Complain about a product or service

Walt Disney Co. Recalls Woody Dolls

March 20, 2003

Walt Disney Parks and Resorts is voluntarily recalling about 40,000 Woody dolls sold at the Walt Disney World Resort in Lake Buena Vista, Florida, Disney's Vero Beach Resort, Magic of Disney and Flight Fantastic shops located at the Orlando International Airport and Disney's Worldport shop located at Pointe Orlando. The Woody doll's clothing has buttons that can detach, posing a choking hazard for young children.

Walt Disney Parks and Resorts has received one report of a child removing a button from the Woody doll. No injuries have been reported.

The recalled doll is a cowboy named Woody, a character in the animated films Toy Story and Toy Story II. The Woody doll is a soft- bodied doll with soft plastic head, hands, boots and hat; wearing blue jeans a red/yellow-checked shirt, a black/white-spotted vest with a sheriff's badge; a red-patterned bandana and is 13 inches tall. A label sewn into the left side seam of the doll reads, "WALT DISNEY WORLD®" on one side and "©DISNEY, ALL NEW MATERIALS, POLYESTER FIBERS," several State license numbers, and "WALT DISNEY ATTRACTIONS, LAKE BUENA VISTA, FL, PRODUCT OF CHINA" on the other side. Only the Woody dolls described above are included in the recall.

These recalled soft dolls were sold from January 2000 through January 2003 for about $12.

Consumers should immediately take the doll away from children and contact Walt Disney Parks and Resorts at (866) 228-3664 between 9 a.m. and 5 p.m. ET Monday through Friday to receive a full refund. For more information, please visit our web site www.waltdisneyworld.com. This recall does not involve items sold at the DISNEYLAND® Resort, through the Disney Store, the Disney Catalog, DisneyStore.com or at other retail outlets. Additionally, the talking versions of the Woody doll are not part of this recall.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top | Recalls