Sergeant's

Lynn of North Attleboro, MA September 27, 2009

My daugther is a first time cat owner and purchased Sergents Gold for cats 5lb and under squeeze flea liquid. Her cat has a bald spot and red sore rash about the size of a silver dollar. She was fortunate enough to try and wash it off immediately after applying because of her cat's reaction. She felt there was something wrong. She has been observing her to be sure nothing else shows. She bathed her in Dawn and Baby Shampoo (the latter recommended by the Vet). The cat is still scratching at the bald/red spot. After reading all the horror stories, why is this product still on the market????? I am going to return the package to Target - it still has 2 applications - for a refund. I will request that Target take this dangerous product off their shevles. My daughter was one of the lucky ones so far...but only time will tell. She told me she will only use products proven like Frontline and Advantage!!!!

francis of southport, NC September 27, 2009

We applied the sergeants gold to our shitzu tonight and we hope he makes it he is going insane we have done everything they said to do, how can they continue to poisen peoples pets they must be stopped we could not believe all the people we have found on line that this has happened to. Our dog had better be alright or there will be trouble for sure

Cathy of Cherry Valley, MA September 24, 2009

We used the Sergeant's Gold Flea & Tick Squeeze-On on both my Aussie puppies (each around 14 lbs). Within a couple of hours one of our puppies was vomitting, salivating profusely, had dialated pupils, and extremely skiddish behavior including rubbing his face all over the carpet in circles. He whimpered all night and was extremely uncomfortable as were we as we were up with him all night. Our other puppy experienced a little bit of peculiar behavior but not nearly as bad as her brother. We were afraid we would lose him during the night - He really was that bad off! I have contacted Sergeant's and they are claiming if I send the vet bill and empty box of Sergeant's Gold that they will reimburse us for both but we will see. The sad thing is you buy a product trying to protect your pet and then find out you poisoned them yourself - it doesn't make you feel too good. This has caused agony to our family and I just hope and pray our little boy will be okay and will recover quickly.

Chelsey of Albany, OR September 24, 2009

I used Sergeants Gold Flea and Tick for my 9 year old hound dog two days ago. He had a horrible reaction which caused him to seizure and vomit. He was licking and drooling uncontrollably. I immediately called the poison control number on the back of the box and was told to wash him with Dawn dish soap, give him Tuna water to drink, and to rub vitamin D oil on his skin where a rash had begun to develop. We washed him as directed however the itching and burning, vomiting, and fatigue was so extreme we took him to the vet.

Once at the vet he laid on the floor and cried until they gave him medication for his pain. After the exam the Vet gave him Prednizone and Antibiotics as well as Pain medication and an acid reducer due to having to take so much medication. Its been two days and blisters have now formed on his skin where the medication was applied. I am heartbroken that this has happened. My pets ARE my kids and I would NEVER use a product knowing that it could hurt or kill them. He is still slowly recovering, and when I spoke to Sergeants about the vet bills I was informed that it was a legal issue that they could not speak to me about.

shevonne of kingsport , TN September 24, 2009

after applying the flea meds to two of my dogs 1 of them immediately began vomiting and unable to breathe, after taking him to the emergency vet and bathing him he seemed to improve. the second one spent the night at the emergency vet due to the meds poisoning him and causing him so much pain. its been 24 hrs and he is still in major distress and unable to get comfortable.

Cindy of Niles, MI September 20, 2009

I applied the flea and tick solution to my dog. Within 15-30 minutes he was tryin to lick it off his back as if in a panic. At first I thought that he was just sensitive about the application of it being wet, but then he began to run around irraticly acting as if it might be burning his skin. He would try to chew at the site and which and yelp in pain. I tried to calm him and he was watering at the mouth. After about two hours, he was even more distressed and panting heavily even as I had him lying down as I tried to calm him. His heart rate was very rapid. I finally decided to just bathe him and take the flea and tick product off. He is still acting odd today and will stop frequently and just scratch the area behind his neck and yelp. He's definetly not back to normal yet. He seems lethargic yet scared, as if he is still experiencing pain.

Sarah of Hartford, MI September 18, 2009

Applied as directed Sergeants Silver Flea & tick squeeze on for dogs. For dogs 9 lbs to 20 lbs on my 5 pomeranians. During the first hour they all were stating to scratch which I believed was due to the killing of the fleas that where on them. As time progressed the scratching became immensly worse. At this time I decided this is not what should be happening. I looked on the product to see if there was anything pertaining to what to do if a problem arouse. Nothing but phone numbers.

