|
Lance of Dover Center OTHER (07/04/08)
i have won the items on march 23, paid 67.37$ US on march 23 and bought shipping insurance (2.20$ US) for a total of 69.57$ US. contacted member on may 8th and he gave me a email saying he was looking into it and not to worry he will get back to me (never did) tried sending other emails without any replay.
opened dispute may 15. i was not aware that i had to close a dispute before it could move on and i thought i lost out on my win as i could not leave feedback or go through paypal with on ongoing dispute. i had recieved an email from ebay that my dispute was about to close and i had new life on the persute to retrieve my winnings. i had closed all disputes on june 19. what is my course of action. i have emails copies of everything. Ebay has to wait the 90 days to leave negitive feedback incase it can be resolved and it has the item is no longer valid after 90 days!
lost out on collector edition hockey cards that have already tripled in value. i have lost ALL credibility to ebay and not to mention the one item was a gift for my neighbour for helping me take care of my dog.
Lisa of Pembroke Pines FL (06/11/08)
We are a Seller on eBay. We sold a item to a buyer, which ask for ship first, pay later. We denied and he left negative feedback, I quote: Counterfeit golf balls from China. Not Titleist Prov1''s. EBAY contacted.
Then we found out, he did that to another buyer for the same item as well. We left feedback for this buyer too, stating, that he makes false statements regarding us. We just found out, that this Feedback got removed and ours is still on. Then, we got an email from on of our customers saying, that this Buyer contacted him and tells him, not to buy from us. What can we do against him and what can we do against eBay to take this negative feedback of and get this buyer suspended???
We lost until today aboy $4000 USD.
David of Frisco TX (06/08/08)
I have attempted two computer purchases through eBay, both of which turned out to be through fradulent sellers. eBay has been in touch with me regarding these transactions but are of absolutely no help with recouping my losses and I am sure that despite their disclaimers they are ultimately responsible for any fraud perpetrated through their site. Do they not hold ultimate responsibility for verification of the sellers and the merchandise offered on their site?
They have removed the items from my items won list, but as far as I can tell that is all that they do and they don't seem to do much if anything to help prosecution of the sellers. I am interested in joing any class action lawsuit for buyers who have had this same experience. I strongly advise anyone condidering any purchases through eBay NOT TO DEAL WITH THEM!!!
I have lost over $1,000 through two fradulent transactions that took place on eBay.
Sonya of Lexington KY (05/28/08)
I won an auction and immediately the seller tried to charge me double the shipping fees listed. I had already checked out and I knew this was against ebay's rules. After many emails back and forth the seller refused several times to mail me the item even if I paid. When I did not pay and left him negative feedback he filed a non-paying bidder dispute on me. I spent an entire 8 hour day dealing with this dispute. I don't see how I can receive a non-paying bidder strike when I clearly stated several times in writing that I was willing to pay the amount stated in the auction, and he stated several times he would not mail the item if I did pay.
Joanne of Manchester OTHER (05/11/08)
i was a new seller on ebay and i had my auction in for a week and i had numerous bids and numerous people watching the auction and i was selling a digital camera and all of a sudden EBAY decided to cancel my auction and suspend my account with no authority what so ever i had complied with everything they asked up to that point i had over 30 people asking questions which i happily answered and then ebay go ahead and block my account with no warning !!! THEY HAD WAITED TILL THE LAST FEW HOURS OF THE AUCTION AFTER 6 DAYS TO CANCEL IT BUT THEY LET ME OPEN A ACCOUNT AND RUN IT UNTIL JUST BEFORE THE END OF MY AUCTION !!!
i lost out on the sale of my camera and i assuming all the buyers interested think i have now been caught for supposidly scamming which is not true I WOULDNT WASTE MY TIME OR ANYBODYS WITH EBAY THEY ARE A WASTE OF SPACE !!!!
Marcus of Shreveport LA (04/26/08)
I received a chip, which was nothing more than a 50 cent diode available from Radio Shack, that when installed on my Mazda, would supposedly increase my mileage by 10 mpg. It actually caused me to lose mileage.
Tuned Engineering (on Ebay) guarasnteed its performance or my money back. I received an RA, sent it back, and they refuse to respond or send the refund. The total was only $16.00 but it is the principal that matters to me.
It has been 4 months now and I continue to email them. Theyu will not respond. Can you direct me to what governmental agencys etc that I should complain to? This is fraud. I am not going to give up ojn this. They would like me to, but i will not. Thank you for your help. TUNED ENGINEERING is a ripoff!!! Everyone beware!
