TJ Maxx

Agnieszka of Staten Island NY (04/24/08)
Hi I used to like shop in TJmax, but after today experience I will never go there again. I've just opened my TJmax Master Card in Marshall few days ago. I used my temprorary card in Marshall. Today I thought that I do the same. A person who worked on the register was unexerienced rude person. She did not exept my temrorary card, and gave me attitude, called me NASTY, becouse I came to register without being called? ( There was four workers behaind the counter and no costumers, I think they just take an advantage of the rule.

Then I called the manager of the store, and that person was incompetent as well, she told me that this is not TJMAX card, even though it says on the paper that I can shop there with my card. Finally,I paid cash.

I felt that a manager did not do anytink to support me, even though the worker called me nasty in front of her! I came to the store to buy someting not to arguee.

Erin of Raleigh, NC April 22, 2008

Erin of Raleigh NC (04/22/08)
TJ Maxx had a data breach that put my Visa debit card information at risk. Luckily the NCSECU - my bank was told and changed my card.

However, I had 2 months in changing my card where all of my bills were screwed up due to the change in my card. All of my EFT's were of course drafted and the card had changed and I was getting billed extra charges left and right while I tried to sort out everything in time. Once I was notified about the card, it was cancelled and I had a 10 day window where I had no control over the EFT's and could not stop and change anything until the new card came in. I was LIVID that TJ Maxx and lax security caused me all these problems. I know I was luckier than some but it cost me a fortune in fees while it got straightened out.

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