EZ Combs

Sara of Reading, PA March 22, 2009

Sara of Reading PA (03/22/09)
My beads to my one ezcomb string broke while I had it in my hair, and my co-worker was picking up little beads out of my hair. Also, the combs bend way to easy if you have really thick hair. They should have a thicker comb and/or a latch to keep it in place if you have thick hair. When I got home that day, the string was tangled and string and beads a mess.

Patricia of Caliente,, NV March 17, 2009

Patricia of Caliente, NV (03/17/09)
I ordered one set of EZ Combs over the phone in which I saw on T.V. From the first word, the recording was unclear. The ad on T.V. made it look as though you received three combs per set for 10.00 plus 7.00 S/H. The recording made it sound like you only got two combs per set with 7.00 S/H. The recording kept prompting me to enter my order for more than one set in order to get more than two combs.

I simply ignored all prompts and entered only the prompt ordering the recording to send me just 2 combs for 10.00 plus the 7.00 S/H. The recording did not give me a total price for my order after giving it my card number and rambled on and on trying to sell me everything under the sun plus the combs. The only reason I stayed on the phone was because I had already enterd my Visa card information and was waiting for the total sum of money that would be deducted from my checking account to be given me. Finally, the recording stopped trying to sell me everything in the world and I thought finally I had come to the end of it and would get my total cost and some type of confirmation number, etc.

Well, I got neither. The recording simply thanked me for my order and I was disconnected from the recording. This took place on March 8, 2009. I went ahead and deducted 20.00 from my checking account balance. I have since tried to get through the T.V. 800 number and the phone number for the customer service get a recording stating that number is not a valid number. So, far no money has been taken from my account for the combs, but I keep checking it daily as they have my Visa card information.

Isabella of La Jolla, CA March 16, 2009

Isabella of La Jolla CA (03/16/09)
On December 27, 2008 I ordered EZ combs for the price of 9.99 plus shipping. Immediately thereafter I cancelled it because my daughter said that she had already purchased it.

One month later, Jan 27th they charged my visa card with 25.97 and for 51.92 without authorization. I called the number given to me by my credit card company 800-777-4034 and talked to a 'representative' of Telebrands. The prompts finally led to me EZ combs and I spoke to a person who had no inkling about the charges. I called six times and finally found someone who did find the amounts charged. I explained that I refused the shipment of two packages. He said that he would put through a credit.

Twice thereafter I had to call. On Feb 17th they credited me 9.99 (25.97 minus shipping charges) I called them axplaining that I did not order this and that I should not be charged shipping charges. To this date I have not received the refund for the 51.92. Honestly I don't know what to do and if anybody can assist me in getting my justifiable refund, I would appreciate it.

I am out money that I can not afford. I am a senior and live on a fixed, limited income. They have 'customer service' which is nothing but a scam artist group employed by Telebrand. Loss of money, anxious calls to my credit card company and the Telebrand company hav caused me much inconveniences and anxieties.

Carol of Prescott, AZ March 3, 2009

Carol of Prescott AZ (03/03/09)
I purchased EZ Combs at Walgreens in Prescott Valley, AZ.for 9.99. I took them home & tried to use them to create the hair fashions that were shown on the EZ Combs website. I owned the EZ Combs for 15 minutes when the flimsy elastic snapped & the tiny beads catapulted onto the floor & dispersed everywhere. The product got tangled up very, very easily & was so difficult to unwind. The EZ Combs idea is a good one. However, the product itself is constructed extremely poorly.

This product can be very dangerous when it breaks (It comes apart without much effort) because the tiny beads can easily be swallowed by small children & pets also. If one of the beads gets under-foot, a person can slip on it & get really hurt!

Billie of Elk, WA February 28, 2009

Billie of Elk WA (02/28/09)
I just ordered 3 EZ Combs and the check out page said the price was 10 plus 6.95 s/h. Then when the final receipt popped up, it said s/h was 13.95. Not only is this fraudulent practices, but it is ridiculous to try to charge more for shipping and handling than the product costs. This company should be stopped. This should be illigal.

The fact is they are tacking on 7 to pocket at each comsumer's expense. False representation. Flat out lie.

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