James of Baltimore MD (04/15/08)
I recently joined the gym at that my current company that I work for offers. Due to not working out for a long period of time I have experienced muscle pain. I do alot of shopping on E-Bay and after a search found that muscle therapy products were being sold on the site. I purchased a total of 5 boxes of Icy Hot Heat Therapy Air Activated Heat products off of E-Bay. I purchased the products from 3 different vendors on March 4 and March 16, 2008.
After receiving this product and using it I noticed that I got what I thought was a rash from it. Later I found out that it was actually a burn. I did a Google web search on the product and found out that on February 8, 2008 -- Chattem, Inc. (the makers of this product) announced that it is initiating a Nationwide recall of its Icy Hot Heat Therapy products. The web posting from the FDA went on to state that over 200 people received 1st, 2nd and 3rd degree burns from this product.
My question is, can I hold E-Bay liable for letting a recalled item be sold on their site? Or can I hold the person(s) that sold it to me on e-bay liable? One of the seller's is a pharmaceutical store located in New York. I purchased 5 boxes total from 3 different e-bay sellers/listers. Also, is there anything I can due against the manufacturer? I have 2 boxes of the product unopened and 1 opened. I have all the E-bay documents and Pay-Pal receipts ect. The burn is located on my upper chest area, I have not seen a doctor yet, but plan so in the next day or two if it does not get better. I have pictures of the injury as well.
Joyce of Louisvillie KY (04/13/08)
IPurchased on ebay items. That have been paid for.Sellers have cashed money orders.One at her local bank.It has been 6 weeks of excues. Ebay has done nothing as far as i can see.And it appears they are not going to.What can i do? Are taking peoples money.And tottally getting away with it. Thank You.
I have been called lazy. And also ediot. Very rude feedback.And false statements have been stated.Plus x cash tracking fees.Ebay refues to remove this feedback on ebay.
Jey of Chicago IL (03/31/08)
Just started selling on ebay after years of buying. They suddenly freeze my account will not give me my money and refuse to honor the paperwork I give them to comply
I was evicted from my home-I had already suffered the death of my mother, that was a loss of income and then they do this!
Leonid of Brooklyn NY (03/28/08)
We lost over $200 and I think I was lied to. On February 1st 2008, I bought a watch on EBay for $1620. The company is Upscale Time LLC. This was supposed to be a birthday present for my son's 22nd birthday. After I got the watch, I went to get it appraised. They noticed that the sapphire crystal had factory damage. It wasn't put in correctly. I then called the seller and told him about the problem. He told me to go to the service center and get it fixed for free. I went to the Manhattan service center and the secretary told me it will cost over $400. I told the seller and he told me he will get it fixed for me for free with the letter he will send out. I waited for this letter for over a month and no letter came. I called him and he told me to send the watch back and he will refund me back the full amount.
He took 15% of the refund for himself. I think this isn't right and I spoke to him about it. He was very rude and hung up a few times. Please help me because I'm in a very bad situation.
I lost $240 from the watch and $150 for transportation as well as $30 for the shipping.
Janice of Superior CO (03/23/08)
On Oct. 2, 2007 I won an ADCOM GFA5500 RMS 200 W 2 Channels Stereo Power Amp from Out Of Print Movies on Ebay. I sent International Money order on Oct 11. By December still had not received Power Amp; seller said he would recall the shipment from Canada Post and send money order back to me once he received the amp back. Still have not received anything. Sent several emails.
Lost $393, plus cost of money order and overnight shipment of money order. Wasted lots of time trying to get my money back from this guy who is still doing business on eBay.
Brad of Jackson MO (03/23/08)
I bought a ECU for my son that was said to be a virgin ECU off of this guy on Ebay. It wasn't a virgin ECU. It was chipped. My son cannot use this chipped ECU in his car. Timothy King refuses to give me my money back. He said I tried to put in that chip even after I sent him pictures showing him the chip. My son paid $99 counting the shipping for this item.
Russell of Nashville TN (01/23/08)
I purchased a Neon sign from this seller, iLoveNeon, on Ebay. The sign, first of all, is junk. Very poorly built. The main problem is the sign arrived broken. I sent e-mail after e-mail; over 10 easily for days after the item arrived. They ignored me for weeks. So I left negative feedback for them and just ended it there. Today, they called me out of the blue and told me they left me negative feedback and they would not remove it until I removed mine. They are blackmailing me after they ripped me off. I have been a user on ebay since 2001 and have had up until now 100% perfect feedback. Purchased from hundreds of sellers without a problem. Now these people are blackmailing me! So now because a company ripped me off, ignored me, then tried to blackmail me, I am left with a negative feedback. How is this fair?
