 80 was frantically scooping dirt from the road's shoulder and struggling up a small embankment to dump a few ounces of dirt on the fire. My brother remembered his Amway fire extinguisher under the seat of his Dodge Aspen wagon, where it had been gathering dust since 1976, thirteen years. We put out the entire fire with just a couple shots from the extinguisher. The guy, and his wife in the passenger seat were very grateful. He was soaked with sweat and gasping for breath but smiled bigly and thanked us profusely. We saw he had a small radiator hose leak that was the cause of the overheat and engine grease fire.

      We stayed there, having some tools and emergency supplies (meant for the 76 Dodge Aspen) patching burnt wires, wrapped the leaking radiator hose with a yard of "industrial strength" duct tape - greatly slowing the leak. We refilled his radiator, gave them a couple gallons drinking water - it was about 100° F at midnight out there and they needed it. The couple were trying to go a few hundred miles, had only started the trip and were only about 40 miles from home. They decided to return home and reschedule the trip.

      Amazing that we happened to have all the needed repair tools, materials and supplies, amazing that we happened along when we did, amazing that old Ford Mustang V8 started up after such a serious overheating and most amazing was that little 13 year old Amway fire extinguisher that was under the seat all those years worked like a champ. Here it's 2025, thirtysix years later and what brought me here is shopping for another (nos?) Amway fire extinguisher. Great soaps, lousy marketing plan, but miraculous fire extinguishers.

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      StaffBilling

      Reviewed Oct. 22, 2024

      Worst online shopping company. After payment delivery agent will reject as he wishes. No proof he requires. He has more power than md of Amazon. I'm a prime customer for 30 years. Now service is worst. Soon Amazon will close down.

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      Staff

      Reviewed Oct. 12, 2024

      Your old formula for G&H bar soap was amazing. New is not the same, don’t do the work. Before you did not need even deodorant. New product missing ingredients that don’t work better. Not buy any more.

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      Customer ServiceSales & MarketingPriceStaffRates

      Reviewed Sept. 13, 2024

      I've been a customer at Amway for about 5 years and I absolutely loved their products. We've purchased all our vitamins and skin care products for my whole family and we have a big family. As I shopped there for past 5 years I've always had a discount as a preferred customer. All the items that I was getting from Amway I was able to get at a discounted price. However today I made an order and I noticed that I purchased all the items at a retail price. I called Amway to ask what has happened and the customer service person told me that she sees that my status has recently changed from preferred customer to a regular customer.

      When I asked why such a change has been made to my account without anyone letting me know she couldn't answer and connected me to a tech support. At the tech support I spoke with three different people because I called three times with the same question and they all already knew my problem and discussed it with one another (they specifically told me that they talked about my case). So all three people agreed to convince me that I was never a preferred customer (even though for 5 years in a row I always shopped at discounted prices and the very first customer service person clearly told me that she sees that my status has recently been changed from preferred to a regular customer). I'm kind of shocked at all this and obviously I'm done with this company.

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      Verified purchase

      Reviewed July 6, 2024

      Zyad and Rand! I used them to order my drink and I’m so glad I ordered through them, very supportive and respectful! The drink has different flavors and they all taste great. Not too sugary and don’t make you you feel sick after drinking! No after taste and give natural energy! So glad and happy!

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      PricePunctuality & SpeedRefunds & Payouts

      Reviewed June 27, 2024

      I was 18 when Amway IBO's showed me "the plan." I had a plan to go to college, to be a normal kid. That all fell to the wayside when I joined the business. I was convinced I needed to spend hundreds of dollars each month on skincare, energy drinks, and supplements. I was a kid--I did not need to be purchasing expensive anti-aging skincare. I wish I could get a refund, but alas, it's too late. Buyer beware.

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      Profile pic of the author.
      Staff

      Reviewed April 22, 2024

      I must say that after painful battles with arthritis the ** cream really soothe my cold and aching hands. The ** cream gave me hours of relief. I would totally recommend this product for anyone suffering from rheumatoid arthritis for any kind of aches and pains in their bone even down to neuropathy pain. Thank you. I am a satisfied customer!