I called the 800 number and told them of the problem I was having instead of forwarding me to the poison control area, they ask some stupid questions that wouldnt have anything to do with how to relieve the situation. For example the names of the dogs? Finally after fifty million questions, they transferred me over to posion control, they said that there was a potent ingreadient in this product that could cause toxic reactions. They said immediately bath each dog 3 times with Dawn dish liquid. Thats was a feat with 5 dogs. It seemed to help a couple of them somewhat. They all where still scratching at the area where product was applied.

Called my dogs vet and told him what happened and he asked if any of the dogs where drooling and or shaking. One of the dogs was doing such and he said immediately to get to the office and pick up a prescription of Diazapam to stop the convulsion and the drooling and to make sure the others didnt start doing the same. It relaxed 4 of them and made them tired. One of my females it didnt help at all. She still was just like she was out of her mind. She couldnt sit still. Gave another pill as directed by vet and still nothing happened.

Called vet to let him know and he suggested to give cold compresses on the area, and then put some baby oil and massage on the area and another bath of dawn dish liquid and see if that help another pill if needed. So did all that. Still all night she didnt sleep, cried and hollered like I have never heard a dog do. She was in major pain and me also to see her suffering. Next morning called vets office and they told me to bring her in. The other dogs where still itching but not drooling or anything. Thank God. Vet gave her a shot of Dexamethasone and sprayed some medication on the area of application which was now a major burn. She cried and cried. Gave prednisolone for itching to give to all the dogs.

The shot and all finally made her relax so she got some sleep. A day later 3 out of the 5 dogs have major sores where the application was applied and raw where it burned there skin right off.

I again went to the vet and got some spray on medication to put on spots of the burns. I took the female that had the worse burn because it had created a big bump. He checked her over and said that he had never seen it that bad before it was like a 3rd degree burn from that product. So now its a waiting game to see what else will come from this product that needs to be taken off the shelf before more dogs have to suffer along with their owners.

Kaity of Brooklyn, NY September 16, 2009

Two days ago, I bought Sentry XFC Pro from the pet store since I know my shih-tzu has fleas. This is the first time he ever experience having fleas. Once I got home, I applied the one application as direction on the box from the neck to the mid section of his back. Two hours later, he was pacing back and forth, barking, whimpering and in obvious pain. I initially thought that the medicine was working and the fleas were probably grabbing extra to dear life on his coat of hair. However, this went out ALL NIGHT! I stayed up with him trying to rub his tummy to sleep. Typically, he loves it but that night, he will close his eyes and jump up all of a sudden. He was panting and this went on for the whole entire night. I knew there was something wrong, so I helped him take a bath hoping to get rid of the medicine. The second night (24 hours) later he was still twitching here and there and noticeably uncomfortable sleeping. After reading the reviews, all pet stores needs to take this product! It heart-wrenching for a pet lover to know how much pain your pet is going through.

Lynn of Tinley Park, IL September 15, 2009

I applied Sergeants on my 10 lb shihtzu- within minutes, he was pacing, panting, and just very agitated. I read the back of box, and immediately gave my dog a bath. Then called 800 # who advised to wash again, but use Dawn dish soap - which I did. This reaction continued all night. I gave him one more bath, but he could not stop scrathing. The following morning I took him to the vet, the vet confirmed that they have seen many dogs after using this product who have had severe reactions. They gave my dog some benedryl and he was much better by that evening. I am going back to the store where I purchased it, and returning the second box... and also giving them a print out of these complaints. THIS PRODUCT needs to come off the shelf. I thank GOD that I was home, and did not apply and leave for work. I cannot imagine what I would have came home to.

John of Commack, NY September 15, 2009

My Goldendoodle has a bad reaction to this tick and flea product from Sergeant. About 2 hrs after application, the dog experienced heightened agitation, nervousness, pacing, etc. Our dog was obviously in distress and could not relax long enough to fall asleep. On the advice of the ASPCA Poision Control Hotline, we bathed our dog over several hours with Dawn Dishwashing soap. The product packaging did not accurately state the potential for negative reaction to this product and the control centers seemed to be very familiar with the reaction to this product. I can not see the value of offering this product for sale after experiencing firsthand the suffering it can cause. Thankfully after 24 hrs our dog seems to have returned to normal, I consider us lucky although I would not want to experience that again nor have any other dowg owners go through this.

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