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Juliette of Garden City NY (12/24/08)
My family purchased a puppy for our children for Christmas. Within 20 hours of puchase, we were at the vet and then the animal hospital. Two days later, the puppy died. We were crying and very sad. The puppy had Parvo virus. We looked up the breeder, Jessica F, and found out that she runs a puppy mill in Missouri, and there are many compaints against her. Yet Shake a Paw continues to do business with her. They stated they have worked with her for 4 years.
Shake a Paw instructed us to throw out everything the puppy slept on or touched, as Parvo is highly contagious and fatal to many animals. So we did. We returned all of the unused products. At this point, they told us that they would not refund all of the accessories for the dog, which totaled over 500! When I started to cry at the store Mark took me outside and proceeded to have a tantrum and yell at me as if I had done something wrong. I felt threatened and walked away.
Lost 500. Pain and suffering for my family. Marci of Yardley, PA November 28, 2008
Marci of Yardley PA (11/28/08)
We purchased a Yorkie in December 2007. Upon getting him home and observing him, we noticed her would drink huge amounts and pee as if the water would go in and straight out of him. This behavior continued and we brought it up with our vet. At first the vet mentioned Diabetes Insipitus but said it was rare. We took urine samples to vet and we found his urine had no Specific Gravity. This led the vet to diagnose Diabetes Insipitus and tell us that we had a very sick dog. My children were already attached to the puppy and we knew with this disease if we gave the dog back to Shake A Paw, they would probably have him put to sleep. The medication that he must take everyday twice is DDAVP,Desmopressin, a hormone that this dog is missing.
Since December we have spent approx 1800 on medication plus more in the vet bills. We notified American Express and had the charges for the dog disputed. American Express found in our favor and reversed the charges. Jeff then, fraudulently used our credit card number again, to charge us again. We were informed by American Express that it was illegal for him to use our credit card number to charge us again and also against AMEX's agreement with their merchants. AMEX once again investigated the charges and again, reversed the charges.
Now, Jeff from Shake A Paw is suing me for the charges. I go to court on December 17th, 2008.
Meds will cost us 300 per month for the rest of this dogs life. He must be monitored for his blood pressure and specific gravity of his urine monthly for the rest of his life. His condition will worsen and his kidneys will always be in danger of failing. Medication will be metabolized thru the liver so there is a chance of damage to his liver at any time. Rachel of New York, NY September 12, 2008
Rachel of New York NY (09/12/08)
My boyfriend and I have been to shake a paw in lynbrook numerous times and last week we decided to purchase a boxer.While I was at work my boyfriend went to the store to purchase te boxer without me. She was 5 month old boxer we called roxy she was kinda skinny but jeff assured us it was just normal. The dog was on sale for 850 and he gave my boyfriend a deal of 850 but after all these ludacris charges came out to a little shy of 1000 dollars
when I cam home to my new puppy i noticed she looked skinnier within in a couple hours she started vomiting and pooping blood then a gag then looked like dry heaves in human terms. As soon as my boyfriend paid thats when he said they started saying all the medications the dog was one the poor dog was miserabllleee!!!!
we ended up having to take her to a animal hospital in westbury,long island in the middle of the nite the vet was soo nice after seeing the dog she notified us that the dog was VERRYY sick and that if we were to keep her it woulld cost us thousands in medical bills she said the dog was extremley skinny extremley dehydrated a bacteria infection due to the boold in her fecal matter bad case of kennel cough etc. But most of all she believed that roxy had parvo which is an illness that 98% live so we were heart broken and very upset by the fact that they had sold us a sickdog...no wonder she was on sale
unfortunatley if i was more finacialy stable I would of loved to keep her but we decided we would have to give her back the vet issued us a form of unfitness that way we would get our money back which was the least of the worries at the time. My boyfriend and i arrived at the time they opened to be greeted by the very unproffesional and rude mananger Tashi letting us know we would be reiumbiursed in 10 business days by check meanhwile my boyfriend had paid cash.
Unfortunatly we had to call the police to help us settle the matter because my boyfriend was very upset the manager himself said that jeff the salesman are in no way qualified about dogs there pure salesman no knowledge whatsoever about our roxys health conditions.I will NEVER EVER go to shake a paw again horrible service and sick dogs and to put the cherry on top of our story our new puppy that lasted us a couple hours was put back for sale.
Jennifer of Northport, NY August 20, 2008
Jennifer of Northport NY (08/20/08)
Shake a Paw is not only terrible for dogs, but for rabbits as well. I bought my 2 month old (sup. a flop, who knows) bunny and I was obsessed with him. He was so adorable and was doing great. My boyfriend works nights, so he was perfect and I could come home to him every night. He was so soft and fluffy and happy. About 5 days after I got him, I noticed he stopped pooping. I called the vet the following day and went in the next day.
After a vet (87), an emergency vet (257), and a super rabbit vet (398, so far), I found my rabbit to have GI Statis. It's a condition that clogs up the rabbits intense. He is currently in the ICU and it doesn't look good. I am so miserable. I bonded with this amazing, personable bunny. When I called Shake a Paw to complain, they said they would give me a new one and I could give them the sick one back. Ohhh, okay, so I would give them the sick bunny back and they would toss him...or try to re-sell him?
NO ONE there knew what they were talking about. My vet even called to complain. What are these people thinking? I am sorry, but I am an animal lover, not hater and I just don't toss out a 2 month old bunny and get a new one. My vet also said she has seen multiple animals come out of shake a paw with major problems. If my bunny dies, which would make me MISERABLE, I am going after Shake A Paw BIG TIME. John of Mineola, NY July 25, 2008
John of Mineola NY (07/25/08)
Chocolate Lab was diagnosed with hip dysplasia when nutuered at 4 months of age and all that was offered was a new puppy and or half of the purchase price if we were to opt for the six thousand dollar surgery.
The lab is lame and is not a normal functioning dog. Maegan of Levittown, NY June 14, 2008
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