Complain about a product or service

Cook's Cavaliers

Mansfield MI

Anne of Rye Brook NY (9/29/03):
I was sent a very sick Bleinhem puppy. Two days after I received him, he was vomiting blood and had blood in his stool. I rushed him to the emergency vet and was told he was extremely sick with Parvo. Parvo is a highly contagious and very dangerous intestinal disease. The doctor and my vet said he was definately sick before he was sent to me!

I immediately called the breeders and told them how sick he was. Their response was to say, send him back and they would give me a new puppy! Dakota would have never been able to survive the plane ride and my son and I were completely attached to him anyway.

He was hospitalized for over a week. He was very sick and I asked the breeder to reimburse me for the price of the puppy - AT LEAST that amount and hopefully more. They declined and refuse to answer my phone calls or e-mails. My vet bills came to over $2000.

My father spoke with them the other day and they stated that there would be no reinbursement but a puppy could be sent. First of all, I am told by my vet that Parvo takes a while to die and having another puppy in my house would not be a smart idea and most importantly - why would I dare take another puppy from them???? Chances are, it might get sick too.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Back to the top |