NEWS    RECALLS    COMPLAINT FORM    SCAM ALERTS   RESOURCES  
Small Claims Guide   Class Actions   Lemon Laws   FAQ   Newsletters  
Share


Complain about a product or service

Automotive    Education    Employment    Electronics    Family    Finance    Health    Homeowners    Insurance    Pets    Shopping    Travel     Print This     Email This    




Sergeant's





Michelle of Tacoma, WA October 9, 2009

I applied Sargeant's gold flea and tick product on to my dogs. Approximately 2 hours later my shih tzu was foaming heavily and having tremors badly. I called the number on the box for help and did exactly what I was told to do. We bathed her 3 times with dish soap and gave her tuna water to help her. This did not work. I then had to take her to the emergency vet hospital for treatment. They gave her I.V. fluids and two other medications to help her.she was given butorphanol and diphenhydramine. It is now 8:30 a.m. she only slept an hour or two even though she was given those types of sedatives.She cried and whined all night long. She also was twitching and scratching very badly. I then took her to her regular vet. She was examined closely and given two more medications prednisone and valium to help with the irritation and tremors. I am to watch her closely for the next several days and I am to return if she does not get better or if she gets worse. The bills have come to a total of 236.13 + 30.00 for the flea remedy that I purchased at Fred Meyer's in Tacoma for both of our dogs in which had to be washed off thoroughly so Plinko would not be exposed further and they cannot use any longer. I feel strongly that Sargeants should reimburse me for all charges both the flea and tick medication and the vet bills. This product should be pulled off the market. It can be a death sentence for many pets.

Brett of Boulder City, NV October 9, 2009

Sergeants gold flea and tick is JUNK, JUNK, JUNK! I have a 29 lb dog, applied the 21 to 39lb product and he absolutely went nuts! Crying, whining, barking, he was miserable for 2 days. I finally called the number on the back of the box and was told to wash him thoroughly with dish soap to try to get it off his skin. I have an appointment with the vet today, hopefully the bath will make hime feel better. What a terrible product! Stay clear! I see there are over 48 pages of complaints on this site about this product! How can it still be on the market?

Matt of Novi, MI October 8, 2009

On October 7th, 2009 I applied to directed amount of Sergeant's Gold Flea and Tick treatment to my dog. Approximately 3 hours later my dog could NOT sit still. She was running rapidly around the house. The entire time she was running around the house she was drooling excessively and even vomited a little white foam two times. My dog was very ill for a few hours. It has only been a few hours since this has happened. Therefore, I don't know what is going to happen in the upcoming days. For all that I have read on the Internet about this product I would VERY MUCH like to file a complaint on this company!! How is this product on the shelves?!?!?! If I have to take my dog to the vet or the hospital I would like to be paid compensation for my problems and for my dog's suffering!!!

Sharon of Port Orchard, WA October 6, 2009

Yesterday I put Sergeant's Gold on my little chihuahua. Thinking it would be a good product This is the first time I used it. It took several hours before her symptons showed. When the symptons started I started researching and found a lot of complaints about this product. I am treating my little girl the same way they did.

The one I really am happy with is using chicken broth and water mixture. The posting stated that the chicken broth help to get the poison out of her system. The best thing is I was able get enough fluid down her to help her not to become dehydrated. This product is dangerous to our friends. I hope it is taken off the market. So far my chihuahua is suffering the itching, soreness and burning.

tiffany of vancouver, WA October 6, 2009

Used sergeant's gold squeeze on my cat on 9/16/09. Less than 5 minutes she started to twitch, jump, trying to clean the back of her neck, having tremors. I checked the back of the box and followed the directions and washed her of twice with mild soap like they instructed to do. She hide under the bed the rest of the night. The next morning her tremors were worse so I called up my Vet and they said to bring her in cause she can die from that!

I started to freak out thinking this is my Son's cat and how would I explain this to my kids if she had passed. Took her to the vet pronto! They washed her off twice and had to stick her neck with solution in various places to flush it out and had to keep an eye on her throughout the night. And left me with a pricey Vet bill!

