Petland

wendi of Tucson, AZ May 29, 2009

I walked into Petland to look for a small hamster to ad to my family. As I waked along the rows of cramped cages I came across the backroom store clerk holding down a maltese type dog. I glanced at him, he noticed me watching and seemed to let up on te dog a bit. I thought that strange, his grip seemed unfriendly to the dog to I walked passed him and stood out of his direct view. (I could see into the cage, I could see his hands and the backroom a bit.)As soon as I was passed (he seemed to think I was no longer watching)he grabbed the dog and threw it up against the wall. I immediately comfronted him through the plexiglass but he acted all innocent. NO ONE should be treating an animal like that EVER! Especially, if you work with animals in a pet store. Oh wait, no human who cares about animals would be able to stand to work in such an animal prison. I went to their website and saw that they promote the idea that as a sales person you can make 50,000 or more as a salesclerk. I'm just sick.

Lina of sewickley, PA May 20, 2009

I had bought a puppy from Robinson Petland and found out that it was sold 3 times! I called corporate offices and they informed me that the stores are individually owned and had nothing to do with it!!!!! This has to be wrong.... talk about not caring about the puppies and all about the money! i posted my concern on a blog and found 2 other people that found out that their pups also were purchased and brought back ad sold again at the original price!!!! 1 person noted that they had to call the petland, robinson store they had to bring back 2 pups they couldn't handle, the manager there told them to not bring them to the store and the staff on the sly, met the people and kept the pups themselves... which hurray to them!

they were told to never mention it to any one espec. anyoe at the store. I understand they have a policy to always be able to brig them back to the store instead of the over crowded human societies, which i applaud, but to sell them for original price... making 2-3 times on one pup. i love my baby and don't regret getting her, but it's just not fair to ppl who really can't afford a pup, and maybe could afford a pup brought back for a little more money. i see a lot of pups that are in those cages for months and months!

Melissa of Kettering, OH May 14, 2009

I bought a Weimaraner puppy in February of 2007 at the Petland at the Greene crossing in Dayton, Ohio for just over 1,300. I had the puppy home for 2 and 1/2 weeks, and began to notice (on a Friday) that he had began limping, favoring his front paws. The condition got worse as the weekend went on, and by Sunday he couldn't even get out of his crate and walk around. Because it was a Sunday and my vet's office was closed, I immediately took him to the Dayton Emergency Veterinary Care Center, where I spent over 800 to find the puppy had a temperature of 104 and they didn’t know what the problem was. The puppy spent the night at the Emergency Room and then on Monday, I went to see my regular vet (which Petland required me to go to but is VERY good).

They recommended that I take Tressel, the puppy, to the Cincinnati area emergency care facility (also very good). The dog was there for a full week and underwent a variety of tests, which added an additional 3,385 to my debt. I was now faced with a decision to undergo more surgery and tests or put the 3 month old puppy to sleep. I decided to go on with the surgery and the test because I couldn’t bear not giving him a chance. Tressel ended up receiving a feeding tube x-rays and antibiotics.

I was willing to do anything to make him better. Unfortunately, after a week, there was nothing else that could be done for the puppy and I had to have him put to sleep. At this point I had only had the dog for a little more than a month and had spent a total of 5,000.00 in hospital bills. This does not included all the days I had to take off work to take care of him and the cost of medicine that he was on at home, and the devastation of putting a helpless puppy to sleep.

I contacted Petland right away, and the staff at the Greene crossing was as helpful as they could be--let me say--this is in no way a negative comment against the staff or store manager at the Greene crossing location--they have all been as polite and caring as they can be. However, I was informed that the only restitution they could make would be to reimburse me for the 1300 and some odd dollars that I spent for Tressel and nothing else. I had always been leery about buying from a pet store, but when the manager Steve told us that the advantage was that with their "guarantee" that if anything health wise happened to the puppy it would be covered by Petland. I had already fallen in love with the pup, and this was enough to get me to buy him. While I still think that most of the staff at the Greene crossing Petland location was very good, I am very disgusted with the Petland corporate offices at their practice not honoring what was stated to me before I paid for the puppy. . I will never purchase a dog at Petland, and I have told everyone I know about the situation I was in.

Laura of Stow, OH May 8, 2009

My husband and I bought a Boston Terrier (Otis) from Petland 1 year ago. The sale price was 1,400, which was totally ridiculous, and I knew that because I already had a Boston Terrier that only cost 800. So I did some negotiations with the Manager and he brought the price down to 825. So, my husband and I brought him home and that night he started showing signs of sickness. He was coughing, constantly hyperventilating, not eating and just lathargetic.

