Complain about a product or service

Purina Pet Foods

Sara of austell, GA September 7, 2009

About two months ago I switched from Purina One to Purina Nature's Recipe. After about three days one of my dogs became very ill, with bloody diahrea and vomiting. It took a week of feeding him home cooked chicken, rice etc before he recovered. Shortly after that the other two dogs became sick with the same symptoms and I likewise cooked homemade food for a week until their symptoms lessened. I had a feeling it was the dog food and I quit giving them the Nature's Recipe and have not had a problem since.

danielle of tucson, AZ August 20, 2009

This complaint is related to my complaint against Purina One Large Breed Puppy due to the exact same problems. I live in Arizona, and my friend lives in Colorado. We were both feeding Nature's Recipe puppy. We were talking on the phone about our dogs being sick when we realized, it was the same sympoms. Very watery diarrhea, that shoots far, vomit the same color and smell. these dogs have not been around each other at all, yet all her dogs and all mine were very very sick.

we stoped using it and then they were fine, until I started them on the second bag of Purina One Large Breed Puppy, it all came back after they were normal. I believe these foods are related, and I plan to comfront the company.

danielle of tucson, AZ August 20, 2009

I have 4 dogs, of all ages and size. I was feeding Purina One Large Breed puppy, because my older dogs needed to put on some extra weight. I was experiancing some problems with the food Natures Recipe, which is currently owned by Purina as well. They were having severe vomitting and diarrhea, both a greenish color. The diarrhea was so bad it would spray on my walls. It was unlike anything I had ever seen. The vomit, was the same color, and smelled the same. You could not figure out what came out of what end.

I had purchsed two bags since i go through it so quickly (natures recipe.) The first bag was fine, but the second one is when all the problems began, I did not keep my reciept or the bag since I use large air tight containers. I threw it away and switched to the Purina One Large Breed Puppy. I went through one whole bags with no problems. I purchased my second bag, and like clock work it all started up again same symptoms as with the natures recipe. Horrified, I had to COOK my dogs food for 3 days because I had to wait to get more money to buy a whole new brand of dog food. Luckily, I kept the bag this time, experiation date was normal, I began to pour the food back into the bag so that I can get store credit when I noticed something horrible. This air tight container had 2 small white worms in the vet bottom, along with a very small black/metalic green beatle. I was shocked. My dogs have been eating bugs? I will be calling Purina One tomorrow, my little puppy has blood in her feces, and my dogs have been having explosive diarrhea for the last 5 days. This diarrhea is like water, and they strain a lot to go. My dogs look sick in the face and are very very ill.

I just had to switch them again because of Purina, and I cant even do a slow switch because of what this food was doing to them. Some bags okay, while others have horrible results. I will never use Purina again.

Christian of West Palm Beach, FL August 1, 2009

We have purchased a brand new bag of Purina One (PurinaOne) Urinary Tract Health Formula for Cats. Upon Feeding this to our cats and them not wanting to eat. We noticed that there are thousands of live insect larvea and cocoon inside of the bag, jumping all around. This is a very dangerous product as we have heard that other cats have died from this.

We have staged a complaint with Purina, very doubt it will go far. We are now returning the food to the store that we purchased it and will never buy that brand again. Our cats have been very sick for days.

Robin of Bessemer City, NC July 10, 2009

I normally feed my 2 cats and 1 kitten Meow Mix, however, the Purina One: Indoor formula was on sale for less than my normal brand; with money being so tight, I went ahead and bought Purina. My mother swears by this brand, and actually thought I was doing an injustice to my babies by feeding them something other than Purina. I wish I had not bought that food. My little kitten died just a week after eating it. She had been lethargic for the last few days, and we planned on taking her to the vet Monday, but she didn't make it that long. She threw up only once or twice, layed around a bit (but still played some), and then I come home tonight and she's was just laying there, on the floor, trying to live... She took her last breath and died in my arms before I could even find a vet that would be open this late and on the weekend. My other two cats seem fine, but I'm throwing out the food and taking them to the vet asap, just to be sure they're OK. I want to know how the people who run this company can live with themselves knowing they have caused so many innocent deaths.

Jillian of Peoria, IL July 10, 2009

I bought a bag of Purina Cat Chow (Indoor Formula) just over a month ago and began feeding it to my cat. Two weeks ago, he began throwing up every time he ate. I thought it was because he ate all the food at once, and scaled back his portions.