So I am filing this complaint, along with many, many more and even one with the BBB. If you see them selling poorly made signs on their web site And/Or Ebay, JUST KEEP MOVING ON! They have received 3 neg feedback in the past week alone! I want my money back and the feedback they left for me in the hopes of blackmailing me removed!
I lost $40, I now no longer have a perfect Ebay score, and I have a broken, worthless sign.
Floyd of Louisville KY (01/11/08)
I contacted eBay explaining to the company via email, that one of their eBay stores had not dealt with me honestly. I explained that by the merchant's permission, I returned unsatisfactory merchandise for a promised refund. Further I explained I had never received said refund. The response I received from eBay was a lackluster form letter, basically stating eBay could care less, and half way giving me options I should take such as contacting the United States Postal Service. At the same time though, this merchant continues to run an eBay Store.
I faithfully paid the merchant 60.00 plus dollars, as well as added shipping and handling, plus I paid to ship the merchandise back to the seller.
Floyd of Louisville KY (01/11/08)
I contacted eBay explaining to the company via email, that one of their eBay stores had not dealt with me honestly. I explained that by the merchant's permission, I returned unsatisfactory merchandise for a promised refund. Further I explained I had never received said refund. The response I receive from eBay was a lackluster form letter, basically stating eBay could care less, and half way giving me options I should take such as contacting the United States Postal Service. At the same time, though, this merchant continues to run an eBay Store.
I faithfully paid the merchant 60.00 plus dollars, as well as added shipping and handling, plus I paid to ship the merchandise back to the seller.
Christine of Lake Ronkonkoma NY (01/10/08)
I bought a 4.2 carat diamond ring from seller on EBAY and paid with paypal by credit card. When the ring arrived I took it to the jeweler and it was a fake ring. $1634.30 that I paid for and paypal sent me back $200, and case closed with them. The seller is no where to be found. I want to take her to court but no sure address for her. I received a call from another ebayer and he said she sold them the same ring in the same auction same time also a fake, be careful.
Lailaan of Deltona FL (01/04/08)
I ordered and paid for a Coach Legacy Signature Cotton Satchel (Brand New) and did not receive the product. The seller later e-mailed me and stated that the person that she hired to work for her screwed her over royally. She went on to say that she would refund my money and that she would stand by her guarantee of a refund. That e-mail was on October 7, 2007. To date, I have not heard from her nowrreceived my money. When I call the telephone number that she left with me is for a person who answers the phone and states that she just got that phone number and she has no clue of what is going on.
I had saved that money for my one-time coach purchase and feel betrayed. Is there something that I can do?
Kristy of Bent LA (12/20/07)
Donna sold me 4 tickets to the Hannah Montana concert for well above face value and it turned out the tickets were voided and not usable.
I am out the $522 I gave her for the 4 tickets. I also had to buy 4 new tickets at the venue when we learned ours were no good.
Michelle of Mamaroneck NY (12/18/07)
I won an item on Ebay, a desk for $595.50 on Nov. 8th, 2007. I sent a money order as requsted. I sent it Return Receipt Requsted. They, the seller never sent shipping information. Finally, on November 16th, I sent emails requesting shipping info. They informed it could take 4 weeks to ship. They kept promising it would ship the following week. Again, I heard nothing from them. I contacted them and also left Bad Feedback on Ebay. Suddenly, they were emailing me like crazy. Unfortunately, they convinced me to remove the Bad Feedback. BIG MISTAKE. Now it's 6 weeks later and I still have no desk and I'm out $595.50. They haven't responded to my recent emails.
Brian of West Bloomfield MI (12/13/07)
I was defrauded by a seller who sold me a faulty Sansa c140 MP3 player, which the ad stated carried a 1 year manufacturer's warranty. I paid for the device via Ebay. The device proved defective, but the manufacturer, Sandisk Inc, claimed that the item was not warrantied and that the seller had lied. The seller continued to assure me that the device was warrantied by the manufacterer, but when I demanded replacement he refused and claimed that I broke it. The user likewise listed false contact-information, and could not be contacted by phone or otherwise directly. When I reported this to Ebay, they did nothing, claiming no responsibility, but allowed this seller to continue selling these same MP3 player-model units under the same terms of fraud. Ebay did likewise with other merchandise I purchased which was fraudulently labelled as new, but turned out to be used and broken. As a result, Ebay is guilty of complicity in fraud by facilitating deliberately fraudulent trade-practices even after being directly informed of such.