A day or two had passed and there was no sign of improvement. I honestly thought he was going to die. I took him to my own vet not the one Petland recommended and Thank God I did, because he had kennel cough and he was extremely dehydrated. My vet kept him overnight and nursed him back to health. He was given antibiotics and needed a lot of rest but in the long run he pulled through. My vet informed me about puppies from Petland and that they come from puppy mills. I was never aware of puppy mills until I got Otis but when I returned home from the vet I researched the topic on the Internet and "My God, people are cruel."

Otis is now 1 year old and as happy as ever but only because I used common sense and took him to my own vet and not Petland’s vet. Petland also said that he was a purebred Boston Terrier and that his papers would arrive in the mail soon after I purchased him. I waited and waited, I even called the Petland store and the sales clerk said I had to speak to the Manager regarding purebred papers.

He never called me back and I was never able to reach him. It's kind of funny because Otis does not look like a purebred Boston Terrier instead he resembles a mix between a Boxer and a Boston Terrier. He has long legs and he does not have muscular stature of a purebred Boston Terrier. His black and white coloring is the only thing that resembles a Boston Terrier. He is a cutely though:)

michele of pickerington, OH April 27, 2009

R.J. was purchased from petland in columbus ohio located on hamilton rd. on july/26/2004. RJ started having seizures the first week we brought him home and has continued to have them about once a month sometimes more. the vet said he will need to be on meds at some point if they get worse.

we are hoping we do not have to go there becase at such a young age they will shorten his life. At age 3 RJ has developed a cataract in one of his eyes and has had his knee come out of socket and may need surgery at some point to fix both problems. RJ has cost us alot of money and will contiune to do so. RJ is a lhasaPoo you would think because of his mix he would not have been inbreed but all his problems prove otherwise. I do not think it is fair for a company to get rich at the expense of these little puppies.

Lou of Kennesaw, GA April 26, 2009

I have been purchasing food from them for years. The people there are great, but I think they just are not being told about this problem. I had one of my Boxers pass away last year and I a convinced it is due to this food now. My other will not eat another bite of this crap.

My one that passed away was health and then when this started to come out 1st about 18mos ago and the hush was on IMHO. She developed a tumor and in 2-3 months was gone. This is CRIMINAL and the people behind this should have to be put down like I had to do to my baby. A IV drip would be the nice way to handle these criminals. Only difference is I would not be crying as they passed away.

Look into this company and there should be a good lawyer who will start a class action suit against them. I don't want a penny since money can not replace Xena so jail, suicide or death penalty would be fine with me. Thank you, A Concerned American and Pet Lover!!!

Anna of San Ann/wesley Chapel, FL April 22, 2009

Overall I was very happy with my decision to purchase a puppy from Petland Wesley Chapel. The puppy is very happy and healthy. She is a great addition to our family. the sales staff are very helpful and knowledgable when helping me prepare to bring my new puppy home. I wont buy a puppy from any other petshop but the Petland in Wesley chapel

Jeremy of Fort Benning, GA April 21, 2009

Jeremy of Fort Benning GA (04/21/09)
I bought a chihuahua from Petland for almot 2000.00 dollars I thought that was kinda of a high price for such a small dog but my wife and two kids wanted her so badly and I must admit i was a little excited myself. I had just returned from the war in Iraq and had a little money saved and i wanted to make my family happy with a new puppy and a companion for my other full blooded chihuahua (that i got for free). I was still unsure about buying her because i had never paid for a dog ... more less gave up 2000.00 for one.

The deciding factor for me was the sales pitch I was convinced by two seperate petland employees that their pets were the most healthy and came from the best breaders and that they take every step to ensure the animals quality and health. Well i bought that line and a month and half later all my dogs hair started faling out, after taking her to the vet i learned she had mange wich there is no cure for and can only be transmitted from mother to puppy. So the breader of my puppy or whoever petland gets their animals from clearly knew that she had this disease, as did my dogs mother, and her mother and the mother before her etc. etc. etc.. If you have ever seen a dog with mange trust me you will notice. Now can someone tell me how not one person new she had mange or that her mother had it.. i mean these are all experts and professionals .... rip off, con-artist liars is more like it. Thank you petland for the 2000.00 dollar lesson in ignorance and mis-trust i will be letting all those that i talk with know they should not purchase so much as a dog collar from you. yours truly, Angry Iraq veteran.

I spent 2000.00 on a dog that i has mange. I am the only one working in my family of four so you can imagine how much 2000.00 means. On top of that every month I have to take her to the vet to get dipped and get her medication this runs a little over a hundred dollars a month and i will have to do this for the rest of her life.

Charles of Jamaica, NY April 18, 2009

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