Complain about a product or service

Pedipaws.com

Vickie of Brockport Pa, PA May 22, 2009

Bought a pedipaw nail trimmer on the internet and received a check from them. It looked like a scam so I ripped it up and threw it away. Notice a charge on my statement for 19.99 had been showing up every month from a value plus business. After seeing it a couple of times I asked my husband what he was buying from value plus and he said he wasn't buying anything. Turns out Pedipaws gave my credit card number to value plus and they have been charging me 19.99 a month for something I did not buy.

I called value plus and they said by cashing the check I enrolled in their coupon club. I DID'T CASH THEIR CHECK!!! They canceled my subscription but said I would have to fill out a rebate form and they would decide if I get my money back that they stole from my account. Now I received another check from pedipaws with another scam of 139.99 member ship to a club called Complete Home which will supposedly give me money back on all my credit card purchases. What kind of damage could they do I they had all of my credit card numbers???? Today I will be seeing my congressman about this situation.

Bill of Findlay, OH May 20, 2009

I baught one of there nail trimmers which is junk , But now I keep getting these foney checks and I would like it stoped as its all a fools game ! I thank you

Nancy of West Farmington, ME April 19, 2009

I bought the Pedipaws product, at our local Walmart, thinking, Wow, I don't have to deal with ordering it over the phone! (I've given up on TV infomericials. as the products usually are below standard quality and these marketing companies are getting more and more tricky). I have cats and it's a fight to clip their nails. When I saw the item on TV, I felt it was just what I needed. That sure changed fast.

You need to cut the cat's nail to be able to fit it into the opening on the machine. A cat's claw curves and you can't get the claw into the spot on the Pedipaws, unless the claw is cut back, due to the angle of the opening on the machine. If I have to cut them to use this machine, I'll just go back to the way I was doing it. Disgusted, I gave it to my son, to use on his dog. Later, I asked how it worked. He said he threw it in the trash, as each time he tried to use it on his dog, the motor kept stopping. Seems the motor isn't strong enough to do paws of anything bigger than a gerbil. If you look closely at the Pedipaw commercials, you can tell the actors aren't really using them on the animals. They're just going thru the motion, to make it seem like they are.

I'm out 19.95, plus tax, but consider myself lucky, I didn't order it over the phone, and get really ripped off with the high cost of shipping and handling.

Bruno of Addison, IL March 27, 2009

I purchased a pedipaws about 6 months back and now I got an offre in the form of a check from (ID secure) and this company offers some kind of cash back on your credit card and in this case is going to be the credit card the pedipaws has on file from my purchase, so pedipaws transfer or sold this information to ID secure wich I don't like. My questions will be: is this legal? and if not can somebody help me or if there is anything I can do myself. Thank you very much.

Wasted too much time on the phone with pedipaws, a supervisor by the name of Richy told me I should have read the FAQS I would have known that they will share my info, wich I did but they only say they will share the email address and not credit card numbers.

Mary of Waco, GA January 6, 2009

Several months ago I ordered PediPaws, a product advertised on the TV and internet, for my dogs. Today (1/6/09) I received a check for 8.25 stating that the Buyers Advantage, in conjunction with PediPaws, would be taking 139 out of my credit card each year if I cash the check (which I have not intentions of doing). I am quite concerned that this agency (Buyers Advantage) has access to my credit card since both these companies denied knowing what was going on even though their names are all over the information. No addresses were submitted on the letter sent with the check.

I am very concerned since PediPaws stated they had a 'privacy act' protecting my credit card info and any other info I gave them. Now, neither agency is taken responsibility and told me to contact my bank to be sure this amount was not taken out and also get new credit cards if necessary.

I just want to be taken completely off any mailing lists which lists my credit card number, name and address. I will never order anything else by credit card - I thought it would be safe. I have kept the correspondence and will be glad to fax it to you if necessary. Maybe I am over reacting, but I am very upset that my credit card number has been given out.

More especially, neither company has taken responsibility. After I spoke w/PediPaws and they told me they knew nothing about this, they gave me the phone number for Buyers Advantage. I do not want to get anyone in trouble, but with economic times they way they are my family cannot afford to get involved in a 'scheme' or whatever else it may be called. Thank you for your help.

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