QVC

adam of bridgeport, CT October 21, 2009

I ordered a Samsung tv from QVC using a prepaid debit card (Walmart) and everything was fine till I got a call a few days later explaining they didn't accept prepaid debit cards (nice of them to process it though). I canceled my order, but asked if I could use my bank debit card. They said yes, they accept those.

So after waiting TEN days for them to return my money I deposited it and ordered a Philips tv I liked. I called 4 times over the last few days every time being told the order was fine. They told me yesterday it had processed and authorized and I would get the tv Friday. Tonight I noticed the charge dropped off my account so I called my bank. They said QVC canceled the order.

I called QVC and checked online and both say my order is shipping and I will get it Friday. This is the second time. I am ordering it from Newegg in a few months for cash like I should have in the first place. QVC is just out to make interest off our money. I've shopped with HSN and Shop NBC in the past without incident.

In a few weeks QVC has shown me that this is a scam on their part to make interest off holding our money for weeks on end without delivering a product. It's wrong. I could have used that money elsewhere but now I have to wait 30 days for a refund or try to get my bank to reverse the charges. My mission right now is to warn as many people as I can on as many sites as I can. Maybe by making them lose business they will stop screwing people.

F of Birmingham, United States August 21, 2009

QVC attempted to withdraw the sum of £8,252.74 from my account .Good job Barclay card stepped in and denied them. QVC ADMITT to this but wont give me any anserwes they are now blaming their server in the USA .

Jake of Mosheim, TN July 15, 2009

We have been QVC customers for years and have never had a problem. If you have returns and follow the rules, there will be no problems. We return things all the time with no problem. I even had a complaint with a computer that was sent back to the company and they did things that were no included in the warranty and OVC credited my charge card with the difference. I could ask for more of a company. All I have is praise for QVC.

Thmas of Darby, PA July 6, 2009

QVC will not allow me t make a payment with a debit card I used to bank with a bank and used a debit card. This is ridiculous.I now have an accunt with Cmamerica bank and use the Direct Express debit card now why cant I set up an online payment with that?Why cant they take t debit card payment from that?

Doris of Easton, PA March 11, 2009

Doris of Easton PA (03/11/09)
Ordered a mini Keurig offered on sale end of February. Went online to check customer comments on other models to find product manual and read same. Found warning the product contained harmful chemicals including lead which has been found harmful in CA and has potential for causing cancer, birth defects, and other problems. I sent in an email complaining about same and asking why such a product would be presented. My message has not been posted nor have I been contacted, but I immediately cancelled my order.

 People can't be reading this warning and still drinking the coffee. Warning not particularly in the boldest of type. Products are K22403, K125142, and K17388. Have been checking daily and found that as of 3/11 a new manual has been issued for one item in which the format has been changed (warning now on left side of page), the print is tinier and blurred. It appears that there are some alterations being made for the website. Warning sandwiched between comments on needles which pierce K-cups and a caution about hot water. Product is made in China. As you know, lead, etc. has been in products from that country, even in things for youth.

I cancelled order, but am concerned about contents of items where there is no manual to read. Especially concerned for people drinking this coffee.

Christine of South Amboy, NJ January 21, 2009

QVC is charging sales tax on imitation fur clothing - NJ DOES NOT HAVE A SALES TAX ON CLOTHING OR IMITATION FUR CLOTHING.

As of 1/1/09, NJ began charging a sales tax on GENUINE FURS - NOT IMITATION. I have confirmed this with the NJ Dept of Taxation. QVC REFUSES TO MAKE THE CORRECTION.

Margaret of Peekskill, NY October 20, 2008

Margaret of Peekskill NY (10/20/08)
I brought an Ionic Breeze 4 years ago at the cost of 400 with a lifetime guarantee. I returned my Ionic Breeze last month at the cost of 14.95 and it was returned to me stamped, Not accepting returns. Then I pulled Ionic Breeze up on the computer and learned it went bankrupt. So, I, the consumer lost again. What's wrong with it - well it sizzles and sparks. So rather than burn down the house, I unplugged it and placed it in my garage for storage.

