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Staples - Extended Warranty

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• Staples Offers Electronic Rebate Redemption • Staples Fined $850,000 for Lying to Its Web Customers

Marisa of Sea Cliff NY (2/19/03):
I purchased a fax machine 11/99 & an extended warranty. The machine stopped working. I called the warranty co. and they said they would replace 2/14 by Staples. We never received on 2/14, I called and they said it would be here on 2/19. I called today and they said it would be here 2/24. We are a very busy doctors office and critical results get faxed over on a daily basis, therefore I needed the fax machine 2 weeks ago when it broke down! I have been on the phone endless hours trying to resolve this and still no one is able to help me.

September 7 2008

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