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CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS |
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Dell Notebook Computer Batteries |
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August 15, 2006
These lithium-ion batteries can overheat, posing a fire hazard to consumers. Dell has received six reports of batteries overheating, resulting in property damage to furniture and personal effects. No injuries have been reported. The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers:
The batteries were sold through Dell's Web site, phone and direct sales as part of a service replacement program, and catalogs from April 2004 through July 2006. The computers with these batteries sold for between $500 and $2850 and individual batteries sold for between $60 and $180. Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, log on to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758. The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC). Report Your Experience
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