Complain about a product or service

LitterMaid

Littermaid • Fire hazard • Feline entrapment • Unhappy new customers • Unhappy repeat customers • Accessory problems • Customer diagnoses • Privacy tent • Slow order processing

Who likes cleaning out a litter box? No one we know, so it seemed like a great idea when LitterMaid came up with a self-cleaning box. Only trouble is, it doesn't seem to work very well. Despite that, even the most ravenously dissatisfied customers keep coming back like cats to catnip, buying one derelict pooper scooper after another.

A few of the more recent complaints ...

Nicole of Enid, OK April 20, 2009

Nicole of Enid OK (04/20/09)
This is one of most useless products I've ever purchased and I don't think I've ever been so disappointed in a product before. The rake barely scoops any of the waste and when it does half the time the waste gets stuck in the rake. When it scoops it's so loud and sounds so strenuous, it sounds like the whole thing might just blow up. I scoop more of the poop out of the box than the rake does. I makes me so mad just to think I purchased such a useless piece of equipment. Those scammers got they're 130.00 out of me and I hope it comes back to bite them later.

Angela of Valdosta, GA April 17, 2009

Angela of Valdosta GA (04/17/09)
Well bought the littermaid box from walmart. After 3 days the rake just stopped. Never ran again. So luckly I still had the box. As soon as I walked into walmart to return it the lady at the counter said, Go ahead and grab another one and I said excuse me. She said the rake not working is most of all the complaints about the litterbox.

So after I got home with the new box it was so much quieter then the other one so I was thinking maybe that one was just broke from the beginning. And a month later I am looking up walmarts return policy without a box and came accross this site. Well I will be off to walmart tomorrow hoping they will return it without a box if not I am out 100 dollars and ALOT of frustration!!

Miles of Indianapolis, IN April 12, 2009

Miles of Indianapolis IN (04/12/09)
I have had a Littermaid for over 8 years. Well I have had two of them. At one point it stopped to function properly then I found this guy on E-Bay that had written a repair manual. I fixed it within minutes! Best Litterbox ever!

Lareen of Layton, UT March 31, 2009

Lareen of Layton UT (03/31/09)
Less than one week old, my Littermaid auto cat box won't stop running. Cleans continually. I followed all instructions to make it stop and it won't. I called Littermaid and they wouldn't believe I only bought it a week ago and told me I had to take it back to the store to exchange. But from the looks of the other comments on the board, I'll just get my money back.

James of Saint Louis, MO March 27, 2009

James of Saint Louis MO (03/27/09)
I've had two littermaids over the past 6+ years. First one my ex took with her but it managed to keep up with 3 cats for the longest time, never had a problem. Second one I bought used a year ago for my maltese dog and I've been very happy with it. I see a lot of complaints about them on here but I've never had a problem, I recommend them to my friends and family.

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