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      Customer ServiceSales & MarketingPriceStaffRatesTimelinessValue

      Reviewed Jan. 3, 2024

      I have been using Amway products for year. I use LOC in my carpet cleaner for pet stains and it works better than anything I've ever used. SA8 Laundry is the best on the market and goes a long ways. The Satinique line is amazing, best hair products I've ever used. The bar soap lasts longer and has minerals in it so you are getting healthy while you use it. The higher priced items I don't buy, but you can find some great value in those that last longer. The quality is definitely in there. One time my LOC order didn't arrive, I called and it was shipped to me the next day. Never had a problem with Amway. If the company got out of support and promotion of right wing conservative politics and the motivation network capture, I might even consider being an IBO, until then I'll buy a few products periodically that I like as a customer.

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed Sept. 12, 2023

      I joined the company without any prior knowledge about it, only to discover its products weren't suitable for me upon receiving my rewards box. I decided to initiate a return, but the return process has been extremely frustrating. I've been making daily calls and sending emails for the past two weeks to arrange a courier pickup, but they've canceled twice, and there's still no confirmation regarding when they will collect the items for the refund. Despite having all the emails, call records, and even a mobile number for communication, there's been no progress. It seems they are quick to take our money but reluctant to facilitate refunds. In the future, it's essential to inform people about the company and its products so they can make informed decisions before joining and avoid being stuck in such a frustrating situation with subpar service.

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      Customer ServicePriceRefunds & PayoutsRates

      Reviewed Sept. 6, 2023

      Amway's multi-level marketing (MLM) business model has been the subject of numerous complaints worldwide. My personal experience involved placing an order for their products, but unfortunately, the items never arrived, and I did not receive a refund for my purchase. Moreover, the two products that were eventually delivered did not meet their price tag in terms of quality and value. In comparison, I found Aldi to be a superior option, both in terms of product quality and pricing, without the concerns associated with supporting a pyramid scheme like Amway's MLM.

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      Reviewed Sept. 21, 2022

      I love the products, I start sleeping well and focusing better. My daughter has allergy to all products in the store. I start using Amway soaps for everything and she doesn't have any reaction in her skin. You want to try these products.

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      Sales & MarketingPriceRefunds & PayoutsRatesValue

      Reviewed March 11, 2022

      Amways MLM business has scammed many people around the world. I ordered products. They were not even delivered and I was not refunded any money. The 2 products delivered were not worth the money. Aldi is way better and the price you pay supports this pyramid scheme.

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      Customer ServicePunctuality & SpeedOnline & AppStaff

      Reviewed Feb. 15, 2022

      I completed an order on 8 Feb. Confirmation said I would receive product by 7 days after. On day 7, I hadn't received anything so I went onto Amway website to check status. In my order history, I saw that my order had been cancelled without being contacted. I needed to know what happened to my order, so I decided to call the (800) number. She put me on hold a couple times, but still could not assist on getting answers for me. She ended up letting me know that she would have to submit a ticket and someone would have to contact me after 24 hours.

      In the meantime, I had to go ahead and REsubmit the order and now have to wait an ADDITIONAL 7 days to receive. Amway website is confusing to navigate. Most of the links send you around in circles, especially when trying to contact Customer Service. Trying to get customer support assistance is a havoc. Some of the information needed in order to log-in is hard to find, as it is not given to you at registration. I attempted to call to get info on my previous order, to no avail. The CSR was NOT helpful at all. She could not provide any information for me. It should not be this hard. It should be much easier than this.

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      Maintenance

      Reviewed Jan. 27, 2022

      I have been in business for over 5 years and very happy with the company and products! They have changed our life, my wife is allergic to certain soaps and Amway's products don't make her break out in hives!

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed Sept. 17, 2021

      I joined not knowing anything about the company until I received my, my rewards box. Realized that these products are not for me so I called to organize a return. The process of organizing a return is joke. Every day I've called and emailed for them to organize a courier pickup and even after 2 weeks they have cancelled twice even till now there hasn't been any confirmation on when they can come and pick up this rubbish so that I can get my refund. I have all my emails, phone calls, even a mobile number that they reach me on to let me know that they are picking it up but until now there's absolutely nothing. They are so quick to take our money but don't want to organize a refund. Please next time do tell people about the company and the products so that we can make a decision not to join beforehand and not be stuck with this kinda ** service.

