eBay

Back in prehistoric times, bosses worried that workers were using the office Internet connection to look at pornography. After that it was Amazon.com. Now it's eBay and the other auction sites.

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Walk through any office around 8:30 a.m. and everyone's logged on and ready for another day. Only thing is, instead of reading the CEO's latest rantings, they're buying antique waffle irons on eBay and selling some left-over parts from that old Studebaker out in the back yard.

The whole thing works more or less on the honor system, which is pretty much how speed limits work. Our suspicion has been that if you held up a radar gun, you'd find a lot of people speeding -- and a lot of others (or maybe the same ones) not coming through with the merch.

Here are a few of the more recent complaints we've received:

Barbara of Sacramento CA (11/11/07)
I paid for an unusual silk blouse and the Seller never delivered it. Later I found the very same item being re-auctioned for 8 times the price. I reported the whole scenario to eBay, sending e-mail documentation. To date, there has been no action from eBay, other than for them to tell me that my contact information was incorrect and suspend my account. The Seller is a Power Seller and I'm told by many that eBay doesn't mess with those. Please advise..... Barb

I'm out the shipping and purchase money.

Donald of Clarendon Hills, IL September 25, 2007

Donald of Clarendon Hills, IL:
I opened an ebay account to buy parts to fix my motorcycle after an accident.   Three  weeks later ebay blocked my account saying that I was a previously suspended user who owes them fees. But I am not! This is my first ebay account. I have written dozens of emails but ebay won't respond. There is no phone number to call. The online support personnel were sympathetic but couldn't help, saying I had to use emails. No response!  I was unable to purchase the used parts I needed from sellers who use ebay as their marketplace.

Edawrd of Bellmawr, NJ March 3, 2007

Edawrdof Bellmawr NJ (03/03/07)
i was mislead and lost money

Denise of Anaheim, CA December 8, 2006

Denise of Anaheim CA (12/08/06)
I paid for 6 items which I did not receive. 5 were PayPal and the 6'th was not PayPal but I sent a cashier's check. At the advice of eBay I also sent my cell phone number. I have filed through PayPal on 5 items and received refund for one only. The seller of the kerosene heater pappygol claimed to have not received my money. I provided proof of payment to eBay and to seller. Mr Goldner then proceeded to threaten myself and my sister (who lives in Ohio). These threatening messages were forwarded by eBay. I complained to their Security Dept and sent copies of the e-mails.

Nothing was done by eBay about either the Item Not Received or the harassment and threats complaints, both with proof sent to eBay. However, the seller filed an Unpaid Item complaint and I was given an Unpaid Item Strike. Furthermore, Mr Goldman continued to send e-mails and eBay did nothing. In fact EBAY FORWARDED THEM! My repeated requests to close my account were ignored! Or denied!

Another seller insisted on a money order and refused a cashier's check or any method which provided proof of payment. And eBay AGAIN hit me with an unpaid item strike! I paid another seller 92 (PayPal) for a Louis Vuitton purse. IT NEVER ARRIVED! I filed complaints with both eBay (not even a reply) and PayPal. NOTHING, NOTHING, NOTHING!

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