Stride Rite

Barbara of East Meadow, NY November 1, 2009

I walked into the store w/ my 2 year old daughter. I asked politely if someone can please measure my daughters foot. I was told to go to the back someone will be back there. i was looking all around noone there. I was there 10 minutes before i could find someone.

Then the girl who i finally found to help me told me to sit here and she will measure my daughter. I got the size and now i just needed to know where the sneakers are and to find size that was a 9 extra wide for my 2 year old. I asked her if she could direct me in the right place. she said she can't she doesn't know where they are i Just had to start at the beginning of the store on the right and go all the way to the end of the store to the end. I asked her if she joking said no the company made the store like this.. SO, i looked for 45 minutes I couldn't find this size.

So, finally that girl came back and I asked her to please please help me find this size I have been here so long. She looked at my daughter and said oh i think she said she needs her diaper changed I said what. No she didn't. then she leaned over my daughter and said since u are so cute I WON'T YELL At you for moving back my boxes. my daughter got upset. Then the girl said oh yeah there is the size u are looking for. There was only on sneaker no other options and it was all the way on the top shelf. She pointed in a matter of 2 seconds.

Then she kept making sarcastic comments to my daughter. I finally said leave her alone don't speak to my daughter. She is not doing anything wrong. I asked my daughter to hold a pair of shoes and she took them away from my daughter and told my daughter she is putting them away. Every where we went in the store she was right behind us and making comments to my daughter. I finally yelled at the employee to BACK OFF leave us alone. THis is harrassement.

My daughter is upset. There was no manager to be found. She was yelling at me in front of my daughter and went back to putting shoes away but, claims she doesn't know where anything is in the store WHY IS SHE THERE.. Why is she treating little kids that way and disrespecting parents. Then I just grabbed sneakers went to the front to pay and no cashier there.. the cashier went back to the employee and was talking to her.. Noone ever came up to me and apologized to me or told the employee to knock it off.. The cashier came back and said NOTHING.... I said to the cashier i am so upset w/ that employee. She said nothing...

She said she is the manager and her name is Yvonne. I told her how could u not apologize or do anything about the situation. She said her employee was not in the wrong and she heard her say nothing but, nice things to my daughter. I said and u are the manager. I said how could u have heard her talk to my daughter when u and that employee are the only ones in this store. When u were at the cashier and she was in the back here speaking to my daughter and leaning over her and actually frightening me and my daughter. She had no comment. Just told me how much I owe and gave me the receipt. Told me to have a good day. I then just asked her does she have kids and she said yes. Told me to walk out...

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