PayPal - Complaints from Buyers

Despina of Brockton MA (11/14/07)
Paypal restricts customers' access to their accounts by putting a 'limitation' on it without having a valid reason. Because I am 'related' to my brother, my account gets penalized even though my account has always been in good standing. I do not have anything to do with him! My account is fine; why should my account be penalized? Customer service has been contacted many times and will not resolve the issue unless my brother takes care of his account issue. Once again, I have nothing to do with him.

I cannot make any Ebay transactions, cannot sell or purchase and cannot close my account or disassociate my Ebay account from my Paypal because it has to be done through Paypal. I cannot even close the account. This situation has caused a great deal of mental stress and frustration.

Glenn of Brea, CA August 25, 2006

Glenn of Brea CA (08/25/06)
Large Payment made via credit card. Payment was made to incorrect email address. Seller received payment email but requested payment directed to another email address. Within minutes I canceled the transaction in Paypal. Despite communications with Paypal and the credit card provider at the same time, paypal refused to issue an immediate reversal of the transaction. Paypal informed me that they must receive funds prior to any reversal. Paypal seems to allow no one authority to reverse transactions. What a scam!

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