In addition to economic harm from the lost price of the items and shipping, I lost time in dealing with the fraudulent merchants as well as with Ebay itself, as well as extensive aggravation and frustration in trying to obtain justice in fulfillment of my legal rights. I would like to sue for all possible damages including punitive damages for this scandalous mass-fraud which Ebay is perpetrating upon the unwitting global public.
Karen of Fenton MO (12/09/07)
We bid and sent a payment to this Bucky of West Coat A Huggin back in April, never received the item, but he claims he mailed it. He then said the guy mailing items for him never mailed it, said he would refund money but never did. We were scammed on an Ebay item. There were many people scammed by this same seller. What is a person to do when scammed on an Ebay item? We have no idea how to file charges on this guy. Others have somehow. Westcoasthuggin209 is their Ebay name.
David of San Diego CA (12/03/07)
I ordered a product over the phone and gave my credit card info. I received a different product, similar, but not what I ordered with a note that this product was an upgrade and was $20.00 more expensive. I asked them to explain how or what makes the product they sent better and what makes it worth $20.00 more. After looking at the specs for this product, it is definitely not a better product and doesn't reach a high temperature and performs inferior to what I originally ordered. Manon Spring never responded to my request for an explanation, they just told me, "no, I am not going to send you the piastra mini". Then they said it was no longer available, howerver I still saw it on their e-bay store for several weeks after. They didn't notify me as to weither I wanted an alternate product or not.
I lost time in trying to resolve this with them as well as having to send the product back and search elsewhere for it. I am currently waiting for my credit card refund. Thank you,
Thomas of Lecanto FL (12/02/07)
I purchased an item from Naybrothers on Ebay, but the seller initially sent me the wrong item; a Robocop toy rather than the professional speaker stands I won on the Ebay auction. Rather than send the toy back to him, the seller asked me to send it to the correct buyer and promised to pay the shipping charges. The seller then sent me my speaker stands and I have no problem with that. The problem is that the seller is now refusing to pay me the shipping charges for doing him a favor and forwarding the toy item to his buyer because he claims they were too high. I have already communicated many times with the seller and he has refused to honor his promise. Since this happened in the Ebay environment, I believe that Ebay must at least look this case over and decide whether they want Ebay to be associated with this type of dishonest behavior. I am requesting that Ebay require the the seller to honor his promise made under the auspices of Ebay and reimburse the shipping charges of $33.56 I incurred by doing him a favor and sending his Robocop toy to the correct buyer.
Ebay and PayPal have both stated that this situaltion is out of their jurisdiction despite the fact that the whole thing took place on their sites. Just a warning, buyer beware.
Matthew of Las Vegas NV (11/25/07)
I have put many art pieces up for auction on ebay. I just logged in to see the number of bids on my auctions when I received notification I've been blocked and my account closed. They did not state the reason for the close. The problem is that I sold a piece couple days earlier for $255. I am now out this sale and there is no guarantee the piece will bring the amount listed. Also the other pieces I had for sale, including a rare Hale Gurland listed starting at $10,000. His prints are known to go for tens of thousands and his sculptures for hundreds of thousands. Those buyers who have been watching those items are now notified that my account is closed and makes me look like an unreputable seller. Not to mention also all the money I've paid to have my online website made up for that ebay user name (the-artful-spotters)
My business of selling art of all kind was based off of ebay. Since ebay's irrational behavior I have no means of operating my e-business. So far the economic damages are the one sold item for $255. Though all of the listed items especially my rare Hale Gurland could have pulled tens of thousands. I had only just opened this account days earlier and even verified my bank account with paypal. Now I feel ebay has ruined my businesses reputation with the buyer community. I'll have to research similar circumstances to get an exact figure for damages.
Adriane of Westminster CO (09/30/07)
Several months ago, I believe it started in January, someone somehow listed several items on my ebay account. Ebay noticed this before I did and contacted me telling me it would be taken care of. They never took the items off and I was charged all of the listing fees which came to a total of $147.80. I have tried to contact them several times since and every time I am told that it will be taken care of and that they will refund me the money within a few days but it has yet to happen.
I was wrongly charged $147.80.
