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eBay Sellers Complaints |
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Leon of Vero Beach, FL June 29, 2009 I recently bought several coins from a seller on eBay. I carefully looked at the shipping and insurance requirements: shipping was free, and shipping insurance was optional. When I went to pay, the total for the coins was 23, but the insurance was 431!!! Then I contacted eBay through their webmail, and by phone and spoke to a supervisor. He reviewed the seller's demands, and agreed that the seller was involved in a scam. So what did eBay do? NOTHING: the seller is still in business and still ripping off buyers- and eBay is still collecting their cut. Your most effective form of complaint is through the Federal Trade Commission. If they get enough complaints, they will prosecute eBay. Call the FTC's 'consumer response'. Sharon of New York, NY June 21, 2009 I purchased two pricers on ebay on May 12th, 2009 and was scammed by seller 5630j----. I was told by the seller to send payment, which I did in the form of a money order. According to the money order company, the money order was cashed, however, it was not until at least a week later that I was sent a short message stating, "shipping today", with absolutely no shipping information. According to the item page, the item was to arrive within six days of shipping, but no item arrived. I have sent many emails to the seller, but there have been no responses. Finally, I received an email on June 10th, 2009 stating that he needed my shipping address in order to check on the status of the package. He also stated that he would send the item again if I did not receive it. I sent my address to him and still have no received a response or any items in the mail. It is now June 21st, more than a month later and I have still not received any shipping information or an email explaining what has happened. deborah of Monrovia, MD June 9, 2009 Car scam: individual advertises a vehicle on sites listing used cars and then tries to run the scam about the car being sold by Ebay, that he is actually in the military in the U.K. People like this should be ashamed of themselves. Dennis of Florence, KY June 4, 2009 used their site to sell 3 items and showed photos of items and total to do so was 17.40 which was paid in full and now they say it was advertised again and owe them 4.70. got a email saying it is now over 5.00 owed to them and I cancelled my account but they keep raising the amount even though it is a mistake on their part and in the process of doing bad to my credit rating even though they were paid in full. company which my credit card is with cancelled my card protecting me and said Ebay is at fault brian of chehalis, WA May 30, 2009 ebay is an outright scam. it used to be that you could relist for free to get an item sold. however now they trick people with new fees and deceptive practices. i made the attempt to sell an item. you cant even have any banking information on your profile. since they now say that means you've agreed to automatic withdrawls. when i signed up this is not so. i set all fees to be billed to paypal so much hassle and i feel like i've been scammed. ebay is not a newspaper it is an auction site period. they imply such guarantees and never hold up them. you cannot even get the free second chance credit without a fight. then they try to charge you more money for this supposed free chance. wayne of aston, PA May 28, 2009 ebays policys state that you should not bid unless you intend to buy, it i a legal binding contract one you bid and especialy if you win. i recently sold an item, item listing closed with one winner, was asked buy the buyer via email to cancle the transaction sopositly because he became ill, 2 hrs later he wants it shiped to canada, 1 day later wants it to go to kentucky. any way i reported it to ebay as being suspicious, never got a reply, now i finaly get a reply from ebay to ship it to the buyers new address, it has been paid for, ok i did that, shipped it via fed ex with tracking # and signature required, checked paypal, money is there, but it has a hold placed on it by ebay. ebay says once it ships with proof it ships they release the hold, gave them proof ie. the tracking # and date sent. money still on hold. now ebay says it is pay pal holding the money. pay pal asures me it is ebay that has to release the money. i still have not recieved my payment. other ebayers have been complaining about the same things happning to them. somebody needs to do some thing about this company. sellers are selling legit items and not getting paid untill ebay feels like paying them and charging all kinds of fees that just are becoming overwelming. for instance sell an item for 50.00 ...listing fee aprox 5, final value value feeup to 8, now just to get your money. xfer fee from pay pal . bottom line, your lucky to walk away with 15 bucks James of San Diego, CA May 26, 2009 Ebay listed their services as an "auction" the buyers bid and the bid is supposed to be binding. Well it isn't. I sold a set of bracelets to a man. He made the payment and as soon as he got the item he said the bracelets were bent. I asked him to provide me with photos he wouldn't. I asked him to take the package to the post office for verification of damage, he wouldn't. He insisted he get a discount or he would send the item back. Paypal would not review any documentation I had regarding the condition or value of the item. They told him to send them back. I got a box of scrape metal. I am out the 1k for the bracelets and the 28 shipping. Patrick of Mesa, AZ May 13, 2009 Ebay question whether a ring I was trying to sell was genuine. They deleted my listing. I sent them close up pictures and links to the Tiffany and Co web site to prove it was genuine. All that did was start a process of threats and useless communications for the "customer support" department. I have never been treated so rudely in my entire life. I have deleted my E-bay account and will never use them again. Josephine of Michigan City, IN February 11, 2009
Miss Laura-Anne Hush of Kirkcaldy, OTHER February 11, 2009
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