Dollar Tree Reviews

I just had a rude encounter with the Manager Jasmine ** here at the Statesville Nc store! Jasmine ** was very rude and dismissive! And had the audacity to say that my question and concern about me not being given my proper change back was “STUPID!” Jasmine ** was loud and even walked off while I was asking for more clarity of them not having enough change in their registers!!!!! This was not acceptable!!!!! As a prior GM….. she needs retraining and to be disciplined!

If I could give it less I would. The employee working the register was rude. As soon as we walked in the door and acted as if we should leave right then and there because they were only open four more minutes and he wanted to throw attitude and then to top it off I asked about an item that I was looking for and the manager looked me dead in the face and couldn’t give me an answer or even offer to see. Altogether not friendly service.

While visiting the Eastbay Store on University Avenue in Provo Utah, I was appalled and outraged at the manager behavior. She was name calling her employees, throwing things, tipping over stacks of baskets and then, mire demeaning name calling and yelling at her employees. It was straight up abusive, unprofessional and out of control. I should have called the police. I have clients who work for this company. I will sue the hell out of them if my client EVER reports this behavior. Since witnessing it myself, I will head straight to the courthouse and ask questions later. What an incredibly sorry excuse for management.

Terrible customer service, the check out lady was terrible.

I had a particular product I wanted and showed available. I also live over 1/2 hour from store. I called and they stated they showed 40 in stock. The next day, less than 10 hours later I arrived at store to find one item. 3 in store employees could not help me by finding the item or offering any other options for me. Very disappointed with the situation, that I thought I had done what I should have to ensure a pleasant purchase.

Dollar Tree has become a total dump. Walked in today and could barely move down the aisles with all of these being blocked by boxes and stacks of cardboard. Looked like I walked into an actual dump. There was one guy who had his buggy stacked full of junk, and he was at the head of checkout, with 4 others in front of me. Stood there for the longest time, while one clerk was actually working. Saw two others sitting in the office. Finally, just pushed my cart to the side and left. Dollar Tree, pay your employees a decent wage so they might at least appear interested in providing some customer service.

I bought almost $50 of merchandise today. I wanted to but 2 cans of chicken in water that were PLAINLY priced for $1.25. The cans of chicken scanned at $1.50 each! The cashier and another front end REFUSED to give me the cans of chicken for the $1.25 each!!!! I REFUSED to buy them!! This is BAD BUSINESS PRACTICES and Illegal!!! It's price FRAUD and price GOUGING!! If this is how they want to operate then I would not be surprised if all of the DOLLAR TREE STORES GO OUT OF BUSINESS! THE CASHIER and another front end associate were not welcoming to anyone coming in to shop and the store was so cluttered with freight that it was almost impossible to shop!!

This store is known as "dollar" tree, a "discount store" is very misleading a is a SCAM!!!! Their prices are NOT a dollar first and second the most of the items are cheaper at Meijer and higher quality. Their Ritz bits 7.5 oz box $4.00 and at Meijer 8.8 oz box $4.19! The few pieces of candy in a bag are not worth getting for Easter...Just go to Walmart its cheaper in the long run. Their products are cheap and break so fast sometimes before you can get them unpacked. I will not be going back to "(NOT) Dollar tree again Believe me it's cheaper in the regular stores. I spent $68.00 and am sitting here looking at this stuff regretting it SMH.

Rude and uninformed or lazy staff not willing to help customers. Actually zero customer service service skills. Ask them a question and they say they don’t carry the product. Nobody cares. Shame on you.

Julian in the ashe and ming location bakerfield ca. Please educate yourself before giving answers. If you're gonna work in customer service learn the details of your job. Your manager can do better as well, the way you spoke to me made my blood boil. I hope you don't speak to your team in the same way. If you do I see why you have to have new uneducated people working your registers. Do better.