Nancy of Eden Prairie MN (09/25/07)
I have sold on ebay for 6+ years. I was checking on my auctions and found that all of my auctions had been cancelled because of shill bidding. I called customer service for 3 days straight to find out what had occurred. Ebay is the master of giving you the run around but no information. First I waited on the phone line to talk to someone for at least 3-5 minutes each time. The first man I got said he couldn't tell me why my account was shut down because then I would know how to get around the system. He told me he couldn't help me anyway because I needed to talk to the security area which can only be reached by email! I did email security-twice and got no reply from them. I called customer service again-got the same answer. Yes my account had been shut down for shill bidding but he couldn't discuss the details. I asked to talk to a supervisor and was connected to a voicemail. I called back and told the Ebay person that unless I could talk to a real live supervisor I would take out a one page ad in the paper outlining how Ebay abuses its sellers without giving them any explanation for it. Finally I talked to a real person that told me that my daughter who lives in a different city, has her own ebay account and has also sold and bought on ebay for 4-5 years had committed a giant no no in ebay's eyes and bid on one of my auction items over 2 weeks ago. She had placed one bid of $16 on an item that was currently at $12. The item ended up to sell for $46 after 5 more bids- none of which my daughter had placed. I guess I and my daughter both were ignorant but did not know that ebay forbids any family members from bidding on another family member's items. This was clearly not shill bidding because my daughter's bid did in no way aid me in getting a higher price for my item. It was a simple mistake and ebay jumped on us because somewhere in the past we had the same address-otherwise they had no way of connecting us. So we obviously became people that they could jump on because they have gotten so much flack lately because of real shill bidding. That is the crux of the problem with Ebay. They have problems that they don't know how to fix like shill bidding so they create lousy software and broad rules to punish the wrong people when the real culprits go free. My auctions are shut down for 14 days because I didn't realize a simple rule about ebay- It's not ebay that you sell on its OBEY.
Armando of Bklyn NY (09/23/07)
My eBay account was suspended for trademark violations on listing an Ed Hardy hat. Yet eBay sellers whom have an eBay store and/or are power sellers can freely sell the same item I was trying to auction.
Anna of Saint Charles IL (08/29/07)
Ebay is driving me crazy! I am a homemaker and sell my children's clothing on Ebay at the beginning of each season. I began listing my daughter's clothing last week, only to have my account restricted for no valid reason.
The day before, they deleted one of my listings because I had put Like New in the title. I receive this email about counterfeiting, etc. etc. I sort of did not pay attention, and just relisted it without the Like New. I did do a search on Ebay under clothing and 5,284 listings came up with the Like New in the title.
The next day I had put in a couple of listings, and then a notice came up that my account was being restricted. It is so frustrating because I have sent emails explaining that I have been a member for years, only sell my children's clothing at the beginning of the season, have a 100% rating, etc. etc. - only to fall on death ears. Their emails state there is nothing I can do and maybe in a few months, they will lift the restriction. I have waited 4 months to sell at the beginning of Fall, only to have my account restricted.
The really frustrating part, I don't even really know for sure why my account was restricted, or for how long. I can only speculate it is because of the Like New thing. They say at this time they cannot determine a time - like I was some criminal. If they do not tell me specifically what I did, how can I make sure I never do it again?
I am not a bad person, but to be honest, I have taken this personally and I feel like a piece of trash at the moment. I loved Ebay - I usually spent the money I made from other Ebayers. Today - Ebay has brought me to tears.
It's almost like - so what - we have tons of customers - you mean nothing to us. Even Empires fall - don't they?
Thank you for letting me vent somewhere. Even big businesses need customers don't they? Right now they are too big for their britches.
Karen of Houston TX (08/25/07)
Items I listed for sale didn't show up on the eBay website immediately, as promised.
James of Franklin Square NY (07/10/07)
I have a credit balance with Ebay of $395.00 for fees overpaid to them for selling items on their site. They suspended me over a year ago and refuse to issue a refund check or any other type of refund. As the transaction is over 1 yr old, the credit card I used (now expired) can offer no help.
They've had #395.00 of my money for over a year
Emmett of Houston TX (05/28/07)
I have no idea what I did to warrant eBay's suspending my account. I am brand new. I just finished my first auction, selling all but one of 57 different items. I made more than $2,000.
eBay's notice to me said that I was suspended because my account was linked to another's account that had been suspended. Like I said, I have never worked with eBay before. I could NOT be associated with any other account.
As a result of the suspension, I cannot view my auctions. I cannot see who my winning bidders were.
I am also unable to reach my buyers to inform them of the problem. A couple of buyers have contacted me through my private email to inform me that my account is suspended and are wondering whether they will still get their merchandise.
