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BirthDesigns.com





Rebecca of Plainfield, CT November 17, 2009

I found the add in Parents Magazine. I thought it was a great idea. I went ahead and placed an order online in May. It said that it takes 4-6 weeks. After about eight weeks and still I have not received my necklace, I contacted Bonnie. I received and e-mail which stated "Please note, we had a server crash on 5/10 which resulted in a 2-week loss of data. We're getting it back up as soon as we can, but your current status may not be reflected online if you ordered between the time of 5/1 and 5/14."

So I gave her a few more weeks. Once I tried to contact her again, I received an e-mail giving a long story about how her husband told her that he was leaving her for another woman when she was in the middle of giving birth. I felt bad for her. I waited another month. I e-mailed the company again and was working with Sarah. She told me that my order was lost in the computer crash and to give her the information and she would get it on the forging bench. Now it is November and they will not return my calls or e-mails. I WANT MY MONEY BACK!

Brennan of Lawrenceville, GA October 10, 2009

I ordered a necklace 7/18/09 and it is not 10/10/09 and havent received it or heard anything about it, when you call the number no one ever answers the phone and you cannot leave a message because the mailbox is full. I have told them I want a complete refund of 78.00 and have yet to see it or get a response.

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