It's the same old story....the company claims bankrupt and then opens up under another name. Why do you think The Sharper Image is advertising: Something bigger and better is coming. THERE OUGHT TO BE A LAW TO PROTECT THE CONSUMER.

Isabelle of Sutherlin, OR August 24, 2008

Isabelle of Sutherlin OR (08/24/08)
I recently purchased (2) two steel, crepe pans online from QVC, and the description for that item stated clearly that the item was Made in France. When I opened the box and looked at the products, they had a sticker (label) affixed which read, Made in China. There was nothing in the box explaining that a similar item (or substitute item) had been substituted for my original, so I was expecting 2 crepe pans that were manufactured in France.

Since I had just received my items and haven't had a chance to use them for cooking yet, I decided to go online at QVC.com and post a review of this product based on my visual findings (& not its intended cooking purpose since they havent been used yet). In my review I stated that I had gotten 2 pans that were made in China and NOT made in France, as they had shown in their description online, and also alerting people upfront to that fact before they purchased this item, and for the buyer to beware that quite possibly they would be getting a product NOT made in France. I also stated that I wanted people to know that QVC was misrepresenting this item in clearly stating that this item is 'Made in France' when in fact, it is not. After submitting my review online, I was told that my submission must meet the QVC Community Standards and that it would take up to 5 days for my submission to be viewed online.

Two days after my submission of my review, I receive an email regarding my submission, regretting that they CANNOT use my submission because all or part of it does not meet our Product Rating & Review guidelines.....We are unable to provide the specific reasons why your ...submission could not be used... They then proceeded to tell me how much they value my input and that my feedback is important to us and if I have any other customer service issues to use the Contact Us link.

If I am such a valued customer, why is QVC only allowing and approving the submission of good or nice reviews about a product, and not include the bad ones as well? Are they afraid that someone will find out that they are mailing people substandard products, while clearly misrepresenting the product online by saying that it's made in France? Did they purchase these pans from China months ago, and are now trying to sell them off as quickly as possible and saying they are made in France so people would buy them? I don't know. But this doesn't sound right to me.

If a legitimate company tells you that a certain product of theirs that is for sale is made in a certain country, I expect to receive that very object from that country, and not another! (unless told otherwise). QVC is deliberately misleading people into thinking they are getting something made in France when they clearly know that the product isn't made there, but in China, and it seems that they are trying to quash anyone who wants to have a say-so on that matter by deliberately exposing them publicly, such as in an innocent review! What kind of racket is QVC trying to pull?

I want justice in this case. I wont rest until this is satisfactorily resolved. I believe that people have a RIGHT to know, both positive and negative comments, about the items QVC is selling online. If I have to, I will seek legal counsel against QVC for willful discrimination & bias, selective choosing, misrepresentation of product(s), and criminal fraud in trying to cover it up and persistence in their unlawful ways.

Shirley of Ramona, CA July 31, 2008

I purchased a month's worth of Nutrisystem for approximately 200.00. I don't see any of their products as food. It tasted so bad that I couldn't eat it. And that may be their secret to weight loss. The last packaged dinner I ate gave me diarrhea that lasted 4 days.

Jennifer of Antioch, CA June 26, 2008

On March 28, 2008 I paid, through my bank's online bill payment service, 69.42 to pay off the balance on my QVC account. The check was sent to the old payment address in California. In April I received a bill stating the payment was not received. I thought it was due to not enough time having passed since it was paid. In May I received another statement saying the bill was still not paid. I began calling. I got copies of the cashed check and sent them to QVC PO Box 981462, El Paso, TX. I heard nothing.

Then I discovered QVC had reported me to the credit bureau for being 30 days late, which is ruining my chances for a mortgage. Calls to QVC and to G E Money Bank have been unsuccessful. I want the ding on my credit rating removed and credit for the check they cashed. I have copies of the check, but I can get no one to listen to me. I wish I had never heard of QVC

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