Eyepothesis.com

Juanita of Seattle, WA October 27, 2009

I order a free trial offer of their product - Eyepothesis for free, just pay 2.87 S&H. On 4/22/09, my VISA waS charged said amount. I had 7 days to cancel or I would be charged full price. On 4/23/09, I cancelled the subscription. On 4/24/09, my VISA was charged 19.xx (I forget the exact amount). I tried calling their phone number, which is a recording and emailed them with a complaint and threat of fraud charges and police. Nothing has been done about this. So I had to contact VISA fraud division and they cancelled my card.

Sherry of Marietta, GA October 26, 2009

I decided to type up the Free Trail Terms and Conditions. Tell me if I am wrong but doesn't 8 days from the date of ordering mean the following- Oct 15th, 2009 order date..........Oct 23rd call placed to cancel free trial period. Oct 23rd charge of 78.41 appears. Call to customer service says too bad your trial ended yesteday. Am I missing something here???

Free Trial Terms and Conditions: You must be 18 years old or older to participate in this Free trial. You must use your own credit card or debit card. Start your Free Trial now to receive a trial supply of Eyepothesis. You simply invest 2.87 today for shipping and handling to evaluate this great skin product for yourself. Your credit card will be charged the selected S&P charge above. If Eyepothesis is not right for you, call within 8 days from your order date to cancel your trial and you owe nothing more. At the end of your trial, we will conveniently bill your credit card 78.41 and enter you into our Forever Young Club so that you will be able to maintain your younger-looking skin at a monthly discounted price. Shipping charges are the responsibility of the customer. By participating in the Free Trial, you are receiving a discount of 40% off of the normal retail price and you will be responsible for taking affirmative action during the Free Trial period to avoid further charges outlined in How thr trial works.By clicking on the button to the right, you are agreeing to the terms and conditions in How the Offer Works.You may call anytime to contact customer service regarding your shipment

charlene of ceres, CA October 18, 2009

I have become recentl unemployed and was on line searching for a job. And then I recieved a message that I had won a gift card from Walmart. I guess I should have known better Im 48 years old and have never not had a job. To recieve my free gift card I only needed to complete a survey, and of course I happily did. During this time I was asked to try a few products for only shipping and handling. I wanted to try several since they were a free trial...Well the next thing I knew I was being charged left and right, I was charged four times for applying for free gov. grants at 57.61 each. One of which did not have any phone number and two only gave me partial refunds.

They overdrew my account and bounced a check. Wow what a mess. I asked one of the reps that I was able to speak to and told her that the things I was applying for was suppose to be free and that I was unemployed and had a medical condition that I no longer have insurance, so why did she think that I could afford all these charges. Her response was that I did get some of my money back. They also sent more then one thing and I ahve to pay to have it returned.

Kathy of Vero Beach, FL August 13, 2009

I saw this add on-line for this product called EYEPOTHESIS. A two-part product to reduce wrinkles around the eye area. It stated it was a FREE TRIAL, you only pay the 2.87 for S&H. They also stated that if you call within 8 days to cancel you would not be billed anything further. After I ordered the product on-line on 8/6/09, I received the product within 1 1/2 days. I called on 8/13/09 to cancel any future orders because the product is Bogus. The same day I called to cancel I checked my bank account and lo and behold they had billed me for the 2.87 the same day I ordered, however 2 or 3 days later they also billed me for 78.41. Companies should not be allowed to advertise FREE TRIAL and then bill you for an extreme amount of money. This is pathetic.

Norma of Manhasset, NY July 28, 2009

When I saw the Eyepothesis link on the Prevention Magazine web site, I was interested in the offer of 2.89 which turned out to be a lower shipping charge for an item that was shipped to me for 78.41. When I objected, they told me that I had been given 5 days to cancel the membership and I had not. The problem was that when I was entering the financial information, the site froze., I figured that the transaction had not gone through and I forgot about it. It wasn't so.

They contend that I did sign up for a monthly charge. They contend that the financial information would not have gone through without my reading and agreeing to an immensely long agreement. I NEVER GOT TO SEE THE AGREEMENT BECAUSE THE WEB SITE FROZE. They were adament that they were not going to refund anything, but finally refunded 60 "as a courtesy" They refuse to refund the other 18.41 because they say I signed up for their club. It is a mystery to me why they must keep the extra money because I supposedly signed up for their club. At the least such practices of finagling the consumer is unfriendly, certainly not promoting the mellow constructive atmosphere that such a product would strive to achieve.

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