Trans Union

Virginia of Sterling, CO November 4, 2008

Virginia of Sterling CO (11/04/08)
Like others I have tried to cancel charges for services not provided by Transunion and I finally put a freeze on my credit card to stop it. Since that time I have been threatened with a lawsuit or a negative on my credit report. This seems to be akin to hiring a thief to protect your home from burglary.

Courtney of Milwaukee, WI October 9, 2008

Courtney of Milwaukee WI (10/09/08)
I sent for my credit report and as i looked at them there are so many bills paid over the years that should have been taken off.that would really improve my credit score but it seem that they aren't going to remove them until there ready to.

My insurance went up several hundred dollars because of this nonsence.My house insurance. I TALKED TO MY INSURANCE AGENT AND HE SAID THAT IT MAY TAKE YEARS FOR THEM TO REMOVE THE PAID BILLS. WHAT CAN I DO?

Michael of Washington, DC October 7, 2008

Michael of Washington DC (10/07/08)
I have accounts on my credit report saying I still owe certain companies money. Companies I know I paid due to looking at my account whom I bank with and the companies whom I paid with receipts. All I clearly want is this ERRONEOUS information updated in all 3 credit bureaus systems showing that I have paid and removed off my report.

Still on my credit report showing I still owe the agency money. Currently making my credit score a 580 and below to the point I cannot get a car loan in the military.

Gerald of Concord, CA September 24, 2008

Gerald of Concord CA (09/24/08)
Attempted to file a fraud alert, to no avail. Ended up with a robot voice saying thank you for contacting T. U. & the connection was severed. Trans Union has incorrectly reported my credit and Personal information for 11 years. My I.D.- Soc.Sec. were stolen in 1997. The Perp. was arrested and jumped bail-never recaptured.

You can't explain the many problems involved trying to clean up such a mess. It has taken me 11 years and the only one of the three credit agencies who has gotten it right is Experian. Equifax is a close 2nd, and they have corected errors when asked. Trans Union has been negative to me and any inquires for the past 11+ years. I am at present sending them a formal inquiry by reqistered mail. 1. To post a fraud alert 2. I want a copy of my credit report.

Steve of Oregon, WI September 22, 2008

Steve of Oregon WI (09/22/08)
My son and I have basically the same name which can be confusing sometimes. We do have different SS#'s, different birth dates, and different middle names. When TransUnion received credit information on my son they searched their database found a similar name that had a matching address (10 years old for my son, current for me)and COMPLETELY INORING the current address and birth date differences they just changed my information which combined the credit for my son and I. Now, according to them, I have an alias. He has access to all my information and I have access to his. How inappropriate and illegal is that?

When I contacted TransUnion, their solution was that I had to dispute all the things that weren't mine and then they asked me to mail to them in the standard US mail service a copy of my Drivers License along with my complete name address and Social Security Number to PROOVE who I was. All that in an envelope through the US mail service - How stupid do they think I am? I complained up the chain of command at the TransUnion telephone customer service department, wouldn't take NO for an answer, until I finally got someone that was actually in the United States and could speak English without an extremely thick Indian accent.

The policy of TransUnion is if they find a match in their database like mine and my son's the information like birthdate will automatically update to the new information regardless of the obvious discrepancies. I was told that that is how their system works and there was no one higher that I could speak with, ARRGH! Their solution of updating the information to current was only temporarym they couldn't guarantee that the same thing would not happen again tomorrow. I was just suppose to suck it up and pay them money and check my credit constantly to see if they screwed it up again.

The ONLY way I can prevent TransUnion from changing my information is to freeze my credit. TransUnion has a system-wide global problem and I have top freeze MY credit because they can't fix their problem! Anyone else see a problem with that? If you are interested Equifax report seemed to be accurate and Experian recognized their error and addressed the problem INSTANTLY! I'm frustrated!

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