Sergeant's

Sharee' of Antioch, TN November 16, 2009

I came home from college the weekend of 11/6-11/8 and my dog had been suffering from a terrible infestation of flea's so my brother went to walmart and purchased that horrible product Sergeant's Gold Flea and Tick medication. We applied it as directed and went about our day as usual. Later that Friday night, my dog started foaming at the mouth and whining as though he was in pain. I asked my mother if he was sick and she said no and that he was fine all day and all that week and told me and my brother to keep an eye on him because this was unusual for him. Around 4 a.m. on what was now Saturday morning my dog begin seizing. His legs where flopping, his head twitching uncontrollably, he was whining and crying, and he was breathing unbelievably heavy.

Before discovered, everyone in the house was sleep but were awaken by the banging of my dogs body jerking against the wall. I was in panic and couldn't do anything but cry while my dad and brother tried to give my dog some water and cool him down because he was extremely hot. At this time any near by vet was closed so my dog was forced to suffer, and it was not until 8 a.m. that my dog was driven to the nearest Pet Meds. Unfortunately, by the time my mother and brother walked into the vet my dog went into cardiac arrest and they couldn't revive him.

My dog died sometime between 8:30-9 a.m. on Saturday, November 7, 2009. I am completely heart broken. I can't go a day without tearing up and every time I replay this traumatic moment over in my head I get nauseous. I want justice for my dog, and I want this product removed IMMEDIATELY!!!! If I had known to go online and find some remedy that could possibly save my dog then I would have, but at that time the only thing that was going through my mind was not letting him die suffering, but that is the way he went...SUFFERING AND IN PAIN!!!!!!!!

Kathleen of Portland, ME November 12, 2009

I bought Sargeant's gold flea&tick squeeze on for dogs over the counter at a local Walmart for my two SHIH-TUZES. Within 2 hours of putting one vial on each dog, they were both foaming at the mouth, vomiting and twiching with seizure -like symtoms. I went on-line and google this brand name only to find that there have been many complaints from animal lovers.the dogs having the same /similiar symtons on different breeds and weight. I called the medical number on the box and was informed to wsh my dogs repeatedly with Dawn dish detergent which is a degreaser. And to flush the mouths out with water and give chicken broth. I spent the next several hours washing this killer product out of my dogs. All night long my older 3 1/2 shih tue was racing around the house. She kept trying to comfort herself by rubbing her backon anything she could find.

Meghan of Beacon, NY November 11, 2009

I used Sergeant Gold as directed per the box last night and this morning my dog has been twitching, itching, biting his feet, plagued by pains, not eating or drinking. I bathed him twice with liquid dish soup and took him to the vet who suggested that the medication has given him a neurological reaction... his nerves are receiving impulsed from stimuli he is not actually experiencing. They are very strong and making him very uncomfortable, if the poison doesn't kill him, he will probably break his neck from twitching. Even after being medicated by the vet he has no relief. As I'm writing this I'm listening to him whimper under his covers. There are apparently a lot of pet owner complaining about this product.. IT NEEDS TO BE TAKEN OFF THE SHELF ASAP!

Warren of New Windsor, NY November 11, 2009

I purchased Sergeant's Silver flea & tick squeeze-on for dogs and applied it as directed to my 13lb. dog. Within a half hour he was twitching, scratching and dragging himself across the furniture, experiencing uncontrollable spasms and would not eat or drink. I called Sergeants and they suggested bathing him twice with a detergent that will remove oil. I did this and he continues to have muscle spasms and scratching but he has begun to eat and drink. He is still lithargic 16 hours later.

robin of napa, CA November 9, 2009

I purchased Sergeant's Silver flea & tick squeez-on for my 10 1b Papillon Jingles. I applied the medicine to his back on the evening of Thursday 11/5/09. Over the course of Friday, Saturday, & Sunday, Jingles has been experiencing jerking tremors. He cannot sleep because of the jerking. His head bobbing back & around, like he has neurological damage. Acts like he may be seeing things. He will not eat. Drinks alot of water. I thought he was dying. Jingles has a history of sensitive skin, so his biting and scratching were not immediately a concern. I just upped his benadryl. That did not seem to give him relief at all, which was unusual. Then the other symptons began to present themselves.

This has been the worst nightmare I have ever had with being responsible for bringing harm to my pet! I have had dogs and cats among many other pets, for 50 years, and NEVER have I been through anything like this! Sergeants is a long time name, that has taken advantage of their longstanding name. The corporation heads are absolutely behind the behavior that allows a product like this out into the public. It is a loss game, where they know the losses they experience due to the defective product, is still less than the gains they will experience by the sales. Sergeant's, You have gone too far!! I hope to obtain an attorney for criminal neglect and anything else I can come up with.

aaron of frederick, MD October 31, 2009

after 10 minutes of apply HALF (50% of the recommended application) to my dogs, they are both running around crying and yelping, scratching at their backs like they are in intense pain . After 4 baths washing with dish soap (vet recommended) and applications of vitamin E oil.. my dogs are still in intense distress from this.

