Target Online

Jana of Houston, TX December 17, 2008

Jana of Houston TX (12/17/08)
I ordered a Schwinn girls bike on November 11, 2008. I called back immediately and asked if the store would put it together and the gentleman told me NO so I told him to cancel the order as I am in Target all the time and I would purchase it there. He agreed. Cost of the bike 127.00 which remains on my Visa card. I have called customer service several times to please remove as I never recieved the bike. They were so helpful but could not find the charge.  I will definitely send a copy to whomever as proof. The lady and gentleman absolutely believed me and said it sounded suspecious and would send it in as a company fraud and remove it from my card. I am a senior citizen 70 yrs. old and waiting to get that charge removed so I can return to Target and get my merchandise. I will never order on line again as it has been a nightmare. Please let me know if you need a copy of the 127.00 on my card and I will send it to you immediately!!! Thank you,

Melody of San Francisco, CA December 4, 2008

Melody of San Francisco CA (12/04/08)
I purchased items online at Target [online]. Half of the order was Duplicated and charge to my debit along with my order. Customer service said that there was nothing that could be done about it. Even though the orders had not been shipped, and would not be for a few days. They said to tell UPS to return it, or leave a note, I left a note NO Deliveries from UPS..... Then Fed EX delivered the duplicates anyway.

The closest Target is 85 miles away, that I am able to get to, and I do not have a car living in San Francisco! Now I have been charged with All of the items! Over-charged 326, plus each item was billed separately on debit so I could have 125 in over draft or cancellation fees to deal with due to the duplicate charges.

Joann of Pasadena, MD November 29, 2008

Joann of Pasadena MD (11/29/08)
somehow an order was placed on my account through target.com for two 300 ipods and was shipped to my home address next day super saver. I did not place this order and called them the morning following to stop it. It already went through my checking account and was in process. they would not/could not stop the order. I have to refuse the shipment and wait for credit to my checking account for 657. No one has bothered to find out how this happened. I am the only one with access to my account and I did not place the order.

I cannot pay my mortgage payment due to this large amount being taken out of my checking account.

Donald of Patchogue, NY November 29, 2008

Donald of Patchogue NY (11/29/08)
They had a Toro snow blower (Model # 1800) listed for 15.99. I then ordered payed for 13 of them. The next day they said that they were not going to honor the purchase and reufunded my money. Here is their notice... Due to an unexpected error, the following item(s) you have ordered were incorrectly priced at the time of your order. Toro Electric 1800 Power Curve Snowthrower - No. 51598 We're sorry, but we are unable to offer this item for the incorrect price. The correct price is 299.99. We have canceled your order for this item. If you would like to order this item at the correct price, please visit Target to check for availability. Despite our best efforts, a small number of items on our site are occasionally mis-priced....

I called their customer service number and they said that there was nothing that they could do. It doesn't seem right that they would be able to do this. Let me know if you can help. I bought a few of these for friends and family that are not able to shovel any longer due to their age or other physical limitations. Beyond that this episode has made them angry, they are not able to afford this item at the new price. Therefore, putting them at risk.

Kimberly of Knightdale, NC November 23, 2008

Kimberly of Knightdale NC (11/23/08)
I dealt with target on line to buy a scooter for one of my children. It was 9pm on a Saturday night. While ordering I accidently hit two instead of one. Asap I called to inform them of my mistake. This was not even five minutes prior to ordering, I was put on hold, hing up on twice , and was told that sorry they had already been shipped.

Are you kidding me? A saturday night at 9pm? I asked to speak to the supervisor, it was not a supervisor , it was someone reading from a script. He was rude and laughed at me telling me it was my mistake and not theirs. I was told I had to take both 200 hundred dollar scooters , and if I wanted to I could carry the 90pound ( I am 100 pounds) scooter to the local store to see if I could get a refund. He then proceeded to hang up on me.

This infurated my husband , he called them back. Another person told him that we could stop payment per our bank. My husband called the bank , he was told the money had already cleared our account!!! This was just 30 minutes later!! I will never shop online with them or at their store. !!!

So I guess I have 430 dollars worth of scooters!!!

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