Bargain Network

Ebonie of miramar, FL November 10, 2009

Charged my account 39.85 for a monthly subscription that i did not agree too. I signed up for a free trial and was automatically rolled into the monthly subscription. When I asked for a refund I was give a partial refund. BIG SCAM! WATCH OUT!

Rodney of Hawthorne, CA September 30, 2009

i order a service for 1.99 and was told as long as i cancel before 30 days that i would no longer be billed for the service....i called on the 30th day and they dont have a record of me calling.The sevice was still on my account and i was charged 39.80 for this and when i called to cancel again for the 2nd time i was not told that they would only refund me 29.85. i am absolutely positive that i called before the 30th day and this company is a SCAM.i didnt receive anything and was charged 10.00 for nothing. This is not how to practice fair business

Heather of Enid, OK July 21, 2009

I signed up for a free 30 day trial on July 19 2009 and on July 21 1009 bargain network took 49.80 out of my checking account. The money that I had in my account was my car payment so IO had to barrow 50 dollars from my boss so I would not lose my car.I called there 1-800 number and they had me on hold for 2 hours before hanging up. Thanks bargain network

Stella of Gaithersburg, MD June 17, 2009

I was online surfing and they had some free service for 1, only to find that on 6/11 they charged my VISA credit card 49.80 - I have since cancelled - confirmation # 8589454 was told they could only refund me for the remaining three weeks total of 38.35 not the full amount unauthorized which was taken out. I spoke with Supervisor name Alyssa ID # 13183 w/ TX office.

Lynn of Santa Clara, CA June 8, 2009

I called last month & canceled my membership with Bargain Network. My Master card was again billed by this company. I was told that I authorized this charge for one year service. I did authorize anything. I asked for a credit to my Master card & was told she could not do that. I asked for a manager & was told that there were no managers. I then asked who owned the company & was told that Samara J is the owner. I asked to to this person & was told she/he never comes to the phone.

Mike of Folsom, CA May 2, 2009

My credit card was charged a 1.00 on 4/16/09 and 29.80 on 4/23/09 for service/product we did not request. Jason the supervisor was unwilling to provide a full refund for something we did not purchase.

Fatimah of Statesboro, GA July 31, 2008

I was unaware that bargain network was taking the amount of 39.80 out of my account since Dec. 03, 2007. They first debited out 1.95 out of my account in nov. 07. I spoke with a supervisor who said I logged on or used there services on Oct. 22, 2007 and from there on i have not used there services. Now what I dont understand is why they would still debit from my account if I am not using their services. I was unaware of the 39.80 that followed and did not authorize for that to be taken out of my account.

When i asked for a full refund they told me to call back on August 13th, 2008 and someone would speak to me and play backt he phone recording of the first initial conversation. The supervisor told me he would only give me back 29.80 for this month even though they charged 39.80 however he said because i wanted inquire about the rest of my funds he would not give me the 10.00. Furthermore when i asked to speak to another supervisor over him he was rude and told me It doesn't matter what supervisor you speakk with you are still going to have to call back on Aug. 13th, and he never transfered me to any one else. They have charged me over 563 including the overdraft.

I have suffered from pain and suffering due to the amount taken out with out my knowlede every month my account has been overdrafted and i have been charged a 35.00 for every time they had taken money out of my account. On my bank statements it shows every time that they drafted from my account, it goes into overdraft.

Tenisi of Victorville, CA February 16, 2008

I wanted a refund on a subscription to the online service that I requested which hadn't been utilized in 7-12 months. They have refused to refund the 181.30 amount.

This is a financial impact on me and also a delinquency rating against my credit. I also have had extenuating circumstances in my life such as my father having triple bypass surgery.

Tenisi of Victorville, CA February 16, 2008

I requested to Cancel/Refund an account with Bargain Network. The operator referred me to their Supervisor and they refused to pay the amount due to the Terms and Conditions. I explained that this was due to extenuating circumstances that I wanted to have my money refunded back as I had not used the account in over 7 months.

Carole of Culver City, CA March 5, 2007

Copy of correspondence sent today to Bargain Network:

You have charged my checking account twice for a 39.80 monthly membership fee, for an account I did not want! Vindale Research asked me to participate in a survey for you, telling me that I was only committing to a 7-day free trial and would be reimbursed for the initial 2.00 in fees, in addition to being paid 13.00 for the survey.

Today, when I contacted your office and spoke with Ken (#15188), I was informed that it was my responsibility to cancel after 7 days. I then discussed the situation with one of your supervisors, Claude (#14392), who agreed only to refund the latest 39.80 fee.

This is a highly deceptive business practice and I have reported it to Consumer Affairs and Vindale Research. I want the entire amount --79.60 (not just 39.80) -- you have deducted from my checking account returned immediately.

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