Four days ago, I came home to find him stretched out under a table, literally screaming in pain. I rushed him to the emergency vet where we discovered that he had developed a urinary blockage. The more research I have done into the causes and treatment of urinary blockage and crystals, the more people I have discovered used the exact same cat food.

I got my cat out of the hospital two days later with a 600 vet bill. He will also have follow-up appointments, increased chance of future urinary tract issues, and likely be on a special diet for the rest of his life.

Aimee of Newport, TN June 9, 2009

I had been feeding my dog Purina Pro Plan Sensitive for years. Months ago I noticed he had balding spots on his neck. I thought maybe his collar was rubbing against him and that was the problem, even though he has been wearing a collar for most of his life(he's ten). His hair on his back was also thinning.My doctor suggested we get his thyroid checked.I moved and was unable to find Purina Pro Plan so I switched him to Purina One Sensitive. Within a week or so he started vomiting and having diarrhea.

The vet ran a thyroid test-it was borderline low-and other tests and could not find anything wrong, so they gave him meds to treat the symptoms. In two weeks I was back at the vet. They wanted to run a more expensive thyroid test but I was broke so I just got the meds to treat his symptoms. I finally realized maybe it was his food and switched brands and also started to mix it with homemade dog food to cut down on commercial food I was giving him. Since then I have had no more episodes of vomiting and diarrhea and his hair is starting to grow back.

I feel the food amy have been too high in selenium. The signs of chronic selenium toxicity are hair loss, vomiting and diarrhea. I don't know this for a fact but I do know I took my dog off the Purina and he hasn't been ill since.

T of Santa Ana, CA June 7, 2009

With my financial situation tightening (like everyone else) I opted to change my dog from dry Science Diet to dry Purina. My dog ate, but not like he ate before. I mixed in some chicken, but he still didn't want to eat the food. This went on for about four days and, as I again poured fresh food into the bowl, I noticed what looked like larva or their little cocoon things. Dug again in the bag and the amount I found was UNBELIEVABLE! I was shocked, angry and sorry I didn't "listen" to my dog when he wouldn't eat.

I took the bag back to PetSmart and the gentleman there not only promptly gave me credit toward a new bag of Science Diet but - get this - he said, "We get a LOT of returns. They are known to have a problem with that." HELLO??!! "KNOWN to have a problem..." Why is this stuff still on the market. And, if it's known to have a problem, why do they still carry it?

To top things off, my neighbor got a new puppy. I hadn't thought to discuss food with her - the neighbor not the dog - and I noticed her dog's stomach looked bloated. I mentioned the bloat and my neighbor said she wondered about that too. "My dog doesn't eat all that much and when she does, she seems to get sick." A lightbulb went off in my head and I asked what she was feeding her. Sure enough, it was dry PURINA! Immediately asked permission to take it back for her and exchange it for Science Diet. Her dog ate a healthy meal as soon as I got back and within three days, the bloat was gone and she stopped getting ill.

Bottom line: If your dog isn't eating properly, has a bloated stomach, gets ill after eating (vomit or diarrhea) CHECK THE FOOD. Dogs eat. Dogs don't get diarrhea from the air. My suggestion: Stay away from Purina! Thank you for letting me vent.

Kathryn of windermere , FL May 24, 2009

My cat is 2 years old old and he is strictly indoor. Once he was a year old I started feeding him Purina Cat Chow: Indoor Formula because it supposedly had a "good reputation". However, everytime he would eat he would throw up repeatedly. I thought the one bag might have been bad so i fed him something else one time, and he was fine. I switched him back to Purina and not only did he throw up, but he was depressed, and lethargic.

I have been feeding him purina for a few months and he keeps havingn the same reaction, then when i switch him to another brand he is fine. Now whenever I put his food out and its Purina he WILL NOT eat. So, I will not ever purchase a Purina brand ever again because it keeps making my cat sick and not wanting to eat.

James of Cottonwood, CA May 11, 2009

Purina Prepared dog food Beef Stew meal has bad foil seals with product splashed onto the sealing area. Other containers have air pockets sealed under the foil seal and is also rancid. I have called the manufacturer and the store selling the product as an advisory statement. I caught the condition visually before giving this to my pet. Purina is requesting the return of their product for inspection.

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