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High Tech Pet Store

2476 Palma Drive Ste A, Ventura, CA

High Tech Pet • High Tech Settles Deceptive Practices Charges • Consumer Complaints • Purported Compliments • High Tech Responds • High Tech Demands Complaints Be Removed

We have received a number of suspiciously similar emails claiming to be from customers singing their praises about High Tech Pets. Certain elements not visible in published version are also suspicious. We are so far been unable to confirm the veracity of these submissions but will continue trying.

Margret of Beaverton, OR October 30, 2006

I know this is a forum for complaints however, I felt I had to write in about the wonderful experience I have had with this merchant. They have great products, great pricing and courteous customer service. I received my product in record time. My containment system works great. At one point I one of my dogs chewed the other dog's collar. I did not feel right making a warranty claim since there is no way to make a collar that is chew-proof. I called to order a new one and in making conversation I mentioned that my dog had destroyed his brother's collar. Liz immediately cancelled the paid order and sent me a replacement collar free.

I did not even have to return the old one. This is good old fashioned customer service. The reason I am writing this is because when searching google, I saw the Consumer Complaints against High Tech Pet Store I was very surprised to see complaints against a company that has treated me so well. I would not hesitate to make another purchase from this company or to recommend them to my friends.

I got great products, great pricing and great customer service!

Mary of Fenton, MO April 20, 2006

We  ordered a power pet fully automatic pet door, we loved it. When we installed it, it worked fine for awhile then broke. We sent it in for repairs we recieved the door back and it did not work correctly so we phoned the company and they said the door would be picked up the nexed day, which  it was and it is now one year later and no dog door.

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