Deltacamera.com

Chris of San Jose, CA November 8, 2009

Recently my girlfriend ordered me a camera from Deltacamera.com. She thought she was doing the right thing by finding the best deal on the internet to save some money. Unfortunately, she did not do the research on this company before she made her purchase. Lesson learned - but here is our story: She ordered the camera on October 25th online with her debit card for 167.00. On the 26th, she received a phone call from deltacamera.com while she was at work. The sales associate on the phone told her that the battery for the camera was not included in the original purchase, and that she must purchase it for 100.00 extra.

My sweet little girlfriend, busy at work and unaccustomed to unfair business practices fell for it and agreed over the phone. So at this point, we were in 267.00 for the camera when the original invoice was for 167.00. 3 days later on October 29th the camera arrives just in time for my birthday. At first glance I was impressed by my girlfriend's camera choice and I thanked her. Upon closer inspection; we realized the camera was used. The battery was completely fried, with black burnt area around the base, and the camera had scratches on it.

So, not only had this company bait and switched us with the price, they had sent us a used camera in place of a new one. So after I got the story from my girlfriend, I was obviously upset and got in contact with the company. They told us we could send the camera back at our cost (15.00 or so to NY), plus a 15% re-stocking fee (40.20 on a 268.00 purchase). I said no to that right away as we would be out 55.00 with nothing to show for it. They also said they could send me a new battery. I agreed to this as I am thinking if the camera works we might just treat this as a learning lesson and move on. We haven't received the battery yet and it is 11/8. We aren't really expecting it to come. Either way these guys are scammers, and I would stay away from them. I don't expect them to be in business much longer. I just can't believe people can get away with shenanigans like this. I have opened a dispute with Bank of America to try to get our money back. Hopefully that works out. If anyone has advice for legal recourse I would much appreciate it.

Julie of Lima, OH October 26, 2009

I ordered a Mitsubishi HC6800 projector for just under 2,100, and a Elite R120wh1 screen for 350. When I called to "confirm" the order, I was told that the projector came with a "50 hour" bulb, and that if I wanted the "4,000 hour" bulb, it would be more. In the end, I paid 2,650 for that projector. Thinking that as a package, I was at least no worse than with other dealers, I kept with the order. The projector came, but no screen. When I called about the screen, it was no longer available, but that they had a different one for 150 more. As for the bulb, I called Mitsubishi directly, and was told that the OEM bulb (VLT-HC6800LP) was the only bulb made for that projector, and it was rated for 4.000 hours. These people are dishonest.

Kyungho of AMES, IA August 10, 2009

I ordered a Garmin nuvi 5000 (GPS) in 8/4/09 and it doesn't ship out until today (8/10/09). I called the company and talked with a representative. He simply asked my order number and name and then another representative asked the same questions after 10 minutes. He said no items are available this time and they placed backorder and it will take 2 or 3 more weeks.

I am angry because I have asked the availability and quality of the product before placing my order. Also after the call, the GPS is still on the sale's list. They should leave a message that it is temporary unavailable or remove the statement they usually ship an item within 24-48 business hours. No one may expect receive an item 3 or 4 weeks after placing an order.

Jeffrey of Ridgewood, NJ July 27, 2009

Ordered a Canon SD990 camera online on 7/15. I was called directly after the order was placed and pressured to buy a 4GB memory card for 129. I said I was not sure and wanted to think about it. I was then quoted a price of 69 for the same memory card and said no. I subsequently found out that a memory cards of this type can be purchased for less than 40.

Upon not agreeing to buy the memory card from Delta camera, they told me the camera I ordered was on back order and would not be available for several weeks. Delta Camera advertised this camera for 224. It appears however to be a scam in order to get online purchasers to buy other products for significantly inflated prices.

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