Six separate buyers have used PayPal to pay. Their money still sits in my account and now I am wondering whether I should refund their money or wait until this matter is cleared up.
From reading others' accounts listing a similar problem with eBay, I fear this issue will never be remedied.
eBay says in their form letter to me that I am not allowed, under any circumstances, to use eBay's services, yet they want my seller's fees, which amount to about $160. In the meantime, I am out about $2,000 in sales.
Brad of Lawton OK (05/02/07)
I placed an item for auction with eBay. The fee was $9.00 which I elected to pay making a one time payment by money order which I mailed to the address given on their site. I was then informed by a friend that if I had given eBay a credit card or bank account number, they would automatically charge the $9.00 to my that account even though I had electronically selected to pay by money order. So I contacted ebay to prevent that happening as my credit card is connected to my account and I believed a billing to my account would result in an overdraw fee of $20. It was to no avail. They billed my account anyway although they had already received the $9.00 money order. I e-mailed them asking for a refund to my account and they replied a refund would result to my account in up to 30 days. I replied I wanted an immediate refund to which ebay responded that I would get a refund in 30 days...as stated earlier.
Glenn of St Clair Shores MI (03/12/07)
I have been a 6 year seller on ebay and I have had at numerous times the need to contact someone about a problem on ebay, yet I could find no phone number anywhere on the ebay website. The online live help line is heavily limited in what it can do and often they are no help at all. They might be able to virtually transfer you to another dept but the link breaks half the time.
Donald of Ironton MO (02/03/07)
After three years of work on my Ebay store I had finally reached about two thousand dollars week in sales.
Then without warning in March of 2006 Ebay suspended my account. On the same day they sent 397 Emails to me telling me that my account was paid up. (I knew that, I have the fees automatically deducted from my Paypal card.)Totally swamping my email account. Apparently just for fun. My dear friends at Ebay sent emails to my customers saying that my account was suspended. Oh by the way, they locked me out of my account which made it impossible to check my records to determine which orders had been shipped, canceled or pending.
Kir of Ventura CA (12/03/06)
On two separate occasions, like the other sellers complaints I read, Ebay cancelled my husband's account even though he did nothing wrong. I'm beginning to think this is an epidemic, as I constantly see ads listed in classified for people to sell stuff for others on Ebay, I'm guessing for the same reason. Ebay is shooting themselves in the foot, on this one and I really don't understand how they can take honest people's accounts away and offer no explanation. My husband too has tried to contact them numerous times and they offer him no explanation. I think it's a scam and I'm going to report them to the Better Business Bureau. Those of us who are erroneously being kicked off for no reason should start our own auction website. I will never buy anything from them again, and also encourage others to do the same.
We have lost the opportunity to sell off multiple objects that were handed down to us. We desperately need the money and basically are living hand to mouth right now. I have health issues and was looking for something like an Ebay way to make money, to help bring money in. We are not making it off one salary and Ebay was an opportunity for us to finally be able to at least break even. It's easy for these millionaires to just cut people off when they are not suffering. If I could go after them legally, I would. These people, for all their fancy commercials (and not really good ones at that), don't really know the first thing about customer service. Bad form!
Irene of Citrus Heights, CA (8/5/05):
eBay is at it again. They have suspended my account because they think I am
someone else or something. They also suspended my husband�s account. This
is the third time this has happened and I don�t know why. I have been an
eBay seller for over eight years.
I have sent about 20 emails, faxed them my ID but I have received no
response from them. They have no phone support and it�s unfair how they can
do this.
The last time this happened we called our local news station and they did a
story on it.
I am a homemaker and this was part of my income.
Sarah of Seagraves TX (2/25/05):
I started listing things on ebay about a week ago, and today they suspended my account for security reasons, but didn't give me any reasons. I spent a lot of time and effort to list my items and they are still charging me the fees. I did nothing wrong and the one sell I did make I already shipped the merchandise
Diane of Paso Robles CA (12/17/04):
It was the first time I tried to sell an item on EBay, and I got burned. I was offering a valuable piece of artwork, and I had to make sure it started at a reasonable price. After reading all the information about the fee structure, I thought I agreed to an insertion fee of approx $6.00 to list my item. When my bank account was charged almost $57.00, I immediately contacted EBay, and was told they were sorry, but their fee was not as I understood it to be.
I would have NEVER agreed to that big a gamble! I not only received no bids, I feel as if I contributed $57.00 to millionaires. I would have chosen to give it to charity! I was selling my art because I need the money, and instead it cost me dearly, and cost them nothing.
Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
|
