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sandra of auburndale, FL May 7, 2009 for days i tried to get the correct adress to return my defective aeromist humidifier. when i emailed buy.com to please forward the right address or issue a reurn authorization themselves, they the responded that my 14 days to return had lapsed. this is not a good company and i will never order from them, again, BUYER BEWARE. i threw 15.00 away! i threw days of trying to get a r/a away. i am frustrated and angry. Ronald of Dixon, MO May 1, 2009 I purchased a Freetalk Wireless Stereo Headset from them and it fail within a couple of weeks. When I tried to return for replacement/refund I was sent an email with a link to ANTonline.com and told to contact them as they sold me the unit> I bought this from Buy.com not ANTonline.com. I contacted ANTonline and other than automatic response emails to my RMA request have been unable to get anything other then a run-a-round both other companies. When I called ANTonline several time and the last was given a 3rd unknown company website to contact which I did and again no response other than automatic emails. I still have a defective product after over 2 months now and NO customer service from anyone. Short of contact VISA and seeing if they will refund my payment do not know what to do. have a defective product, paid 70, unable to use phone on Skype due to no headset as this was the reason for purchasing. Also have paid %69 for Skype year service and phone #. Hank of Kennewick, WA April 1, 2009 Hank of Kennewick WA (04/01/09) About a half hour later I checked my email and say two orders each for two monitors. I immediately went back to the BUY.COM site and look for a number to call to cancel one of the orders. Hey no phone number so I sent an email to their customer service and about an hour later (about two hours from my initial order) I recieved an email from BUY.COM saying they were canceling the second order. An hour after that I got email saying SORRY ITS ALREADY BEEN SHIPPED Wow the worlds fastest shipping company. You can guess the rest. Oh when the monitors you didn't order arrive just pay out of your pocket for shipping and we'll refund your money. I don't believe them I see a pattern here. Bill of Belton, MO March 24, 2009 Bill of Belton MO (03/24/09) Gregory of Chillicothe, OH March 18, 2009 Gregory of Chillicothe OH (03/18/09) Collin of Tucson, AZ March 7, 2009 Collin of Tucson AZ (03/07/09) Report Your Experience
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