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Best Buy - Rebates |
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Douglas of Newton, IA September 18, 2009 In January 2009 Best Buy had a Promotion “Purchase a Samsung HDTV 1000 and up between 1/4/09 and 1/31/09 and receive a 200 NFLShop.com gift card. On 1-23-09 I purchased a qualifying Samsung HDTV and mailed in the correct paperwork on 2-2-09 addressed to Samsung NFL Shop Offer. I have documentation showing that the claim was posted to “CheckMyRebate.com†website on 2-26-09. Finally on May 8th 2009 the website showed that the rebate had been shipped. On 6-8-09 I still had not received the rebate so I contacted to “CheckMyRebate.com†by calling and was told to give it some more time. On 6-8-09 I contacted “CheckMyRebate.com†by calling and was told to give it some more time. On 7-31-09 I called back and was told that the rebate was returned to “CheckMyRebate.com†due to the post office was “Unable to Forwardâ€???? What ever that means??/ I have lived at my current address for over 6 years. I verified my address, it was the same as they had on record and was told that another card would be mailed to me. They will only do this one time. The website now shows the date posted as 7-31-09. The date processed as 8/18/09. I have called the company 3 times now and have been told each time a different timetable as to how long it takes to process an item before it is shipped. The last lady was very adamant that it takes 21 business days to process an item. Not counting August 18th, 21 business days would have been yesterday Sept 17th and still nothing has been shipped. When I called today at to talk to a supervisor I was told I need to talk to “JOYCE†who is in a meeting. I was told a new story that NFLShop.com was having some technical problems with their system and it would be another 2-3 weeks. I think this time frame is totally unacceptable; I have waited over 200 days since the item was first received at “CheckMyRebate.comâ€. I feel that I am being scammed edith of commack, NY May 15, 2009 i bought a emachine desktop 2 years ago and have been unable to speak to anyone nor resolve the issue of not getting my rebate back there was in store rebate of 400.00 and it seems alot of us customers are without please research complaint of not making good on refunding us and let us now if there is a civil suit against best buy for us to are without our rebates i am without 400.00 and the computer is already broken and has been fixed 5 times Marianne of Jupiter, FL March 5, 2009 Marianne of Jupiter FL (03/05/09) Rosalyn of Yonkers, NY January 28, 2009 Rosalyn of Yonkers NY (01/28/09) Cheryll of Sellersville, PA October 12, 2008 Cheryll of Sellersville PA (10/12/08) Tonya of Baton Rouge, LA July 25, 2008 Tonya of Baton Rouge LA (07/25/08) Report Your Experience
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