Lynda of Rozet, WY October 6, 2009

I bought Sergeant's Gold Flea and Tick Squeeze on for dogs. We put the stuff on our dog within hours he was whining, running around, itching and acting like he was seeing things. It was horrible of course living in the country we where not sure what do so after a day of this going on we gave him a bath he seems to being doing better now but from others that have had this problem I have found out that I need to give him more baths to get this off his skin.

I am outraged that such a product is able to go on and keep getting sold while our animals suffer for it. Right now we just have the scabs on his back and the itching. I hope nothing else is there or long lasting.

Cynthia of Napa, CA October 4, 2009

On the evening of October 3, 2009, I went to a Lucky grocery store looking for a topical flea and tick medication since I had run out of Sentinel and I needed something in the meantime.... so I chose Sergeants silver flea and tick medication.... what a HUGE mistake that was!!! Within an hour my dog was whimpering, rolling around, twitching and vomiting.

I was not quite sure what is was since he has been battling hot spots for the last week and I had found 3 fleas on him the previous day... so I did not make the connection right away; luckily, within the next few hours, I began researching on the internet about this product, symptoms, and what to do with the symptoms. I could not BELIEVE how many pages of complaints I found on the ACPSA online community.... and then I was referred to this page and there are EVEN more pages of complaints outlining similar reactions in their dogs and what to do; I washed my dog several times with mild dishwashing detergent within a 24 hour period, applied vitamin E oil and fed him chicken broth- finally after 14 hours of fidgeting around, he is sleeping comfortably. This is a TRAVESTY- WHY in the WORLD would this product continue to be sold?

Is there not a FDA procedure for pet products? Is the criterion so low that Sergeants can still be in business selling this HORRIBLE product while infecting the felines and hounds of the United States? I will write their company as well as encourage Lucky and Wal-mart to take this CRAP off their shelves IMMEDIATELY!! Why isn't there a class-action suit against them? I believe as consumers we are in every right to sue this company for the harm and future harm of domestic pets such as cats and dogs. I think PETA should be informed as well(they probably already know)- PLEASE PASS this along....I would hate for any other animal owners to be duped by this product and think it is okay to buy it since it is sold in the animal section of a local store.

As a pet owner, there is NO WORSE feeling... knowing that you unintentionally put your pet in harms way.DO NOT BUY or SUPPORT SARGEANTS or ANY STORE BOUGHT BRAND OF FLEA and TICK MEDICATION- there is a REASON that veterinarian DO NOT SUPPORT THOSE brands and encourage you to buy Sentinel or Frontline

martha of somerset center, MI October 4, 2009

I used sergeant's gold on my two dogs and it was a nightmare for me and my dogs. one dog was up all night crying, i gave her two baths and put hydrocortisone cream on her and gave her diphenhydramine. the second night i thought i mite lose her she was so bad. the other dog was really bad too, not as bad as her but he was still very sick, after he had two baths and so on. this should be taken off the market. it was advertise as being better then frontline there is no way as good maybe better at killing your dog. I am not going to stop at this complain. I love my dogs and it was awful to see them suffer like they did.

Holly of North Andover, MA September 29, 2009

Yesterday (9/28/09) my husband applied the Sentry Pro XFC flea and tick spot treatment to our 12 yr old Weimaraner. He followed the directions exactly, not having to apply any of this medication before. Not more than an hour later he started shaking, panting uncontrolably, and constantly itching his skin. His temperture soared as he paced frantically around our house. I called the vet who said to bath him immediately, which we did twice, and to keep him cool due to his very hot skin. We applied cold towels, and tried to calm him down with no avail. We then called the emergency animal hospital who told us to come in right away. They said that this particular treatment was very bad and to not use it again. They then give our dog a shot of Benadryl which seemed to at least help him sleep last night and cool his temp. Not only has this caused me to incur a vet bill of 190, but I have to take some sick time to watch my pet and administer more Benadryl as the symptoms return.

