PayPal Reviews

They deserve 0 stars! I made a purchase through PayPal with a merchant on 5/4/2026, but changed my mind about the purchase and attempted to canceled on 5/5/2026 in less than 24 hrs. The seller would not approve my cancelation multiple times so I filed the dispute with paypal on 5/6/2026. This ultimately froze the order, but the merchant still created a shipping label on 5/7/2026 under someone else name, but with my address in order to still ship the item to me on 5/8/2026. I immediately contacted FedEx to have the item picked up and returned to shipper on 5/9/2026. The shipper received the item back on 5/12/2026.

If I could give a negative star I would. This company is the worst. Today, they denied a claim that I have concrete proof that the seller was not a good company. They allow criminals to steal from consumers and ALWAYS side with them when you complain. See all my reviews, they were all done through PayPal, or they were criminals taking advantage of consumers.

I just tried to contact PayPal to dispute an online transaction from over 6 weeks ago that never sent the product or information on shipping. The PayPal customer service person I tried to speak with after getting through the AI interface said she could not hear me. I was in a room with no external noise. There was so much background talking noise from the PayPal side that it was difficult to hear her but I could still make out her words. I tried everything, from talking louder, trying to adjust my speaker volume and even attempted to yell into the phone, but she still said she could not hear anything from me.

Froze account without any reasons. When asked no explanation was given.

Once Paypal was trusted and now my guess it is is owned by a Chinese company. Items coming from China seem to be the real issue, most are scams and we the consumers are not protected here in the United States. I paid $47.23 and am offered $3.00 then $9.00. Seriously I contacted the shipper immediately. Scams and PayPal is simply protecting them. Best not to use PayPal and use trusted cards that will protect you.

I am disappointed with PayPal. I requested a refund because I did not receive an item, and PayPal initially refunded the amount. However, the retailer requested payment again and PayPal paid it. The retailer indicated the item had been delivered but the postal service returned it to sender due to insufficient address and I have never received the item. After requesting a refund again from PayPal it was denied. This has happened twice to me. So PayPal is no safer than using a credit card. Scammers can scam PayPal obviously.

Warning - DO NOT USE PAYPAL. I had a cash balance in my PayPal account and noticed 2 payments on the same day that I knew nothing about. The first was for $11.28 and the second transaction for 500 euros. I immediately raised a case for each of these transactions which was subsequently declined by PayPal, as they stated that the transactions had been authorised. I confirmed that both of the transactions had indeed not been authorised by me and I was the only person that had legitimate access to my account, which was also protected by a Passkey. Despite this, and after appealing the decision to decline the claim on several occasions, they have refused to refund the payments. In addition, PayPal are unable or unwilling to provide any information or evidence in support of their decision to decline the appeals.

Don’t fall for PayPal Credit card. No Interest if paid in full in 6 months on purchases of $149 or more is ONLY applicable when checking out online with PayPal. The advertising is completely misleading. One assumes the PayPal credit card sent in the mail without an application offers convenience and operates the a same as PayPal credit. It does not. When I called PayPal to understand why I had been charged interest, three people gave me three different answers that made no sense — “you purchased before the promotion” (no, I didn’t), “you did not purchase online” (yes, I did), and “you did not select an interest-only payment” (because there wasn’t that option). I have lost all respect for PayPal through this experience and recommend others to cancel their PayPal credit card like I did - it’s nothing but a misleading sham.

Paypal is not good at customer service - no return calls or emails. -Been trying 4 days to get my issues resolved with them. -Cannot charge credit cards on the virtual website. Terrible service. Mike --seyco

Be aware that PayPal does NOT offer a secure payment system. Scammers can use the service easily and readily! I have read that they set up an account and dump it once they get money.