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      Contract & TermsTechPrice

      Reviewed April 19, 2021

      A day ago. NEW. Cost me 3 years of life and they took it ALL away.. Worth millions today and we don't get a cent. They said 'take us to court'. 'We will out money you forever.' Their code of ethics gives them the right NOT to renew your yearly contract for ANY repeat ANY reason and keep what you have built without ANY compensation. Read it. THAT IS THE CATCH! It's NOT your own business at all... You're NOT a IBO (independent business owner). GREAT business model but unfair that it can be taken from you as it was us.

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      CoveragePriceStaffBillingRates

      Reviewed Oct. 31, 2020

      I'm disabled and love Amway. I do Amway to make extra income because my disability pension does not cover all the bills. Their products are excellent. However wish prices were little lower so everyone can afford to buy products.

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      StaffTransparencyValueHonesty & Transparency

      Reviewed Sept. 11, 2020

      Whether it's about Healthcare products, daily use products, personal hygiene.... All products are of excellent quality. No other product in India can compete with the Quality Amway offers. I am not a distributor, only an end user. I find it very irritating when people don't have any idea about what company offers and start writing Reviews about it. One such review on this platform is from some Raghav from India. This super idiot has no idea how this company works, how much value for money and guess what... He is writing a review. Mate... If company knows how to make one product a quality product...it can make dozen of other product delivery same level of quality. It is highly rewarding business as well. I know people who had made and are making good money from Amway business by working part time or full time. Very honest n transparent business model. No doubt about it!!

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      Customer ServiceSales & MarketingPriceStaff

      Reviewed Aug. 31, 2020

      When my son was very small he had allergies to everything. I tried every laundry soap on the market, even soap for babies. He itched from them all. I had a friend suggest Amway SA8 laundry soap. It was a godsend. He no longer itched from his clothes, pajamas, sheets or towels. I have used it for the past 24 years, and my entire family still uses it today. My son will use it for the rest of his life. It is highly concentrated, so you only need a small level scoop to clean a large load of laundry. It is made for high efficiency front load washers and never over-suds.

      When I first started using it, I wanted to make sure I was getting the amount of loads that the box stated, so I did a tally mark every time I used a scoop. I got at least the amount stated. The cost per wash load is comparative or better that most laundry soaps on the market unless you are using a really cheap generic brand. I sign up each year to get the IBO discount. I do have friends that order once in awhile. I don't push the product, but if someone wants it, I usually give them my website to order. Every now and then, I make a little extra money from sales.

      You don't have to be an IBO to order the products. You can be a customer if you want to try the products. I also use the cleaning line of products. They are more gentle that the products in the stores. My favorite cleaner is the Kitchen cleaner. It also come concentrated and I mix with water in a spray bottle. It lasts a very long time. I only order it once every couple of years. I do at least 6-8 wash loads a week, so I order the laundry soap more often. I hope my review helps you decide to try Amway products. Again, you do not need to sign up as an IBO to order.

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      Sales & MarketingPriceStaff

      Reviewed Aug. 2, 2020

      I have worst experience with all the household kit which included kitchen cleaner, all-purpose cleaner, bathroom was the worst as it doesn’t clean any good. Also Toothpaste was not worthy for the money they take. I was forced to buy the product from my upline. I regret it, lost a lot of money. Please don’t buy the product. I really hope it help someone who come to check the review before buying and joining Amway. It’s a scam.

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      Jinhee increased rating by 4 stars.
      Customer ServiceSales & MarketingPunctuality & SpeedCommunication
      After a positive interaction with Amway, Jinhee increased their star rating on July 8, 2020.

      Updated review: July 8, 2020

      I was contacted by Amway, and they resolved the matter with me well. I really appreciate Consumer Affairs for taking my concerns into account and sincerely caring for me. Everything was handled incredibly professionally, and I want to express my gratitude for Amway's services for the past 20 years.