I'm so upset that this product remains on the shelves when I have seen so many complaints that match my dog's symptoms exactly. There are no warnings on the box of possible side affects like this, yet the thousands of complaints I have read all seem to all have the same reactions that my dog exhibited. Pet owners need to know how bad this product can affect their pet. If I had known what could have possibly happened, I woud have never bought this treatment. I'm sickened to know that this treatment is still out there, and pet-lovers like me are still buying it with horrible results.

Lisa of Valencia, CA September 28, 2009

I applied the product as directed to my 9lb Terrier mix. We have used other brands of topical squeeze on flea protection before and he has never had any problems. He immediately began to whine, cry and try to scratch and rub the mediine off. He was panting and obviously uncomfortable. I immediately called the 800 number and was basically told that I should not have used a flea shampoo prior to applying the Sentry Pro product. No where on the box does it say this. I was told to wash the dog 3-4 times with Dawn dishsoap which I did. The poor thing cried miserably while I washed him, water seems to further irritate the area. It also did not relieve the itching. I had to go out a purchase benedryl and apply aloe to the area to help lesson the discomfort. He is still scratching but I am not seeing any visable irratation although he is starting to lose some hair in clumps.

I WISH I had read the on site info regarding this product as others have had similar experiences based on the postings. When you purchase a product form a company you assume is reputable and from a store that is reputable, you don't expect to have to look everything up prior to purchase. For my dog as well as others to have such a severe reaction and to still have this product on the shelves is horrible. I wrote Sergeants a nasty email and am taking the remaining products back to Petsmart and insisting on seeing a manager! Our pets depend on us to take care of them, not cause them pain. And for the woman who basically said it was my fault for bathing him in flea shampoo...what a crock, I waited over 72 hrs before I applied the flea treatment. This is pretty standard proceedure for most folks and I do NOT leave the flea shampoo on the dog, just a wash and rinse. Sergeants should be sued! Seems like there are enough complaints on here to warrent it. I might even post a video on You-Tube warning others!

 1  ...  ←Previous  1  2  3  4  Next→  ...  50 

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share

Follow us on Twitter.

FREE CONSUMER NEWSLETTERS

The Daily Consumer
Afternoons M-F

Sign up now!


Consumer News & Alerts
Every Sunday

Sign up now!





CONSUMER NEWS

SAFETY RECALLS

Back to the top |

Advertisement


Custom Search
AUTOMOTIVE
• Dealers
• Manufacturers
• Service
• Extended Warranties
• Lemon Laws
• Recalls
• Tires
• Transporters

FAMILY
• Aging
• Children, Parenting
• Recalls
• Dating
• Education
• Entertainment
• Pets
• Weddings
FINANCE
• Annuities
• Banks
• Credit Cards
• Debt Collection
• Debt Counseling
• Insurance
• Investing
• Loans
• Mortgages
• Payday Loans
• Student Loans
• Tax Prep

HEALTH
• Doctors
• Drugs, Pharmacies
• Health Clubs
• Hearing Care
• Hospitals
• Nursing Homes
• Nutrition, Diets
• Vision Care
• Weight Loss
HOUSE & HOME
• Appliances
• Cookware
• Furniture
• Home Improvements
• Lawn & Garden
• Movers
• Pools & Spas
• Realtors, Rental Agents
• Recalls
• Utilities

ELECTRONICS
• Cable TV/DBS
• Cameras
• Cell Phones
• Computers
• Home Electronics
• Internet Access
• Local Phone Service
• Long Distance
• VoIP
SHOPPING
• In-Home
• Online
• Retail Stores
• Sporting Goods
• Supermarkets
• Telemarketers

TRAVEL
• Airlines
• Bus Lines
• Car Rental
• Cruises
• Hotels
• Travel Agents
• Trains

RESOURCES
• Class Actions
• Complaint Form
• Small Claims Guide
• Lemon Laws
CONSUMER NEWS
• Latest News
• Automotive
• Telecom
• Financial
• Health
• Homeowners
• Scams
• Seniors
• Travel
• More ...

RECALLS
• Automotive
• Children's Products
• Drugs
• Food
• Household Products
• Sporting Goods

ABOUT US
• FAQ
• Privacy Policy
• Advertise With Us
• Newsroom
• Syndication
• Terms of Use

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.