Bon Ton Stores

Bill of Irwin, PA March 1, 2009

Purchased Disney Hanna Montana Slumber bag 02/21/2009 including sleeping bag, sleeping mask, & pillow. Our 7 year old daughter stores her webkins stuffed animals in this bag. We had company over last night. I was in kitchen when our daughter was screaming on top of her lungs she was bleeding. We asked what she got cut on and she said the bag....others here saw her with the bag and said there must have been something that stuck her. After tending to her, we looked at the bag and the wire that holds up the msh netting had a very sharp needle sticking through that landed her index finger open.

Contacted Bon Ton spoke with Barb whom said she would pass this on to her manager and then contact corporate on Monday 03/02/09 and said it sounds like a recall issue. I said to pull immediatley but did not get the feeling this would occur, and really did not do anything to see what they could do for our injured child.

I feel as though someone should compensate our child for getting her finger laid open on this faulty slumber bag that clearly has the needle sharp objuect protruding out to cause serious injury or harm as though it did to our child.She has three butterfly stiches on her index finger and will be doing a follow up with ther peditrician on Monday 03/02/2009.Not to mention it could have been more serious if it went ito her eye or jugular of her neck. Also, I feel as though when I placed the call that they should pull this product so no ohter child gets injured, I did not get a comforting feeling that any of this will occur and am miffed that this trusted Disney product put our child at risk and cuased her bodily harm.

David of Carlisle, PA November 16, 2008

BonTon was having a Community Day - One Day Sale: today 11/15/2008. The first experience was when my wife was buying an item in Carlisle, PA store and found that there was a higher price tag (and price in store's computer) than retail shown on the item's tag. The clerk adjusted the item to the Mfg. list price but wouldn't allow discount.

2nd experience and reason for this complaint is one that likely affected other customers. Items, specifically Farberware baking sets were marked with list price of 30.00 - and a red sign showing 14.99 - but the price check scanner and store's computer showed original price of 40.00 and sale price of 19.99, still a sale but not what was advertised. I showed this to the clerk and explained how this violates FTC guidelines resulting in false advertising, and she agreed to reduce price to 14.99.

Further checking of three other Living Quarters pre-priced baking items showed the same mis-pricing in the computer; MSRP=18 / Scanner=24.00 / Sale=11.99 /// MSRP=18 / Scanner=24 / Sale=11.99 /// MSRP=25 / Scanner=32 / Sale=15.99 -- PS, I took Photos of items, pre-priced MSRP, and Scanner displays.........

The obvious intent of BonTon's management was to show advertised prices at 50% discount to customer, but when the customer purchased, show a higher List Price and discuont of 50% -- thus higher prices to consumers.

By being alert, we were not overcharged, but assume that others probably were.

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