      Original Review: July 2, 2020

      I had collected 110 Double X promotional tabs only to find out while trying to redeem them that the multi-year promotion had abruptly ended with no communication. Even in my most recent Double X purchase back in February of this year, the promotional tabs were provided with no alert about the rapidly upcoming end date. What is the purpose of providing the promotional coupons with my recent February order, only to let me know later that I can't redeem them? That is an extremely poor customer experience to provide a coupon the company has no intention of upholding. I double checked across the entire site and through all my email notifications and not once did Amway let its patrons know that this multi-year promotion would be ending. The lack of customer service and disregard for the customer experience has made me frustrated.

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      Customer ServiceRefunds & PayoutsStaff

      Reviewed April 3, 2020

      I had an issue with the shipper of my goods. Long story short they kept delivering to a business after business hours. Eventually, they said they would not deliver unless Amway paid again. I was so frustrated with the shipping company I made a complaint and canceled my order. The customer service rep not only refunded my order, but they shipped the product anyway. I was NEVER going to purchase from them again, but their outstanding customer service had won me back. Even with the COVID-19 communication barriers, they were great.

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      Customer ServicePrice

      Reviewed March 9, 2020

      I know Amway since 2003. As per my experience their few products like Glister and Personal Talcum Powder are good. I use them frequently. But I feel their main aim is to earn money with Multilevel marketing. Always people want to earn money by forcing them to join in Amway and buy expensive products. It is pity that lot of techies and highly educated folks believe Amway will make them rich which is not true.

      Amway should allow all individuals to join online the way similar to Amazon or Flipkart. People will buy if the products are good and necessary. Here also direct selling model can work. But somehow they conduct meetings at individual cost and speakers start say that they earned crores which we can't see and confirm. All those shows to lure and forcibly attract the crowd. As long as Amway is good then they can allow all individuals to join across the globe and avoid face to face interactions and big meetings where people started telling their fake success story of earning crores.

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      Reviewed Feb. 29, 2020

      I bought this cookware set in 1976 and still using them all the time, I believe my son will be using it in his lifetime also. I believe I paid more than $200.00 in 1970, I saw one set (12 pieces, 3 ply) on Ebay for $395.95. My set is the original 5 ply set.

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      Price

      Reviewed Jan. 5, 2020

      Amway dishwasher pods always stick to the dishwasher compartment and never wash dishes properly. I have to clean them again by hand or use some other brand. It happened every time I have used this product and it is not any cheaper. This product sucks!!! I have a brand new dishwasher and other company products like cascade did a great job and I am going back to those products. Will never try this amway pods again.

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      Customer Service

      Reviewed March 15, 2019

      I have always loved their products and I even joined to be a direct distributor. However, when it comes to refunding the sales tax money, they sure lack the ability to do so. I have never had a bad experience with their customer service until now. My husband and I just wanted to get our sales tax refund and we have been following up with them since October 2018. It is now March 2019, we have yet to receive our money back. The first time we submitted the form, we waited a few weeks to give them a call. They said to call back in two weeks. Another call after two weeks, they said to call back again in 2 weeks.

      The third call, they said they have never received it and told us to submit the form again. 2nd-time submission we went for the delivery confirmation. After a few weeks we called to follow up, guess what they said? They have not received it. After a few follow up phone calls, they finally said they received it and they would process it. They asked us to call back in 2 weeks. Many weeks have gone by and we have yet to received our refund. I don't know if we will ever get our money back.

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      Reviewed Aug. 11, 2018

      I am using all Amway products. It's really very good and every product has good results. As I am ABO in Amway I am also earning by buying my Amway products. If anyone have an idea to become an ABO in AMWAY and to earn profits use me as your distributor and my ID is **. GOOD LUCK TO EVERYONE. :)

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      Verified purchase
      Staff

      Reviewed April 4, 2018

      Recently purchased hair care products from amway.com/rotondo. Very satisfied with the quality. The nice thing about Amway is that they use their own nutritionists, chemical engineers, etc. The stuff you get "off the shelf" is largely produced overseas using packaging from many different companies. Who knows what really goes into those products? Made in the USA in Grand Rapids, Michigan!

