J.C. Penney

Christine of Ball Ground GA (12/22/07)
I ordered kid's media furniture for my son's room: Harrison TV Hutch and cabinet. I got it at closeout; the original price was about 500. So I expected more than a flimsy piece--a close out shouldn't indicate inferior quality. It's especially bad because it's for a child's room. It's going to BE USED! I tried tightening the cam locks to no avail. All you have to do is move it a bit, and it shifts back and forth. UNREAL! Does anyone sell anything that is half- way decent anymore?

I just want to warn people. If something further occurs I will return.

Melinda of Weslaco, TX November 28, 2007

Melinda of Weslaco TX (11/28/07)
I have tried and tried with customer service and cashiers to return this non-working slow cooker. My food keeps getting burned. I thought it was me. But after the third time, I stayed at home to see it was not working right. It cooks extremly high, burning the food within one hour on low setting and on warm setting.

It has caused good food to go down the drain. Both meats and sides totaling each 25.00. The third time cost 30.00. My house could had been burned down. It caused smoked damaged twice. It's not extreme, but enough to get me mad.

Glinda of Florence, AL July 29, 2007

Glinda of Florence AL (07/29/07)
I received a phone call about jcpenneys life insurance. They gave us good rates for life insurance on family coverage. I took it as 3 months free trial and I kept the insurance, paid through jcpenney cc. I was told that if we did not use the insurance within 15 years all premiums would be refunded.

My husband passed away and when I called the insurance co, they told me that a heart attack was not covered.

Courtney of Greeley, CO March 9, 2007

Courtney of Greeley CO (03/09/07)

They called me regarding someone elses’s credit issues. They are calling the wrong number and refuse to take me off their calling list. I get about ten calls a day from the number above during all hours of the day and evening. The hours I have spent calling me interferes with my class schedules and my work schedule.

Patricia of Puyallup,, WA July 14, 2005

Patricia of Puyallup, WA (07/14/05)
I have a JC Penney credit card that I use very seldon for very small purchases. I purchased 73.66 05/29/2005. When I got my bill I had a credit insurance premium charge on this amount for 0.37. I have never authorized this insurance. I called the 1-800 number and they told that I have been charged for this insurance since 1989. I asked them to show me proof of my authorization. The 1-800 customer service answer was get a lawyer if you want. I told him I was going to file a complaint with the better business bureau. No credit has been given.

I have paid for something I never authorized since 1989.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |