Petland

Sean of Brooklyn, NY July 27, 2009

I requested a price for a custom made fish tanks 9ft long by 3ft wide or a estimation of such measurements equivalent to mine i was asked to hold on, while holding on for 28 minutes and 49 seconds i listened to a whole clot of profanity,slurs,goofing around, and the voice of the person who answered the phone informing others to walk away from the phone leave it like that.I was inform by the person who finally came to the phone the employees name was Nathaniel.

Luther of Easley, SC July 22, 2009

My Daughter Found a dog we wanted and I asked the mananger to hold the dog for me so that I could pick it up the next business day. They guaranteed me that it would not be sold and was being held for me. After driving 100 miles to the store, when I asked for the dog to buy her I was told by the worker that it had been sold the very same day I was guaranteed it would be held for me.

Melanie of Westland, MI July 16, 2009

I recently bought a 13 week old Boston Terrier. I should have done my homework before purchasing a puppy from a petstore but now I know. We went to a petland store to look at puppies. After speaking with the sales manager we decided to get Georgia ( the Boston terrier). The manager said she came from a reputable breeder and that all their puppies were in great health! SHE LIED. We brought Georgia home and three days later she was diagnosed with Stenotic Nares. Basically a congenital problem with her nose and throat. The vet said it needed to be operated on. So I called petland and told them what was wrong and asked them what I needed to do for them to honor my warranty and pay for her surgery. To make a long story short. No one has called me back. I will never EVER go back to petland. Not only is petland a joke but they said I HAD to see their vet. If you ask me. I think the vet and petland is in on this scam together.

Christina of Gahanna, OH July 13, 2009

They have a bird there who looks very very sick and anyone can tell it is suffering. It is a big green bird and something is wrong with his neck and he cries all the time. Can someone please go and look?

Natalie of Dallas, TX July 10, 2009

On July 10, 2009, I was driving down Preston Rd., in Dallas, TX, near a Petland store, and on the street corner I see a man holding a Petland sign, advertising for the store. He is in a full dog costume- covered head to toe. It is July, in Dallas, the temperature this day was 104, heat index was 110. I am not exaggerating, Dallas summers are cruel. I called the store to complain, as I saw this as very wrong, and the man I spoke with preceded to tell me I was the "4th or 5th" to call and complain, and that the man in the costume was "literally a bum" who had come in asking for a job, so they offered him the dog costume deal.

Apparently he came in every 15 minutes for a break. I do not care if the man begged for the job, it is too hot. He could get heat stroke and/or die. Was there no "dirty job" they could have given the man? It is a pet store, afterall. If the excuse is not wanting him around customers, I don't buy it since he supposedly came in every 15 minutes anyway (where i would assume he took of, at least, part of the costume). And he wouldn't have to be around the customers, to be doing a job inside, where there is A/C. The whole incident was cruel and in my opinion, they took advantage of a poor man desperate for money.

I hope the homeless man is ok (time will tell if I see more costumed people advertising) and that the people in charge at this Petland store will gain better judgement and realize how very wrong they were to have allowed this to happen.

Lacey of Las Vegas, NV July 6, 2009

I worked for an animal hosp. that had a vet that would go and treat their animals so I know how truly bad it is and I'm beyond disgusted of the store and the vet! How dare he go there and know how bad it is? He should've done something and saved those poor animals! Petland in Boca Park went bankrupt! I knew people that worked there and told me prices of the puppies and I wanted to cry!

When that horrible place reopened we saw THREE PUPPIES WITH PARVO! THATS ANOTHER REASON WHY THEY SHUT DOWN! THEY HAD ALL KINDS OF RAMPANT DISEASE RUNNING AROUND IN THERE AND THEY'RE NOT EVEN OPEN FOR A WEEK AND PUPPIES ARE SICK ALREADY! Shame on Petland!

nicole of wichita, KS July 2, 2009

i bought an english bulldog puppy from petland a year ago when we got her home she started getting sick and throwing up and coughing so we took her to Kutter vet in andover ks and they said that it was kennel cough and its normal for dogs like that i had to drive out there for 5 days straight putting 20 or more in my gas tank each time i drove out there for her treatments! we also have a 6 yr old bulldog that she gave the kennel cough to and petland would not do anything about it.

then when she was about 6 or 7 months we started seeing little spots of hair falling out called petland and they wanted us to drive all the way out to their vet again so i just took her to our vet and she had geneic mange my vet faxed everything over proving that she had that and they still didnt do anything about it and that cost me 35 a week for the treatments for 2 months!

we paid almost 4,000.00 for her. ALL I CAN SAY IS I WILL NEVER GO BACK THERE AND TO PEOPLE THAT ARE THINKING ABOUT GOING THERE DONT GO TO A LOCAL HUMANE SOCIETY AND ADOPT FOR THERE OR GO TO A BREEDER

Sarah of Waukee, IA June 29, 2009

My dog has been sick from the moment we bought him. He had kennel cough and bronchitis but Tim Mohrfeld refused to pay for the medication even though it was stated in the warranty. He said we could not prove our dog came home with it (it was 2 days after we bought him). My dog also had severe allergies to everything- food, environment, collars etc. He has chronic ear infections and is too large for his breed.

TINA of ELK GROVE, CA June 17, 2009

My family and I went in there looking for a puppy for our family. We found a cute little cocker spaniel. We played with her in the little room and talked to the sales person about questions we had and health concerns. Nothing was brought up. So we left to think it over and also discuss the high asking price. We decided to go head and get her. They said she had a 3 year health warranty etc...I should have known if it sound to good ot be true it is.

My husband was in there for 1 hr and 30 mins filling out the papers etc,, at the end the last page the women disclosed that she has had surgery to remove an umbilical hernia and she has had patella luxation but not to worry its something puppies have and they will grow out of it. So we brought her home and bonded with her and the next day I took her to our vet. Surprise the patella luxation was not going to go away most likely she was going to need surgery and each leg was 1200-1500.

I called the warranty department 4 times and no response I called the store and they said they informed us etc..we ended up returning our puppy to them and then they wouldn't even give us all the money that we paid for her back they kept 30% of what we gave them. I can assure you if they were honest and up front and said she will need surgery and it can be between 1200-1500 I would not have of bought the dog and put my family through an experience like that.

Juanita of Hammond, IN June 11, 2009

I bought my three month old border collie, Charlie from Petland on 11/28/2008. My husband and I were reasured that their puppies come from only reputable breeders and are in good health. Charlie could never gain any weight on him or grow taller. I took hime to the vet every week just to keep track of any weight fluctuation and nothing for four months. Our vet reminded us that border collies are naturally slender breeds and to be patient with him. She suggested to feed him liver and rice, she added vitamins to his diet and eliminated the possibility of worms. After those changes in his diet, he gained only two pounds. At this point, Charlie was about six months old and only twelve pounds. The average border collie at six months was almost full grown and thirty pounds. We spent hundreds of dollars running blood tests on Charlie to try to find out what was holding him back.

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