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      PriceOnline & App

      Reviewed Aug. 25, 2017

      They are very similar to Amazon. I would want them to lower their prices even more because I noticed that the prices started to increase and in order for me to remain a customer prices have to be fair. However, my overall experience with this website is very good because their delivery is very quick and easy and I will continue to use it if it stays that way. The service is really good also.

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      Customer ServicePunctuality & Speed

      Reviewed Aug. 24, 2017

      I love Amway. It's been around for along time. The products are good quality and they have great customer service. The products are guaranteed, if you have any problems you send them back and they will get you another one. No questions asked. However, I've had problems a few times getting a hold of someone in their customer service but they have a wonderful selection of products from home to beauty to bath and nutrition. I've bought just about everything and haven't ever had any issues with any of their things.

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      Customer ServicePriceStaff

      Reviewed Aug. 23, 2017

      They're very honest. Their products are clean and not full of things that will poison you. You always have a partner to help you. You would not believe how people respond to you, when they first realize the product really is that good. Sometimes I forget that in the long run ''it's cheaper to by in bulk'' but it seems at the time ''like a lot of money" and I hate the confusion in my mind. Also, the pyramid took a long time to get into my brain. That's where having someone I could call and not be too far from me to help when I just did not understand. Amway is so simple to sell but my interest was for woman everywhere with or without kids to have clean, clothes and not breathe in their homes with chemicals.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 22, 2017

      I love the natural ingredients that they use in their products. They make everything seem fresher and they help keep my family healthy. I would definitely recommend their products to anyone. I like Amway and I have confidence that their customer service team would have no problem addressing my concerns and making things right quickly. It was easy to order, their customer service is top notch and their selection of products is very extensive. They have products for everyone and anyone, no matter what you are looking for.

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      Punctuality & Speed

      Reviewed Aug. 21, 2017

      I like the convenience that they offer. They have a wide variety of high quality products and their shipping is always on time. The layout of the website makes it quite easy to find the products I need and the specific package sizes that I am looking for. It would be good it they allowed for bundling certain items together in order to get a discount. They do it to a certain extent, but it would be great if they offer far more options and combinations. It was a clear, organized experience that made shopping quite enjoyable. Checking out was easy and the entire experience was hassle free.

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      Customer Service

      Reviewed Aug. 20, 2017

      Amway allows me to buy health, beauty, and home care products in a fashion that no other site does. It provides multi level marketing which builds a relationship between buyer and seller. However, the thing I would change about this company is to make their service more user friendly. As of right now it is extremely difficult for me to navigate their site to search for items I want. My overall experience for using this company has been rather well thus far. In terms of product selection, there are a large catalog of products that I can choose from. The purchasing process is as streamlined as any other site and the customer service has been impeccable too.

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      Customer ServicePricePunctuality & SpeedStaff

      Reviewed Aug. 19, 2017

      They are a very professional and big all American company. What amazes me the most is their customer service, very pleasant and polite people, always there to help and resolve any problem there might be. It was very easy to sign up and post first order. They offer a ton of benefits, and a huge selection. I ordered a bunch of stuff first time, it arrived very fast, and I was amazed by quality and total price. Will buy again soon.

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      Customer ServicePriceOnline & App

      Reviewed Aug. 18, 2017

      I like the healthy products and various selections offered on their website. Amway has been around for long time and also offers way to start your own business and spread the word on their wonderful products. I really enjoy their skincare line and XS energy drinks and snacks. The energy drinks taste great and give you the extra boost of energy to get my day going. The products are way over priced and are not priced for individuals who are lower income people. I think if they find ways to cut prices it will allow a wider range of people to shop with them.

      Even though I enjoy their products I don’t get to shop with Amway often due to the cost. Allowing for a more budget friendly site would also make me recommend them to my family and friends. Overall the products are good but as a mother of 3 kids on a budget it is way too expensive. The product selection is awesome for what type of products the site offers. Most Amway business owners do really well with explaining and promoting the product. I have never had any issues with customer service or the purchasing process.

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      Amway Company Information

      Company Name:
      Amway/Quixtar
      Website:
      www.amway.com