Dollar General Reviews

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About Dollar General

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Dollar General sells a wide range of everyday goods at affordable prices. The company offers groceries, household items, health and beauty products and seasonal merchandise. Since 1939, Dollar General has expanded to over 19,000 locations in the U.S., aiming to provide convenient shopping options and value for budget-conscious consumers.

Pros
  • Clean and organized store
  • Good value for money
Cons
  • Inconsistent customer service
  • Long wait times at checkout

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Dollar General Reviews

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    Page 1 Reviews 0 - 5
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    Customer ServiceStaff

    Reviewed June 7, 2026

    Queenie and Athenia are two of your best employees. They deserve a pay raise for their outstanding customer service skills. Each visit to this store they are respectful and friendly to all customers of all ages! Thank you, Belinda.

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    Staff

    Reviewed June 1, 2026

    I was at store #4225 on Saturday May 30, 2026. The gentleman who was the cashier, I believe his name is Jeshua was soo friendly!! He gave me a warm welcome when I walked in the door and as time went on I realized he recognized everyone as soon as they came into the store. I have never been to ANY Dollar General store where you felt welcomed and the cashier was so very pleasant!!!

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      Customer ServiceMaintenanceStaff

      Reviewed May 7, 2026

      Love Dollar General and the employees are so nice and I love everything about Dollar General but not the headphones. I bought a pair of headphones for my daughter and she loved them so she plugged them into her phone and listened to songs all the way to the movies and all the way back. So this morning she wanted to listen to more songs. So she plugged them into her phone and right as she was walking to pick up her phone it dropped. Luckily her phone didn't break but the headphones did. She was soooo sad so I don't recommend the five dollar headphones for kids unless you want them to cry. So I give the five dollar headphones a one star but I give the employees five stars.

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      Customer ServiceStaff

      Reviewed March 26, 2026

      Recently I have went into Dollar General and I have been Spoken to every time, My Wife and I were both shocked but very pleased. Teresa has a very welcoming voice. Also she has Amazing Customer service. Keep up the good Work! Happy to see someone with a good personality and hospitality.

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      Staff

      Reviewed March 14, 2026

      Great store and employees. ** At the store is great manager and her public relations exceed far beyond, she takes pride in stocking and greeting every customer, she is the difference between a bad store and good one. This is the store on HWY 281 North.

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      Reviewed June 3, 2026

      I started using Breeze tampons because they did not contain titanium dioxide only to find out they have switched and now has added that to the tampons. Titanium dioxide causes cancer. I will never purchase from Dollar general again.

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      Staff

      Reviewed May 29, 2026

      I couldn't get down the aisles. Told not to let my Grandkids go down the drink aisle because it was dangerous due to the stock being in the way. Also told if I didn't like it to shop elsewhere because she was the only one working and was expected to put away the stock. Really!! This is no way to treat customers or employees!!!

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      Staff

      Reviewed May 24, 2026

      My complaint isn’t about employees or store conditions. It is about the quality of product! I bought a 12’ America’s 250th Garland. No matter how I try to wrap the garland, the flags are upside down. This seems a bit disrespectful! I am a bit disappointed!

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      Sales & MarketingPriceRates

      Reviewed May 21, 2026

      They have a shopper which lists digital coupons which don't match what products on their shelves. Example: Pepsi 12 pk was 3 for 12.00, they only had the 15 pk (3 free) of Pepsi and they would sell them under the sale price. If they advertise the 12 packs they should buy them to sell them. Not just to get people in the door with deceptive ads. Then they have stare tags on the products advertising what products are on sale included for this price. When you get to the register one item on the list had not been put in to ring up as the sale price. If people aren't watching their costs they will pay full price for that one product which was double the amount it was supposed to be.

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      Staff

      Reviewed May 18, 2026

      15 people in line and 2 employees. 1 is watching the other one run the cash register instead of opening the other one. It is like that every day. After 4 in the evening it takes 30 minutes to get through the line.

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      Dollar General Company Information

      Company Name:
      Dollar General
      Website:
      www.dollargeneral.com