P.C. Richard - Returns

P.C. Richard & Son
• Oops, Wrong Model
• Lowest Price Guarantee
• Extended Warranty
• "No Payments, No Interest"
• Delivery & Set-Up
• Returns/Refunds

Dominick of W. Melborne FL (8/14/03):
On June 27th 2003 I purchased an air conditioner for my daughter Frances Ann Bagger. I chose to purchase at PC Richard & Son because they had a deal for a $35 refund from LIPA with the return of the old air conditioner. When I brought the air conditioner to my daughter's home the old one was no longer there. I went back to PC Richard within that week to return the new air conditioner and was told by Mr. Lampach at that time that air conditioners were not returnable. I told him it was still in the box and had never been opened. He said it did not matter.

I told him I had never heard that air conditioners were not returnable. I had returned one in the past from a different retail store. I said I would contact consumer affairs and he said "Do whatever you have to."

November 22 2009

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