James of Holland Patent, NY October 30, 2009

I bought "Sergeant's Gold Flea and Tick Squeeze On" for dogs on 29 October 2009 at Price Chopper. We put the stuff on our dog within hours he was whining, running around, itching and acting like he was seeing things. It was horrible, of course living in the country we were not sure what do, so I went to the internet and when searching for the company I came across all the complaints and the remedy subscribed to them. So at 1 o'clock in the AM I am bathing my two dogs with dish soap. I had to wash them three times to get relief for one dog (George), the other dog (Lady) did not seem to be affected as bad as George but we scrubbed her just in case. George had a very restless night, it seemed he couldn't get comfortable and whined off and on all night. He is still whining occasionally and it is 3 o'clock pm 30 Oct 09. I love my dogs and I fell I intentionally hurt them by buying something other than K-9 Advantage.

I am outraged that such a product is able to keep getting sold while our animals suffer for it. I feel the stores should remove this product name from all stores for the safety of all their customers furry friends. I am going to take the following action; 1) I am filling a complaint with Price Chopper, asking for removal of all Sergeant's products. 2) I will fill a complaint with the National Pesticide Information Center. 3) I will file a complaint with Consumer Affairs. 4) I will file a complaint with the Environmental Protection Agency.

Kathy of Shreveport, LA October 25, 2009

Applied the medication to my large dog, a 75lbs 11 mos old wiemereiner/lab mix and about three hours later noticed copious drooling. Called my sister who is a vet who told me that this stuff is poisonous and that i needed to bather her immediately in dawn dishwashing liquid which I did twice and giver her some benadryl. I did both of those things and now I just have to watch and wait and pray to God that she will not experience all of the horrible awful side effects that all the other pets have suffered.

Michelle of Lincoln, NE October 20, 2009

I applied the sentry Purrscriptions plus on our cat 5 days ago. I bought the cheap brand because I didn't want to pay 3 times as much for frontline (big mistake!)She has not stopped scratching, is lethargic, not eating and my daughter and I have flea bites all over our ankles. We can't sleep at night for feeling fleas crawl on us, wheather they are or not, we've seen them on our bed sheets and even on the box of flea prescription!

Elizabeth of Coos Bay, OR October 10, 2009

I applied Sergeant's Gold Squeeze On to my healthy poodle on Friday, Oct. 2, 2009. I had some grocery shopping to do, so I left the house for about two hours and left the dog home alone. When I returned, my poodle was writhing in pain, whining and whimpering, scratching like crazy, and rubbing up against everything in the house trying to relieve her discomfort. At first, I thought it was just because the fleas were going nuts on her as they were dying, but within another hour, I noticed that she was having trouble walking and she could not sit still for even a second.

The area where I had applied the Sergeant's had also turned beet red and was very irritated. I immediately realized that she was having a serious reaction to the Sergeant's and bathed her to get the stuff off. I didn't know about using dawn, so I used her normal pet shampoo. The first bath gave her no relief at all and actually seemed to intensify the effect. It was after hours on a Friday night and I could not afford the 300.00 emergency vet fee to take her in. I continued to bathe her two more times, and gave her a benadryl, but to no avail. The poor dog was still whining, itching, and writhing in pain for more than 24 hours.

The next morning, I had to put a dog shirt on her to keep her from scratching herself into a bloody mass. She was dehydrated and whenever she drank, she would throw up the water I gave her. Her skin was hot to the touch and very red. She was in so much agony and there was nothing I could do. I've never felt so guilty and helpless in my life! It's been a week now, and her skin is still red and sore, but she is getting better, thank God. I talked to my vet on Monday morning, after the incident, and she told me that she has seen this reaction in animals numerous times and not to use Sergeant's as it is very toxic to animals. I asked her about the flea collars (I had purchased one at the same time I purchased the squeeze on along with some cat wormer for my cats) and she told me that the collars were toxic as well and not to use them.

I immediately called the store manager where I had purchased the Sergeant's products, and he told me to bring the unused tubes of flea control back to him as well as the other products I had purchased. When I took them back, the manager was puzzled as to how I had gotten the flea control from his store because he had pulled the product the month prior due to numerous customer complaints and a recall on the same product. Then he looked at the product package and knew immediately what had happened. Sergeant's had sent out a new batch of the Squeeze on in different packaging, but with the same horrible results to pets! He was horrified, and immediately ordered his staff to pull all of Sergeant's products from their shelves and notified their corporate office of what had happened. He also graciously reimbursed me for all of the Sergean't products I had purchsed.

I won't use any of them after that incident. My dog is still chewing at her paws and scratching constantly. Under my vets advice, I can't even treat her for fleas again with the Frontline for at least a month to give her skin time to heal, so she has that issue to deal with as well. I have since read thousands of letters and complaints regarding the dangers of the Sergeant's products. When I e-mailed Sergeant's, they did reply a couple of days later with so called "sympathy" for my pet and apologized for the fact that my dog "may have had a reaction to their product", and more or less told me that this does happen from time to time but the numbers were statistically low. Bull....! My dog definitely had a severe reaction and could have died and from what I have read and researched in the last week, the numbers are way more than "low"! They also asked me to send them the package or proof of purchase so they could "start their own investigation".

I e-mailed them back and let them know that I had already been reimbursed for their atrocity by the store and let them know that I was going to do everything in my power to get their products pulled from every shelf. I have so far accomplished that feat with one store. This product is dangerous and I will warn everyone I come in contact with about Sergeant's and their negligence. This company is heartless and needs to be shut down before any more pets have to suffer! Please help to stop them.

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