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About Us

ConsumerAffairs.com, founded in 1998, is an independent consumer publication. We are supported solely by advertising revenue and do not solicit or accept grants or donations from corporations, foundations or government agencies. We have no business association or ownership interest in any of the products or services reviewed on our site. All of our services to consumers are free of charge.

Our Founder and CEO is veteran journalist and public affairs executive James R. Hood. Hood was Deputy Director/Broadcast Services for The Associated Press, Senior Vice President of United Press International and Founder and CEO of Zapnews, an independent news service later sold to ABC News. He directs our staff of award-winning journalists who cover beats including the United States Congress and all major consumer topics.

We are happy to work with the media to provide information about consumer issues. We can furnish contact information about selected complainants as well as background information on companies, products and services.

Contact Information

The quickest way to contact us is with our Press Contact Form. You may call 213 814-2915 but we are not always able to answer telephone calls, whereas whereas email is monitored regularly. Whichever method you use, we must receive an email from you whose address corresponds to your publication name before we can release any information.

Corporate Headquarters
ConsumerAffairs.com
11400 West Olympic Boulevard, Suite 200
Los Angeles, CA 90064
Phone 213 291-8086 Fax 800 779-0816
Email: info at consumeraffairs.com (where "at" = "@")

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