Trans Union

Tom of Vancouver, BC March 16, 2009

Tom of Vancouver BC (03/16/09)
Compared to Equifax, TransUnion was and is a terrible experience when it comes to credit reporting. Poor service, aweful ESL issues, endlessly being put on hold, problems with communication due to many, many language barriers - the list goes on. The thing that irked me the most was the lies and passing the buck. I was told to call one number with firm commitments by 2 different people that they could help me sort out file errors and how to access US credit reports (I live in Canada). The person (s) who I called were indifferent, patronizing and poorly familiarized with their own procedures. The industry needs an overhall.

I have spent hours on the phone, racked up lengthy phone bills, cannot access my files, and am being denied a mortgage at the rate I am seeking due to an inability to check (the bank or myself) my US file. Even when checking the Canadian credit report, the service was terrible, with conflicting instructions, no customer service, non complaint resolution process and privacy issues.

Tim of Medford, OR March 9, 2009

Tim of Medford OR (03/09/09)
this company has atached to my bank acount and caused a overdraft of31.65 and 6.95 and 27.00 a total of65.60 I would like to have these charges reversed and to be removed from there email list.

Marvin of Westland, MI March 8, 2009

Marvin of Westland MI (03/08/09)
I am 20 years old. My father's info has been on my credit report since I was 16 years old, according to the documents I reviewed. I applied for a bank account 2/27/09 and I was told that I could not open a checking account because of my credit history. The report that was given to me by the banks had my father's information (ssn,birthdate,etc) and bankruptcy on my credit report. As a result, I am having problems getting a apartment, credit etc.

I submitted a letter to all three credit companies and they stated that the information was not on my credit report. I need to find out who is reporting this information to the credit report companies when I apply for credit, and how do I have this error removed. I cannot get a apartment or credit.

Sandra of Jersey City, NJ March 6, 2009

Sandra of Jersey City NJ (03/06/09)
I requested that my creit report be updated by mail 3x, each time they say after n vestattions the findings are the same. Then i call to speak with some one directly and he says they will investigate again once again I get a notice that the finding are the same. THEY are not teh same all this says to me it that they really did not investigate. Something is wrong here I sent in the documentation to Transunion myself and stil the same issue I told them to investigate on there own and yet they say the ifo is teh same. THIS IS NOT TRUE I HAVE PROVED THIS ALREADY and it they would actually INVESTIGATE they would know its true also. There has to be sometjing I can do otherwise I have this judgementon my credit report that does not exsist. HELPPPPPPP!!!

I can't get a loan from the bank because they thing this is active , They have asked me many times to fix this and I have done everything possible to do so. I'm trying to buy a house and this issue is blocking it from happening

Dennis of Gold Canyon, AZ February 18, 2009

Dennis of Gold Canyon AZ (02/18/09)
TransUnion reported an erroneous item on our Credit Report as follows: AT T WEST (Collections)  This was a FedEx bill that should have been billed to a company I work for; however, they don't give any identifying data.

DAMAGES: My credit score dropped from alost 800 down 200 points to 600's; also, I wasted a lot of time trying to find out what they were talking about and complaining to the CRA's The collection firm never called and never reported any item to us, but only reported someone else's item on our credit report without any verification or notification whatsoever. Some of our credit card firms REDUCED our limits causing further decline in our credit score so we cannot qualify for loans or lower interest rates for three or more mos. We may have some permanent damage to our credit, because it's hard to undo the damage and consequenses of their unfair actions.

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