Bedbathstore.com

Denise of Falls Church, VA November 1, 2009

I walked into Bed Bath and Beyond on Leesburg Pike tonight and the blonde store manager (who I will find out the name) said, "Are you finding everything alright?" I responded looking around. (I had a cart with blinds and placemats) Then as I walked around to the drapes, he was there again. "Finding everything alright?" "Yes, I am", I said. Then I walked to the shower goods and there he was again looking in my cart. He looked under my cart.

Then I was in line for check out. He said again, Findinig everthing alright?" Then I realized his actions were suspicious and boardering on harassment. I went up to the counter and stood in the center isle with a pencil and paper as if he was working. I wanted to use my 6 coupons and the clerk was not sure how to apply them so I would recieve the best value. I said lets just cancel this. He was preoccupied on the phone while accepting my coupons when I had questions.

Anyway I voided the entire order and will never go into Bed Bath and Beyond on Leesburg Pike, Mclean Va because of the creepy manager. I have never been a criminal and never misused any coupons anywhere. This store had very few customers and the way he was following me there must be a high rate of theft.

Carl of Sunnyvale, CA July 8, 2009

I purchased two bath rugs and was dissatisfied with the quality and so returned them for a refund - in full compliance with their returns policy. It has been 15 business days since they received the returned items (as verified by UPS tracking information). I have received no acknowledgment of the return, or credit to my VISA credit card. I've twice attempted to contact them by phone (had to leave message both times) and email, and received no response to either.

Sheli of Wheeling, WV June 1, 2009

Ordered merchandise on 5/12/2009. Received an email (see below). Website said it would be shipped in 4-7 business days. I have receievd no merchandise. I contacted merchant 2x by email and once by telephone. No repsonse. I now just want my mney refunded. Charged 187.15 and no merchandise

Lisbeth of St. Petersburg, FL May 28, 2008

I made an placed an order for some items for my bathroom, being sure to get what was in stock only. I paid the total amount of 168.83. I was told the whole order was shipped, receiving shipping info. The package arrived and only had part of the order with an explanation for only 1 of the 3 missing items. I emailed them and got back a snotty customer service reply from Darius saying the missing items must have been circled and must be out of stock. No explanation again of when I will get these missing items and they were not marked as out of stock on my shipping receipt.

Debra of Thibodaux, LA March 28, 2008

I wish I had read this complaint forum before purchasing 114.00 worth of merchandise from BEDBATHSTORE.COM. They will not return my email and the contact is no good as an actual person will not answer. I usually read complaints,if any, before I make an Internet purchase. Of course the one time I dont, I get ripped off. They took the money instantly and never sent merchandise.

Darlene of Radford, VA October 24, 2007

Darlene of Radford VA (10/24/07)
I was billed by Bedbathstore.com 7.99 for shipping for a 9.99 skirt. It was shipped about a week after promised. What arrived was not the ordered color and doesn't even resemble what was in their online catalog. It will cost me more time and money to return it; they don't refund shipping charges. I called to complain, was on hold 20 minutes, assured by a computer voice that there were only 2 people ahead of me. When my turn came I received a computer greeting inviting me to leave a message.

I thought I was dealing with Bed Bath & Beyond but was fooled by that website of Bedbathstore.com. I am out about 18 but hope others might be spared before ordering from these people. 

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