Complain about a product or service

Raleigh Bicycles Recalled

Jan. 7, 2003

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sun Rise Bicycle Industrial Co. Ltd. of Taiwan and Raleigh America Inc., of Kent, Wash., are voluntarily recalling about 2,800 bicycles. The frames on these bicycles can break, which can cause riders to lose control and crash.

Raleigh America has received 13 reports of frames breaking including one incident where a consumer reported a broken heel.

The recall involves the 2002 Diamondback X-10 and X-20 Bicycles. These are full-suspension, Y-frame mountain bikes. They are either silver and black or black and blue. “Diamondback” and “X10” or “X20” are written on the down and bottom tubes.

Authorized Diamondback dealers sold the X-10 and X-20 bicycles nationwide from September 2001 through October 2002 for about $550 for the X-10 and $770 for the X-20.

Consumers should immediately stop using these bicycles and return them to an authorized Diamondback dealer to receive a free replacement frame. For more information or for the name of the nearest authorized Diamondback dealer, consumers can call Raleigh America at (888) 805-6396 between 7 a.m. and 5 p.m. PT Monday through Friday, or go to the web site at www.diamondback.com.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top | Recalls