Target - Pricing Disputes

Billy of Murfreesboro, TN July 8, 2008

Billy of Murfreesboro TN (07/08/08)
i purchase a madaga azebo at target in march of 08... before i purchase it in the local target store , i was looking at taget website it showed a sale price of 249.99 ..my fiancee and i went to target the next cday purchase it, on it was for 299.99.. i ask the sale associate and manager since it was on there website i should be able to get it fot 249.99 manager stated no... because the target website and the store was different that they could not honor the price...even the sales associate could not figure that one out...how could they not honor that and how are they different?

Anthony of Grand Rapids, MI July 6, 2008

Anthony of Grand Rapids MI (07/06/08)
I selected a Zune car audio product marked with the price 39.99, product scanned for 79.99. Store refused to sell the product for the price indicated on the sticker indicating they have the right to refuse sales to anyone. This occured on July 6,2008 around 1:30pm. Store representitive removed the sticker price and took product away. Product was not purchased as a result.

Sue of Broken Arrow, OK June 26, 2008

Sue of Broken Arrow OK (06/26/08)
I purchased a Madaga gazebo at 8:00 PM on 06/24/2008. The purchase price was 349.99. Several items in this department had been marked down by 30%. The sales person never suggested that this item was going to be marked down.

The next day, I was in Target and this very item was marked down to 244.88. When I took my receipt to customer service, I was told that they do not refund the difference on clearance purchases. I called their Guest Relations number and escalated 3 levels of personnel. Nobody was willing to credit me the difference of 105.11. I have never heard of such a ridiculous policy.

Why would the sales person not inform me that the next day my purchase would be 30% less. I don't need this kind of Guest Relations! From now on, I will take my business to Wal-mart or K-mart where they still treat the consumer with respect and appreciate a customer that spends thousands of dollars each year.

With tax, the difference should have been 114.06. This is the amount that should have been refunded and was refused.

Scott of Dallas, TX May 10, 2008

Scott of Dallas, TX (05/10/08)
On 5/09/08, I stopped at Target to purchase some groceries. Among the items that I purchased was a can of Hill Brothers French Vanilla Cappuccino. I had purchased the same item there about a week earlier, and recalled that the shelf label had said the price was 3.49; but when I got home, I saw that I had been charged 3.69. This time, I made a point of checking the shelf label -- which did, indeed, say 3.49. At the register, when the item scanned for 3.69, I informed the cashier of the difference; the cashier suggested that I was mistaken, and had either misread the label or had read one for a different item, clearly implying that I was either senile or retarded. When I did not relent, she called for an associate to check the price. He came over and took the item -- but what I watched him do, instead of walking back to the grocery section to check the shelf label, he went over to a different register and scanned the item, then came back and announced that the shelf label said the price was 3.69. When I still insisted that was incorrect, he told the cashier to ring it up for 3.49, which she apparently proceeded to do. After I got home, however, when I looked at the receipt, I saw that I had been charged the 3.69 price anyway.

This is not the first time that I have caught Target Stores charging a different price at the register from what is displayed on the shelf label; and their employees display an attitude of contempt and disdain for any customers with the temerity to object to this ongoing corporate petty fraud.

Ramon of North Brunswick, NJ March 17, 2008

Ramon of North Brunswick NJ (03/17/08)
I was at the cash register, I told the cashier what my articles were and she started to charge also for the items of my girlfriend that happened to be behind me. I told her that we were paying separate and I also requested 40.00 dollars cash back. She went ahead and tried to void the transaction and I ended up with an extra 40.00 dollars. I saw my receipt and I was concerned so I went back and I told her and she called the manager and the manager said that, everything was fine and not to worry about anything. A week later my girlfriend got charge for the 40.00 dollars so she had to call Target to complain about it and after another week she got refunded. Then few weeks later (about a month), they went ahead and charged my credit card with the 40.00 dollars. I understand it is their money but how about if by the time they take the money out, I have no funds. People can't just go ahead and play around with other people's money and/or credit card. I will never shop again in Target.

I had no economic or physical damage, it is just the fact that, once a credit card transaction is done in the store and the store already have the information they can go ahead and do anything they want without notifying the person and that is wrong.

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